We have just had a wonderful 3 night stay, We stayed in room 11 which has a fantastic sea View, it was right at the top of the hotel so there was a lot of stairs, but a lovley young man took our bags up for us. (We would of happily paid extra for the use of a lift in the property) as the hotel was such good value anyway. The bed was so comfortable we didn't want to get up and there was plenty of tea,coffee,shampoo etc. Parking is always a nightmare in Llandudno but the hotel has a fabulous system going, it was so easy. The best part was the staff they made us feel really special nothing was too much trouble, excellent service and facilities. Thankyou so much for a wonderful weekend! 🙂
We had an amazing stay. The hotel came highly recommended by my in laws as they’d used it several times. All the staff were so friendly and went above and beyond. The room was beautifully decorated and spacious. Breakfast was superb. We had a meal on both nights and the food was great and portions huge. There is a very well stocked bar, I can highly recommend the great orme gin. There is seating outside so it was great to have a drink and people watch. And to top it off parking was included and expertly managed by the hotel. We will definitely return and if you’re looking for a stay in Llandudno you’d be a fool to overlook this hotel. A massive thank you to you all for making us so welcome 😁
Thank you once again to all the wonderful staff for looking after us on our recent stay. Too many of you to mention. You are all brilliant. Enjoyed our Breakfasts and also Dinner in the Evenings . The only gripe is please bring back the bottled water in the reception fridge as canned water is not very practical if you are out and about all day.
Had a sea view room for 3 and great views. Lovely clean bathroom, and great TV in the room to watch the football! Breakfast was lovely, and the staff were great. If I have to pick a fault, the carpets in the main areas didn't give you a good feeling about the rooms (which were SO much better).
Having worked in the hospitality industry for many years, I’m quite fussy about hotel stays, this hotel will not let you down. All staff are very friendly and efficient and nothing is ever too much trouble even the request for milk late in the evening! On check in Rich was working and I have to say this guy is one of a kind, went out his way to recommend places for us to visit etc, and generally was happy to help and you can tell he enjoys working in the industry. Fantastic free parking as well either with a permit out front or in their parking area at the back of the hotel, this is a very welcome bonus. Room I had was large and very well presented at the back of the hotel, great sized room with a sofa for a 3 night stay. I liked the fact that no one enters your room unless asked to, hence the request sheet which I thought was a great idea, I personally have no issues making up my own bed. The breakfast provided is first class, you can have items from the continental section then have something cooked as well. Thoroughly recommend the fruit bowl, excellent choice of fruit provided, portion sizes of breakfast are amazing also and if you have any requests if they can do they will happily oblige. I 100% recommended the smoked salmon and scrambled egg muffin, definitely fills you up. The hotel has a small bar and lounge area, very welcoming and a good selection just what you need at the end of the day before you retire in for the night. Loved the open fire in the bar area, just takes the chill off on a cold night, drinks are reasonably priced too. Will definitely stay here again when next in Llandudno excellent location for a walk along the front and also for the town itself.…
Quite delightful hotel on the lovely promenade. The staff are wonderful, the dinner options are great, the breakfast options are 'to die for'! We had the ground floor suite which was 5*. All the other guests we talked to said the same thing - fabulous!
Excellent cooked breakfast . Probably the best I've had Great location close to pier and tram and town centre Very friendly staff sets this hotel apart from other big chains. Bar service Pleasant bedroom Parking included Warm and clean hotel Would stay again
The weekend was a reunion with friends and this hotel could not be faulted on any aspect of its service. The rooms were excellent as were the staff who always had a smile and could not do enough for you. The breakfast was first class.
A great stay for us, a family of 5. There are many things we liked about this hotel. The location and views to begin with but the service is great. The staff are very cheerful and extremely helpful. The hotel has its faults, it’s not perfect but, it has character and the staff care. We had an evening meal outside the front on a surprisingly warm October night, the meal was very pleasant. Breakfast is really nice too👍, our group of 9 had no complaints. The room was very clean, we had a family room which was very comfortable. I would return with no hesitation.
Been coming here for the past 10 years now! We are always assured of a comfortable stay. Superb location with fantastic staff make this a great choice. Thank you to Jose for looking after us from start to finish - nothing is too much trouble for this team!