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The Big Sleep Hotel Eastbourne by Compass Hospitality

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The Big Sleep Hotel Eastbourne by Compass Hospitality
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576 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Eastbourne
Reviewed 5 August 2015 via mobile

Was really pleased with the hotel. I stayed here with my husband the night of our wedding and they were very helpful. They let us have friends into the room who weren't staying. Great sized room and an amazing view!

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Helpful?
1Thank jess_bown88
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read that your stay was enjoyable. Thank you for your kind words and hope we can welcome you again in the future Once again, thank you...

ENGLAND
Reviewed 1 August 2015

Considering location and price of the rooms, we find this hotel meets all our needs. Staff are always helpful - you can purchase a car parking pass for £1 per day, which is very handy. It has a good continental breakfast - which you can upgrade to full english for a very reasonable extra cost. Yes the rooms are basic,...

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Helpful?
Thank GRANTHAMGRETA
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read that your stay was enjoyable. I am also pleased to read that the staff were helpful. It is a bonus having sky sports in rooms...

Cranbourne, Australia
Reviewed 31 July 2015

Arrived and checked in, got ground floor as requested. It was a lean ensuite, large bed & plenty of room. Staff very helpful, service was good. Our room clean & breakfast good. You could get a hot breakfast if you wished, but had to pay extra.

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Helpful?
Thank Gary E
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am glad to read that your stay was enjoyable. I am also pleased to read that the staff were helpful. Thank you for your kind words and hope we...

Guildford, United Kingdom
Reviewed 30 July 2015

Visited Eastbourne one Friday and needed somewhere to stay. I was surprised by the basic layout and facilities offered at this hotel. Breakfast was arranged by a ticket system at reception which I thought a bit odd but there was a good selection of hot and cold breakfast food with a large dining area. Parking only available on meter. Hotel...

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Helpful?
Thank annette h
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that elements of your stay were not to standard. I am surprised to see you felt the staff were unfriendly and limited. The hotel often...

Hong Kong, China
Reviewed 22 July 2015

Six years ago we stayed at this hotel soon after it opened following its conversion from the Wish Tower Hotel. It was bright, clean, and unfussy. Today it is still bright and unfussy, but it starts to look a bit worn as the rooms and common areas get constant use. Staff are still friendly and always available at reception to...

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Helpful?
Thank dlaynmore
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. It was nice to welcome you back to the hotel. I am pleased to read that the hotel was again, clean and bright. We do decorate the hotel in house...

Hertfordshire, United Kingdom
Reviewed 17 July 2015

The website photos make you think of a modern European hotel at bargain prices... what awaits is sadly a very tired, basic hotel with bathrooms that look and smell like they belong in a hospital. The carpets are hard and conceal an uneven floor (badly), the curtains look like they were purchased at a discount craft shop - a job...

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Helpful?
2Thank Nadia D
BSHE1, Front Office Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Dear Nadia D, We are sorry to see that you were so unhappy with your stay. As you are aware, we have attempted to deal with these issues personally via email as well. We regret that you did not enjoy the aesthetic of the hotel. Sadly, the furry curtains are not to everyone’s taste! The hotel undergoes constant refurbishment to...

London, United Kingdom
Reviewed 12 July 2015

we stayed in the suite on the top floor which had a great view. We had opened all the windows and had the fan on which kept the room cool and with the curtains closed kept the room dark and was surprisingly quite. we were not troubled by any noise from the other guests and the hotel was full. the...

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Helpful?
1Thank michael l
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I was pleased to note your comments on the friendly and pleasant team here at the hotel. I was also glad to read you enjoyed your rooms. We are lucky...

Brussels, Belgium
Reviewed 12 July 2015 via mobile

If you go there. Don't forget to pack shampoo. Shower gel and hands soap is included but for shampoo you have to pay?? Hotel has been refreshed but pictures look nicer than reality. Very noisy. Only bare continental breakfast is included. You have to pay extra for English breakfast and that is very slow...

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Helpful?
1Thank Belgaboy77
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. Im sorry to read that our freshly cooked to order breakfast took time to be prepared. We do supply some complimentary toiletries but other are available to purchase. Had my...

Oxford, United Kingdom
Reviewed 12 July 2015

We wanted a large room with a good sea view which is why we booked a suite at The Big Sleep. After a long and hot journey by public transport we arrived at the hotel at 2:35pm to be told we were too early for check in which was at 3pm. So we left our bags in the left luggage...

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Helpful?
1Thank Widmerpoole
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am sorry to read that your room was not ready at 3 pm. Check in is from 3 p.m. not at 3 p.m. We do escort guests to the...

Reviewed 4 July 2015 via mobile

We slept 2 nites in that hotel. We had the family room as we went with my 2 boys. The bedroom is big enough for 4, the bathroom is big and really clean. breakfast is included in the price. You got lots of choice. its right in seafront. and it's well insulated as the festival was on but didn't hear...

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Helpful?
Thank Sarah G
BSHE1, General Manager at The Big Sleep Hotel Eastbourne by Compass Hospitality, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. Thank you for your kind comments. I hope that we can welcome you back to the hotel in the future. Once again, thank you for taking the time to leave...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
A 50 bedroom designer limited service hotel on Eastbourne's seafront, offering fantastic value for money, great sea views and exciting new horizons in interior design. ... more   less 

Additional Information about The Big Sleep Hotel Eastbourne by Compass Hospitality

Address: King Edwards Parade | King Edwards Parade, Eastbourne BN21 4EB, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: €43 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Big Sleep Hotel Eastbourne by Compass Hospitality 3*
Number of rooms: 50
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Also Known As:
Big Sleep Hotel
Hotel Style:
#11 On the Beach Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Big Sleep Hotel Eastbourne by Compass Hospitality staff and other travellers.
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Questions? Get answers from The Big Sleep Hotel Eastbourne by Compass Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view suite would be my choice again.”
 of 5 bubbles Paulrich150, 14 Feb 2017 | Read review
“If you have a room with a view expect some traffic noise early in the mornings.”
 of 5 bubbles chrisnS34QV, 14 Feb 2017 | Read review
“Have only stayed in a Suite, both Suites were excellent”
 of 5 bubbles FluffyBunny2017, 5 Feb 2017 | Read review
“In my opinion rooms on Third Floor are quietest.”
 of 5 bubbles ThomasD705, 23 Jan 2017 | Read review
“Room 115 facing the sea and gardens very tastful”
 of 5 bubbles 194661ray, 18 Jan 2017 | Read review
5 of 5