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The Grand Ash

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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Maidstone, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 May 2014

just spent a week at this hotel, food ok but only has a 2 star rating for health and hygine, not enough staff to keep rooms up to scratch, like linen changes and vacuuming, Curtains failing off rails, this was just our room, other rooms were worse judging by the info from other guests. Lift brook down twice.The girls did... More 

Helpful?
4 Thank christine s
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More 

Bexleyheath, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 May 2014

good value , manager seemed to be holding it all together.with limited staff. who tried their best to make our stay as pleasant as possible. small hotel in need of a serious update. Grand UK Hotel so a little disappointed although I did read the other reviews which were mixed.

Helpful?
1 Thank linda b
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 May 2014

I have recently returned from a holiday in beautiful Snowdonia with Grand UK. The holiday was ruined by my stay in the Grand Ash Hotel. Two adults were put in an attic broom cupboard called room 27. Apart from being small, the room had a sloping ceiling over one of the beds making the whole experience claustrophobic. Instead of a... More 

Helpful?
7 Thank Shirley S
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More 

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Basingstoke, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2014

This hotel is very good value for money, although it could do with some refurbishment, the rooms were clean and tidy. The breakfast was excellent and there was plenty of choice and the staff were very friendly and helpful. If you are looking for a cheap gettaway within walking distance of the town, beach and many attractions this is the... More 

Helpful?
3 Thank Shir_52
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More 

Stoke-on-trent, United Kingdom
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 April 2014 via mobile

This was a last minute booking the hotel looks tired and could do with some tlc The staff where very friendly the rooms were very clean There was plenty of choice for breakfast ( little disappointed that there wasn't mushrooms but that's just me ) if your looking for a last minute cheap weekend you can not go wrong here... More 

Helpful?
2 Thank lubylou_64088
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you More 

Llangollen
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 April 2014

A last-minute booking on a whim. I wasn't expecting anything special at the price being charged but the central location sold it to me. When I arrived, I was able to park right outside the door for free. Staff were on hand and pleasant at reception and I was quickly shown to my room. I couldn't fault it. Clean, tidy... More 

Helpful?
3 Thank eternaltraveller69
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Thank you for your review following your recent stay at The Grand Ash. Delighted to read you were well looked after by our hard working team and enjoyed your stay. It is so very nice to get complementary comments which will certainly be passed on to the General Manager at the Hotel. Your feedback is most important to us and... More 

Norwich, United Kingdom
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 March 2014 via mobile

After a long day traveling we were introduced to Anna our tour manager for the weekend, she explained about the hotel. We entered the hotel and made our way into the lounge. the hotel manager whose name I have forgotten went through some health and safety checks he was very informative. We picked up our Key's from the reception now... More 

Helpful?
3 Thank cliveu_11
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Thank you for your feedback following your stay at our Hotel as part of the Grand UK Magical Mystery Tour. It is very nice to learn that you enjoyed our hospitality shown at The Grand Ash and your comments will be passed on to the General Manager to share with his team. Your feedback is most important to us and... More 

Sedona, Arizona
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 October 2013

This a hotel that has good value for Llandudno. It is almost in the center of town and close to all the sights. The room was comfortable and nothing needed repair. There is a lift so no need to lug bags up the stairs. Breakfast was good and served in a timely manner. Parking is on the street which may... More 

Helpful?
3 Thank Rich_RT_12
Gemma A, Manager at The Grand Ash, responded to this review

Thank you for your positive feedback. It is nice to get complementary comments along with the constructive comments and it was pleasing to read you had enjoyed your stay at the Grand Ash Once again many thanks. More 

Liverpool, United Kingdom
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 25 October 2013

Booked this for my my wife and me to have a little break and do some walking. Booked without reading the reviews, what a fool!! I can confirm that the hotel is very dated and is in need of major refurbishment, if you like taking cold showers in the morning then this is the place for you. When I asked... More 

Helpful?
7 Thank DrekH
Gemma A, Manager at The Grand Ash, responded to this review

Thank you very much for taking the time to provide us with your feedback, following your recent stay with us. I really was very sorry to read your comments and to learn that you did not find the Grand Ash to be to your liking. We agree that there are some areas and rooms which need upgrading within the hotel... More 

Norwich, United Kingdom
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 October 2013

Myself and a friend have just returned from a coach trip with sunrise hoildays.After being to many budget coach trips I have never been glad to be home,The coach driver and his partner were the ones who made our hoilday and wales as it is a lovely place to visit. Now to the hotel itself.For a grand uk hotel it... More 

Helpful?
3 Thank roseriddles
Gemma A, Manager at The Grand Ash, responded to this review

Thank you for taking the time to write to us regarding your recent stay with us. I was naturally most upset to learn that you had an unsatisfactory stay and certain aspects of the hotel failed to meet with your expectations and I would like to begin by saying that we do take complaints such as these very seriously I... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
We are a 2 star budget full service hotel in a central location we have a lift serving our main floors, car parking is available in the streets surrounding the hotel and is not restricted. Breakfast is substantial and is included in your rate. Direct bookings are welcome, please note we cannot cater for guests with pets, or for persons who have severe mobilty problems owing to space limitations. We are close to shops, cafes and pubs a regular bus service is available nearby. ... more   less 

Additional Information about The Grand Ash

Address: Gloddaeth St, Llandudno LL30 2DP, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: €34 - €87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Grand Ash 2.5*
Number of rooms: 33
Reservation Options:
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Also Known As:
The Grand Ash Hotel Llandudno
Grand Ash Llandudno
The Grand Ash Llandudno, Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Ash staff and other travellers.
3 questions
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Bolton, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from The Grand Ash staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't use room 1”
 of 5 bubbles helgw, 20 Nov 2016 | Read review
“if ur given room 25---ask for another immed”
 of 5 bubbles davelT1861JV, 6 Sep 2016 | Read review
“Location is excellent, it worth the price or more. They have lift! (not large)”
 of 5 bubbles P5829MVcindym, 18 Jun 2016 | Read review
“On the main road but very quiet and airy”
 of 5 bubbles 874cherylb, 12 Jun 2016 | Read review
“Sorry to say the whole of hotel is abysmal. Our room 224 & 225 horrible ,dull, drab & depressing !!!”
 of 5 bubbles collyolly_10, 26 Sep 2014 | Read review
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