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Stayed overnight to attend a day at Brighton university Eastbourne campus. The room was very good and warm, and the bathroom was a lot bigger and nicer than I was expecting for a double room which only costs me £35 for the night. Would stay...More
Having cancelled my booking in good time, this establishment proceeded to take payment, discussing non ethical practices. Would not trust any establishment who is happy taking this approach to people.More
Thank rodney m
Response from Ian M, Manager at The Berkeley Guest HouseResponded 1 week ago
Thank you for your comments. Payment is taking automatically when cancelled if you cancel inside the 48hour policy. This is clearly stated on booking.com and will be explained to you before you go through the cancellation procedure.
You will only be charged if you cancelled...More
My husband and I and our 2 sons (4 years & 19 months) visited for the weekend and could not be happier with the guesthouse.
The parking was brilliant - for £1 we got a permit scratch card meaning we could park right outside the...More
Every year as a treat we as a family go to Panto and stay in a bnb/hotel. I rang a few days prior when I noticed the whole payment for one night had been taken from my account. I rang up for piece of mind...More
1 Thank Harvey1985
Response from Ian M, Manager at The Berkeley Guest HouseResponded 20 December 2017
I’m sorry to read that you experience at the Berkeley was not up to your expectations.
I would like to address your points of view and give our side of the story.
We are pleased that you were happy with the room and you enjoyed...More
What a wonderful place,right next to the sea,friendly welcoming environment with lovely staff and Managment 😃 rooms are very comfortable and cleaned to a high standard,breakfast was beautiful and made to order just the way you like it,I would definitely recommend this beautiful location.