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BEST WESTERN York House Hotel

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1,818 Reviews from our TripAdvisor Community

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Showing 1,805: English reviews
Whitstable
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 days ago NEW

We decided to re-visit (YET AGAIN) York House to celebrate my birthday & our wedding anniversary in mid October . We knew from previous experiences that everything would be of a excellent standard & we were not disappointed, even down to the complimentary birthday gift I would only be repeating myself if I mentioned everything .I can only state that... More 

Helpful?
Thank daveywhitstable
Brighton, England, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

We just booked one night bed only and were given a sea view and a warm welcome from the staff . An ensuite room, with a walk in shower amazing for disabled folk as the lift takes a wheel chair; free disabled parking just outside staff friendly and helpful pool so warm as my husband's carer I loved the idea... More 

Helpful?
Thank Janet L
Croydon, United Kingdom
Level Contributor
417 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
Reviewed 5 days ago NEW

The hotel looks good from the outside (quite a few in Eastbourne have been left to slip a bit...) and the inside looks well maintained too. Our bedroom had a sea view (which we appreciated, especially as we were on a special offer stay) and was clean, comfortable and well equipped. We had dinner and breakfast at the hotel and... More 

Helpful?
Thank EtoileSanderstead
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 days ago NEW via mobile

A friend and I stayed for 1 night in a twin room which was nicely decorated, the location was perfect as it is right on the seafront and accessible to shops and nightlife. We didn't eat here so I cannot comment on the food but even though it was low season, the hotel still seemed relatively busy. The only small... More 

Helpful?
Thank SunnyDay777
Spencer, West Virginia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Went to a wedding here and found it quite lovely. Nice size room for a family of four with a double, single and a comfortable couch bed. Ask for a sea view room as it was great for sunrise and had our own Seagull who was named Uncle Ziggy. The indoor pool was just the right temperature for swimming (... More 

Helpful?
1 Thank Cais51
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Cais, Thank you for taking the time to share your views on the Best Western York House Hotel Eastbourne with us. I am truly delighted to read of your experiences and this is our aim to meet and exceed expectations where possible. It is quite touching to read you took a Seagull under your wing - even naming it... More 

Ramsgate, England, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

hotel in very good location,parking fairly easy but is winter it must be bad in the summer.the hotel was clean bright and airy as were all the staff. our sea view room on the third floor was like an attic room with an enourmous bath room in fact almost as big as the bedroom/ now on to the dinner,it was... More 

Helpful?
Thank Robin P
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Robin, Thanks for providing feedback on your recent experiences here at the Best Western York House Hotel Eastbourne. I am happy to read you enjoyed our spacious rooms on the sea front. I am very disappointed at your evaluation of our food offering. I am surprised that you class a hotel's food menu as "Cheap Quality" when it is... More 

London
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We stayed here for the weekend and on the whole had a great time. HIts: seaview room - was large and very comfortable, beautifully decorated and modern. Breakfast - plentiful, with helpful polite staff, who were happy to bring more tea,etc. Lots of choice. Location - was great for shops, the pier for a stroll and other local attractions including... More 

Helpful?
Thank Bunnykin9
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Bunnykin, Thanks for taking the time to review the Best Western York House Hotel Eastbourne. It is great that you enjoyed your stay overall here with us. There is a lot to see and do in and around Eastbourne and I'm pleased you had a good time. Thanks for your feedback regarding the restaurant service. I am happy that... More 

1 review
Reviewed 1 week ago via mobile

Very clean excellent room very big bed the only disappointment was the swimming pool changing room very dingy and dirty but everything else the service the room was brilliant and not having a mini fridge with the room being so big was a let down But would defiantly stay again best sleep had on the stretch

Helpful?
Thank Steve S
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Hi Steve, Thank you so much for your feedback on your recent stay with us here at the Best Western York House Hotel Eastbourne. Thank you for rating us so high - I am sorry that you felt the changing facilities did not meet your expectations. They do get cleaned on a regular bases but I will review this. Next... More 

Eastbourne, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 weeks ago

My wife and I along with 60 other guests, attended a weekend at this hotel on 11-13 November. I was involved with dealing with Roxanne, the Events Coordinator, I found her to be very professional, courteous and extremely helpful. THe staff at the hotel, we found to be committed to making sure our stay was a memorable one. Everybody that... More 

Helpful?
Thank mike j
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Mike, Thank you very much for taking time out of your day to leave us feedback on your experiences here at Best Western York House Hotel. It was great to have you and your guests stay with us and I very happy that we met your expectations as a whole. Thank you for also mentioning Roxanne - I know... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

We stayed for a quick midweek break with our small dog Kajo. Excellent room ( 303 ) and great service. Stuart the GM, was more than helpful when we checked into our room, and there wasn't any of the cookies that they usually leave in the room for the dog, ( our dog loves them! ) Some were promptly sent... More 

Helpful?
Thank JOHN K
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear John, Hello again and thanks for your review on your recent stay with us here at Best Western York House Hotel. It was great to have your four legged friend and you stay with us. As I've stated before on this review site we are dog friendly and welcome them always. Kajo was very energic and such a lovely... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about BEST WESTERN York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: €53 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York House Hotel staff and other travellers.
24 questions
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London, United Kingdom
Harlow, United Kingdom
over a year ago
Oxfordshire, United Kingdom
Oxfordshire, United Kingdom

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Questions? Get answers from BEST WESTERN York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seaview rooms are worth extra”
 of 5 bubbles daveywhitstable, 1 Dec 2016 | Read review
“If you have a wheel chair good to have room near the lift I imagine sea view and sun rise spectacular”
 of 5 bubbles 724janetl, 29 Nov 2016 | Read review
“ask for a front room as the views are great.”
 of 5 bubbles Cais51, 22 Nov 2016 | Read review
“Ask for a room at front of hotel to get a sea view”
 of 5 bubbles 623sueg, 14 Nov 2016 | Read review
“Sea view was amazing”
 of 5 bubbles 55kerries, 11 Nov 2016 | Read review
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