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Hydro Hotel Eastbourne

Hotels.comUS$123*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hydro Hotel Eastbourne
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794 Reviews from our TripAdvisor Community

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There are newer reviews for Hydro Hotel Eastbourne
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Showing 790: English reviews
Reviewed 19 March 2017

After booking two rooms as Doubles upon arrival found we had twin beds after being promised Doubles. The room itself was very stark White walls, no decorations We had the evening meal include in our room rate, although the service was good in the restaurant, the food has a lot to be desired, under cooked, watery,. Will not eat there...

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Helpful?
1Thank alan w
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I can confirm we are part way through our refurbishment programme and hence some of the bedrooms are scheduled to have soft furnishings to complete. I will certainly pass on your feedback to James our head chef with regards to the food in the Crystal restaurant. I trust and hope...

Newport, United Kingdom
Reviewed 17 March 2017 via mobile

Came to Eastbourne to visit a few friends. The staff were very helpful and obliged in every way. Our 2 day stay was a delight. We booked through booking. Com and had a very good price for our pleasant room. Well equipped with toiletries and plenty of coffee and tea. Shower not as good as it could be, therefore the...

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Helpful?
Thank Mike B
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on the Hydro following your recent stay. I was pleased to read you found the team to be very helpful and that your 2 night break was a delight. I will certainly pass on your kind words to all the team in our daily communications meeting. Breakfast at the Hydro is certainly a...

East Sussex, United Kingdom
Reviewed 17 March 2017

This was held in the Wedgwood Room which was beautifully laid out, the afternoon tea was served on stands and the staff were more than helpful. The sandwiches, scones and cakes looked and tasted amazing.

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Helpful?
Thank rachhumphrey
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review and may i extend my best wishes on the recent birthday celebrations. I was pleased to read you enjoyed your afternoon tea in the Wedgwood which has been recently refurbished. I look forward to welcoming you back to the hotel in the near future when I can assure you of our very best...

Dorchester, United Kingdom
Reviewed 11 March 2017

Generally a very nice stay. The hotel is clean and tidy and staff friendly and helpful. The big let down however is the standard of food. Unfortunately this is disappointing. We had our meal in the dining room on the first evening. The chicken was good, but the veg was undercooked. The next evening we opted to eat in the...

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Helpful?
Thank Carol186263
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review. I was disappointed to read you did not like our food offering. Please accept both James our head chef and my sincere apologies for this impression. I do take all siuch constructive feedback very seriously in order to address any shortcomings. We do have two lifts that provide access to the bedroom floors...

London
Reviewed 11 March 2017 via mobile

I stayed here with family in late February. To be honest, my expectations were low, so I was very impressed with the hotel and service. The staff were friendly and helpful, and our room was spacious with all the modcons you need. We also had a fab view of the sea. The only downside was the service at breakfast -...

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Helpful?
Thank Antony_of_Surrey
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review entitled' Impressed' I was pleased to read that overall you enjoyed your break in February and that the team were friendly and helpful. I will certainly ensure the breakfast team are fully aware of your feedback on the lackluster service which we will address. I look forward to welcoming you back to the...

Northampton, United Kingdom
Reviewed 8 March 2017

My wife and I have just returned from a 2 night break at the Hydro Hotel. From the time we arrived we were treated courtesy by very friendly staff. The double room we were given was ideal having a lovely sea view, comfy bed and solid furniture, lovely en-suite with pristine thick towels and excellent shower/bath facilities with all the...

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Helpful?
Thank John B
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Adivsor. I was delighted to read you enjoyed your two night stay and that your evening meal in the conservatory restaurant was very good. I will certainly convey your kind words to all the team who like me will be very proud to learn of your praise. We are fortunate to...

Worthing, United Kingdom
Reviewed 8 March 2017 via mobile

Nice atmospheric hotel which is nicely situated for the town and seafront. Nice rooms and food and good service. Staff are very friendly and helpfu and could not do enough to help us. We would certainly recommend this hotel and would book again if in Eastbourne l

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Helpful?
Thank Mickeymonkey
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your stay with us. I was delighted to read you enjoyed your break and that you found the team to be very friendly and helpful. Thank you for your recommendation and I look forward to welcoming you back to the Hydro in the very near future. best wishes Jonathan Owen

Reviewed 6 March 2017

Me and my girlfriend did a Friday to Sunday break at the Hydro Hotel and didn't find anything wrong. Staff were very friendly on arrival quick and easy check in with no problems also. We had a standard double room which we felt suited our needs as I'm not one to lounge in the room all day anyway but room...

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Helpful?
Thank Mickey W
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on the Hydro hotel following your stay. i was delighted to read that you both enjoyed your break and that you found your bedroom to be clean with all facilities working. Please accept my sincere apologies for the WIFI connectivity, we are currently reviewing our provider with the view to improving this offering...

Worthing, United Kingdom
Reviewed 5 March 2017 via mobile

As a hotel of longstanding we were a bit disappointed by a few issues. The evening food for a hungry person would not suffice and the price for the three course was in our opinion overpriced, the staff were friendly however a few members were untidily dressed for the caliber of the Hotel. If you have a problem with your...

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Helpful?
Thank garyrodgers56
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. Please accept my sincere apologies for the impression you received from your recent stay. Over the past 2 weeks we have replaced all the hotel beds with brand new Mattison deluxe 1200 mattresses and so I am most concerned to learn that your nights sleep was not satisfactory. This week...

Kathmandu, Nepal
Reviewed 3 March 2017

We didn't stay at the hotel, but their restaurant/cafe does very nice teas, cakes, etc. Nice grounds too. Only disappointment was that the lounge/conservatory area had open doors at times, and open vents in the roof, and pigeons came inside.....NOT nice! Staff didn't seem very bothered, and never rushed to get the pigeons out.

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Helpful?
Thank SquashAddict
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was pleased to read you enjoyed our conservatory restaurant and I will certainly raise your observation to Noel and the team with regards to the handling of piegons. Please rest assured this is not a common occurance and maybe the team were not aware? I look forward to welcoming...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Crystal Restaurant
Crystal Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hydro is Eastbourne's finest 3 star hotel. From its clifftop location, 121 feet above sea level, the hotel features magnificent views of the sea and the cliffs of Beachy Head. With 81 bedrooms, two restaurants and five function rooms, it is ideal for both business and leisure travellers. Plenty of free parking on site and surrounding the hotel, friendly and professional service, excellent cuisine, newly refurbished bedrooms and Wi-Fi included in the accommodation rate. The Hydro is the perfect choice for your next stay in Eastbourne. ... more   less 

Additional Information about Hydro Hotel Eastbourne

Address: Mount Road, Eastbourne BN20 7HZ, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: €91 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hydro Hotel Eastbourne 3*
Number of rooms: 81
Reservation Options:
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Hotel Style:
#8 Business Hotel in Eastbourne
#9 Romantic Hotel in Eastbourne
#16 Family Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hydro Hotel Eastbourne staff and other travellers.
11 questions
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Brighton, United Kingdom
England
29 days ago
Tonbridge, United Kingdom
1 month ago
Tonbridge, United Kingdom
1 month ago
eatbourne uk
1 month ago

See all questions (11)

Questions? Get answers from Hydro Hotel Eastbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a sea view room.”
Catkin68, 24 May 2017 | Read review
“The sea views on the third floor are excellent.”
FelbridgeFilly, 17 May 2017 | Read review
“Need a sea view room”
Janetmountjoy40, 17 May 2017 | Read review
“At a small extra one overlooking the sea or downs”
52bernarda, 17 May 2017 | Read review
“Rooms with sea views lovely. I should imagine those rooms overlooking the car park have excellent views looking back across Eastbourne.”
debbonsor, 11 May 2017 | Read review
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Prices are for 1 room, 2 adults
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