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BEST WESTERN Lansdowne Hotel

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798 Reviews from our TripAdvisor Community

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Showing 779: English reviews
A TripAdvisor Member
2 reviews
Reviewed 2 days ago NEWvia mobile

When I entered the room, the first thing I had to do was cleaning! The room was DIRTY. The night table and the desk had not been cleaned at all. And also: the fan in the nathroom was broken. Not very impressed at all about this Best Western. It is a pity because the building is lovely and the location...

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Helpful?
Thank A TripAdvisor Member
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Yesterday, Thank you for posting your comments on Trip Advisor. I must apologise sincerely that on this occasion that the standard of the room presentation, was not to your satisfaction. Please note. We pride ourselves on the cleanliness of are rooms, I will investigate further. On behalf of myself and the Team at the Lansdowne Hotel, we do hope...

Tadley, United Kingdom
Reviewed 5 days ago NEW

The staff were very friendly and welcoming, the hotel is clean, well maintained and has a lovely feel about it. There are plenty of areas to relax within the hotel either with other guests or on your own, I would definitely recommend it

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Helpful?
Thank handbags70
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear handbags70, Thank you for posting your kind comments on Trip Advisor. I am very pleased to hear you were felt that the team were very welcoming and very friendly. Customer service is very important to us and we try hard to exceed expectation where possible. On behalf of myself and the Team at the Lansdowne Hotel, we look forward...

Lincoln, United Kingdom
Reviewed 5 days ago NEW

I love this hotel. It has a very homely feel. Ideally placed on the promenade within a shortish walk to all the facilities of Eastbourne. Especially handy for the theatres. The staff were very accommodating, nothing was too much trouble. I have stayed in a single room & a twin room both were very spacious & comfortable & fresh &...

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Helpful?
Thank clarisyaris
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear clarisyaris, Thank you for posting your kind comments on Trip Advisor. I am delighted that you love the hotel and the team were accommodating and professional. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman

Portsmouth, United Kingdom
Reviewed 5 days ago NEW

My wife and I stayed here for just one night and wished it were longer! What a super experience we had! First off, every member of staff that we came into contact with was so helpful and friendly that it made our stay really special. Second, we just loved the hotel, its quirky side rooms and facilities and it was...

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Helpful?
Thank tony r
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear tony r, Thank you for posting your kind comments and FIVE STARS on Trip Advisor. We are delighted that you enjoyed the exceptional service and superb food. I am also very pleased that you felt the whole experience was great value for money. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming...

Gillingham, United Kingdom
Reviewed 5 days ago NEW

I booked this hotel up at short notice,looking for a reasonable hotel at a reasonable price for a 1 night stay.First impression the welcome at the reception was first class as was all the staff.The hotel was exceptionally clean through out.The room was of excellent standard,could not fault it at all.The evening meal was great as were the staff.The breakfast...

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Helpful?
Thank robertsjohn10
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear robertsjohn10, Thank you for posting your kind comments and FIVE STARS on Trip Advisor. I am very pleased you were very impressed with the hotel and could not fault it at all. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman

Scotland
Reviewed 6 days ago NEW

We were staying as a couple as we were attending a family funeral and it had been recommended by a relative. I didn't have high expectations - an ageing, Edwardian hotel suggested the emphasis would be on the shabby rather than the chic. But what a nice surprise. We booked a sea view room with breakfast, which was really good...

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Helpful?
Thank Seasidejon
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Seasidejon, Thank you for posting your kind comments on Trip Advisor. I am delighted you had a good experience and very pleased that you were well looked after by the wonderful team. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman

Ashford middlesex
Reviewed 1 week ago

the staff were amazing helpful friendly polite, the room was lovely overlooked the sea, the food we had breakfast and eve meal, was really great, never been so full, the choice was also good, lovely lounge to sit in or have tea, games room in the basement , great night playing snooker in there, I you can leave the car...

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Helpful?
Thank Sue N
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Sue N, Thank you for posting your kind comments and FIVE STARS on Trip Advisor. We are delighted you titled your review in this way and very pleased you had an amazing stay. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman

Stafford, United Kingdom
Reviewed 1 week ago

We often come down to Eastbourne and have stayed in most of the sea front hotels. This was our first stay at the Landsdown which is a great hotel on the sea front with great staff, nothing was too much trouble for them during breakfast. We will use this hotel again not the cheapest but worth to slightly higher price...

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Thank Trip_staffordshire
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Trip_Staffordshire, Thank you for posting your kind comments on Trip Advisor. I delighted you had a great first stay at the hotel, enjoying the great service and excellent breakfast. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman

Poole, United Kingdom
Reviewed 1 week ago

From the moment we walked in we were warmly welcomed and showed to our room. The room was of excellent standard and very clean. The bed was comfy and above all what a fabulous sea view. In the morning were provided with a delightful breakfast consisting of fresh coffee, fruits and a full english. All of which were excellent. I...

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Helpful?
Thank Russell T
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Russell T, Thank you for posting your kind comments and FIVE STARS on Trip Advisor. I am very pleased to hear you enjoyed your stay and were very well looked after. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman

Stafford, England, United Kingdom
Reviewed 2 weeks ago

Quiet friendly hotel. Has lovely quiet sitting areas to relax and read the papers or watch the world go by whilst having a drink. Breakfast very good with plenty of choice. Staff friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Jayne G
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Jayne G, Thank you for posting your kind comments and FIVE STARS on Trip Advisor. I am delighted that you found the hotel quiet and friendly and managed to watch the world go by whilst having a drink. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Best Western Lansdowne Hotel is privately owned and has been in the same family ownership since 1912. It is this that has given the hotel a personal touch that is still very evident today. The Hotel occupies a premier position on the uncommercialised seafront overlooking the Western Lawns and Wish Tower with splendid views of Beachy Head and the sea. ... more   less 

Additional Information about BEST WESTERN Lansdowne Hotel

Address: King Edward's Parade, Eastbourne BN21 4EE, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: €50 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lansdowne Hotel 3*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com and Travelocity so you can book your BEST WESTERN Lansdowne Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#8 On the Beach Hotel in Eastbourne
#8 Romantic Hotel in Eastbourne
#10 Family Hotel in Eastbourne
#11 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lansdowne Hotel staff and other travellers.
12 questions
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Limoges, France
over a year ago
London, United Kingdom
2 months ago
London, United Kingdom
2 months ago

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Questions? Get answers from BEST WESTERN Lansdowne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms are well worth booking.”
 of 5 bubbles tonyr737, 16 Jan 2017 | Read review
“Choose a seaview room on second floor. Well worth a bit extra for the view.”
 of 5 bubbles Seasidejon, 15 Jan 2017 | Read review
“higher floors less noise from squeaky floorboards”
 of 5 bubbles 889suen, 14 Jan 2017 | Read review
“346 not sea view but out of the way and no noise all week”
 of 5 bubbles Trip_staffordshire, 12 Jan 2017 | Read review
“If you are a slight sleeper you may want to check if your room is above the Entrance as people can gather here to talk in the night.”
 of 5 bubbles francisjon46, 7 Jan 2017 | Read review
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