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Bay Burlington Hotel

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Bay Burlington Hotel
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733 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Cambridgeshire, United Kingdom
2 reviews
Reviewed 2 days ago NEW

My husband and I spent last weekend at the Burlington hotel we had a nice room as requested next to the lift. The food was good especially the breakfast. The staff were very helpful. I left an item in the room when we left on Monday and by Wednesday it had been returned to me by the staff. I was... More 

Thank Jacqui U
East Anglia, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

We have just returned from a 3 night stay here and thoroughly enjoyed ourselves. We were on a Shearings long weekend break. We had upgraded our room and paid for a sea view too. Well worth the extra money as our room was excellent and the view was superb. When we checked in we were given 4 free drinks vouchers... More 

Thank LoiusaMay
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW

When we arrived I was concerned as I had booked for friends as well. The lift and room were well in need of refurbishment. Bed was hard and only 4' 6" Windows rattled. But apart from that everything else was good. The room was clean, staff were very good and friendly. Food for the whole five days was excellent as... More 

Thank Minnie5757
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Minne 5757 for your very nice review of a recent stay. We are updating bedrooms on a regular basis so maybe next time you will book one of our newer rooms. Your kind words are much appreciated regarding the food and my team. Thanks once again. More 

Morley, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

We had a lovely time at this hotel .food was really good.everything you can think for breakfast buffet style .three course meal with lovely waitress service .nice entertainment run by a man called mark who was a delight .good game of bingo short and sweet and quizzes .clean room nice comfy bed .whats not to like x

Thank Jean W
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thanks go to Jean W for finding the time to leave a great review of a recent stay. So pleased to read you enjoyed your stay. A warm welcome awaits your return. More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

my wife and I went to the burlington for a turkey and tinsel break the turkey dinner was disgusting. the roast potatoes were raw. the sprouts were hard the turkey was not real turkey. the breakfast was cold and the sausages were not cooked; we complained to the restrauant manager. but had little response the hotel needs a very urgent... More 

4 Thank kenneth252016
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you Kenneth252016 for taking the time to leave your review. I do remember speaking with you personally when you told me you would writing to our CEO. I am sure you will receive correspondence from our company regarding your issue. I am disappointed to read you feel we do not take customer care seriously when in real terms it... More 

Travellers are raving about these Eastbourne hotels

Lytham St Anne's, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

This hotel looks directly onto the pier, the location is good. Its well worth getting a room with a sea view. A lot of coach excursions stay here and I can see why. For retired people the evening entertainment is good. The staff are of mixed nationalities and friendly. I only ate a breakfast in the hotel, it was plentiful... More 

2 Thank ruskyr
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you RuskyR for taking the time to leave a very nice review. Your kind are very much appreciated, pleased to read you enjoyed your breakfast and you found my team friendly. Than you once again More 

Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago via mobile

Loved it! What can I say fabulous location great hotel, food superb excellent staff. We've been to Shearings Majestic Eastbourne before twice and did enjoy it no complaints. However, the Burlington is so much closer to town and pier for buses and a fabulous hotel too so now our firm favorite. Not that I wouldn't go to the Majestic again... More 

1 Thank Carole C
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks Carole C for your "brilliant" review. Pleased you like the buffet breakfasts coupled with waiter service each evening best of both worlds! Happy to read your room met with expectations. Next time you visit you are going to struggle now with the choice of hotel Team Burlington or Team Majestic ! You will be very welcome at either. More 

Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 3 weeks ago

We arrived after a long miserable coach journey in atrocious weather,A lady called Chris explained some of the procedures to the coach load .We were checked in at reception quickly and directed us to our room.our luggage was delivered from the coach to room by hotel staff while we had a drink at the bar, Our room was booked as... More 

2 Thank darelynmick
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I "enjoyed every minute" reading this fantastic review. Mark does it again! Many thanks darleynmick. More 

Harrogate, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago

Just returned from a 5 day trip with Shearings to the Burlington.We have been 3 times this year and though it is a little tired it is always clean and well run by Chris and her friendly staff.The Xmas theme is well presented.the entertainment is great and well hosted as usual by Mark..We could watch Ray Campbell every week,a great... More 

3 Thank redrOn_11
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

So happy to read the great review left by redon-11 I know my team will also enjoy reading the fantastic feedback. Thank You. More 

Birmingham, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago

Having visited this hotel during different times during the year, they always have fabulous offers. These include, March Madness, Summer Vacations and Tinsel and Turkey. The staff are fabulous all year round and nothing is too much trouble. This hotel retains the personal touch despite having approaching 200 rooms. I cant wait for my next break.

2 Thank john t
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

JohnT your excellent five star review is very much appreciated. Pleased you are taking advantage of all the amazing offers. Have to agree with you, my team are, to use your word "fabulous" many thanks. More 

196 photos of this hotel

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All Traveller Photos (174)
Room/Suite (38)
Hotel & Grounds (17)
View from Room (14)
Bathroom (13)
Dining (18)
Family/Play Areas (1)
Pool/Beach Area (1)
Other (72)

Management photos: Courtesy of the property manager

All Management Photos (22)
Hotel & Grounds (15)
Dining (2)
Bathroom (1)
Other (4)
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  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 

Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN22 7AN, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: €79 - €146 (Based on Average Rates for a Standard Room)
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Bay Burlington Hotel staff and other travellers.
24 questions
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Runcorn, United Kingdom
South Shields, United Kingdom
over a year ago
Sheffield, United Kingdom
over a year ago
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over a year ago
over a year ago

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Questions? Get answers from Bay Burlington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for an upgraded room with a sea-view. We had room 313 which was lovely.”
 of 5 bubbles LoiusaMay, 29 Nov 2016 | Read review
“Book front facing room”
 of 5 bubbles darelynmick, 9 Nov 2016 | Read review
“front rooms are scenic back rooms are very peaceful.”
 of 5 bubbles 293johnt, 3 Nov 2016 | Read review
“Pay the extra for a sea view”
  • The pier (taken from the room)
 of 5 bubbles GeordieJeff, 3 Nov 2016 | Read review
“Choose one of the 4th floor refurbished rooms....”
 of 5 bubbles romeo017, 25 Oct 2016 | Read review
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