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Bay Burlington Hotel

Traveller (245)
Room & Suite (106)
  • Excellent23%
  • Very good41%
  • Average24%
  • Poor7%
  • Terrible5%
Travellers talk about
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“shearings hotels”(26 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Wheelchair Access
Free Parking
3 Star Hotel
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Offers from Bay Burlington Hotel
Special Offer: Book Direct-More Benefits
1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (905)
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All reviewsmark snowshearings coachshearings hotelssea viewour waiterself driveevening entertainmententertainment managerentertainment areasea frontweekend breakturkey and tinsel breakshower over the bathupgraded roomhalf boardwi fidance floor
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11 - 15 of 903 reviews
Reviewed 3 weeks ago

This is the first time that we have stayed at this hotel and were very impressed by being given a Standard Plus Room because we had booked early at the higher price. We had room 220 which was very comfortable and had a lovely bathroom...More

1  Thank Chrissie191125
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 1 week ago

Thank you chrissie191125 thank you very much for kind words regarding the my team and the food. Pleased to read our new dining arrangements suited you, I will just point out the first seating does not have to finish before the second seating, our new...More

Reviewed 4 weeks ago

This was the third time we have brought a group of our care home residents for afternoon tea at the Burlington Hotel. As on previous occasions, we were welcomed with smiles and a caring attitude. Tables had been reserved and laid for us and tea...More

1  Thank Sarah400000
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

Thank you Sarah400000 for a great review of a wonderful afternoon spent with your amazing ladies. Best wishes are sent and a warm welcome awaits your return

Reviewed 5 weeks ago

This hotel generally caters for the older generation who have little voice when it comes to complaint. I am therefore saying this hotel sadly seems to be exploiting this. Standards these days for quality, cleanliness, decor, food and service are pretty high compared to the...More

2  Thank Janet B
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

I appreciate you taking the time Janet to post on line your review of a recent stay. Have to agree with some of your points that the hotel is now looking tired and refurbishment is being planned for. We do receive great feedback regarding the...More

Reviewed 12 February 2018

Have just returned from staying at this place, a totally awful experience. Hotel looks uncared for and dilapidated, I would guess last decorated in the 1960's. Staff seem overworked and very demotivated and clearly do not want to be working their, therefore there attitude is...More

1  Thank mrbexmoor
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 13 February 2018

What a pity mrbeexmoor,has left this review. This is in complete contrast to other reviews regarding our team. The foreign body found and brought our attention was fully investigated at the time and was not a hair as stated, I know apologies were offered as...More

Reviewed 7 February 2018

The food was lovely and breakfast to die for. Rooms clean and ours was spacious with a sea view. Staff excellent. We need to make a special thank you to the hotel for their wonderful help in a very difficult situation. We cannot thank them...More

2  Thank Diane W
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

Thank you Diane W for taking the time to leave feedback regarding the team. Your kind words are much appreciated and do go along way.

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Top amenities
Free Internet
Things to do
Price range
US$90 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Price range
US$90 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (245)
Room & Suite (106)
Dining (35)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Alan A
26 January 2018|
AnswerShow all 5 answers
Response from George4851 | Reviewed this property |
No, you have to go outside, I don't think any hotel has smoking rooms
Karen J
21 January 2018|
AnswerShow all 2 answers
Response from Tony36 | Reviewed this property |
Hi Karen, Yes it does, The Cloud. Generally only available in the lounges etc., downstairs, but I have often picked it up even on the third floor. First floor is better though. We stay here every year and the signal gets... More
sandra R
15 January 2018|
Response from Kelvin L | Reviewed this property |
some do those that have been updated the last 3 times I was there had walk in showers
Room Tips
"I recommend room 321 for it's position and quietness."
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"sea view rooms well worth the price"
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"Book a car parking space prior to arrival"
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"Lots of sea view rooms if that's what you like"
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