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Citrus Hotel Eastbourne By by Compass Hospitality

Traveller (197)
Room & Suite (138)
Dining (20)
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Free Wifi
Breakfast included
Non-Smoking Hotel
Room Service
3 Star accommodation
4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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A 50 bedroom designer limited service hotel on Eastbourne’s seafront, offering fantastic value for money, great sea views and exciting new horizons in interior design. The Citrus Hotel Eastbourne is More beautifully located for both holidaymakers and business travellers alike. Families love the spacious family rooms and family studios. The hotel offers you free Wi-Fi thought all of our bedrooms and public areas. As with all UK hotels, we are a non-smoking hotel. Bed and Breakfast and Room Only rates are available as well as rates for Group Bookings. By contacting the hotel directly, we can offer you the cheapest rates available on the market. Choose between a continental or our Citrus full English Buffet Breakfast. All of our bedrooms are en-suite, some with wet areas and each has a flat-screen TV. Tea and Coffee making facilities, direct dial telephone as well as our complimentary Wi-Fi service. Less
Hotel class
Hotel Amenities
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$48 - US$105 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
United Kingdom > England > East Sussex > Eastbourne
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Traveller (197)
Room & Suite (138)
Dining (20)
Pool & Beach (5)
Family and Play Areas (3)
Reviews (706)
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All reviews continental breakfast furry curtains budget hotel sea front sea view full english rooms are basic games room per day parking permit would stay again yogurt lounge area short stay stayed for one night twin room family room
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1 - 5 of 673 reviews
Reviewed 2 weeks ago via mobile

Citrus hotel is very dated & needs complete makeover rooms have shower rooms toilet& sink the shower goes everywhere there is a screen but the water spreads over the floor the beds are a wonder to see & have blue fur around the base very...More

Thank Pebbledash1966
Reviewed 2 weeks ago via mobile

We booked this hotel very last minute and were impressed by the warmth it provided on such a rainy day. The receptionist was welcoming but maybe slow and could have been more efficient. The room was very basic but did the job, providing a hot...More

Thank rosiehawkins96
Reviewed 3 weeks ago via mobile

Not great. But somewhere to put your head. Very unprofessional staff. Local drinkers in the lobby at night. No thanks for staying. Did you enjoy your stay. Etc. Beds clean bathroom not so much. Hair behind the door shower door disgusting unfortunately not great

Thank sandrabunn1
Reviewed 4 weeks ago via mobile

Great location, room was fairly small but clean. Bed was comfortable. The shower was a damp squib and pretty useless but there was a bath. The breakfast could have been and should have been soo much better for £7.00, scrambled eggs were rubber, bacon poor...More

Thank Christine H
Reviewed 7 September 2018

Lovely suite, nice lounge although appeared to have a very limited drinks range. I was in a room on my own, as was my 84 yr old mother and my cousin in another room. From 4pm onwards there was a man sitting on the chairs...More

1  Thank sylviar0308
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Hi, I booked an accessible room in June in the hope that the lift to the entrance would be fixed and that as a wheel chair user I could access my room. I have stayed in the Big Sleep in Cheltenham which has excellent facilities for wheelchair users and assumed this would be the case here. Unfortunately the lift has not been fixed and there seems be no intention of doing so. This has been the situation for over a year. I'd just like to bring to your attention the Disability Discrimination Act 2005 part 3 which clearly states that for all public buildings reasonable adjustments have to be made in relation to physical features of their premises to overcome any physical barriers. This hotel has been open since 2008, initially with a functioning lift, but for some reason this has not been prioritised for repair. I know your Vice President Nick is on holiday until 30th October but perhaps he might like to explain when he returns why he feels it's ok to contravene this Act and thereby prevent disabled holiday makers from accessing his Hotel? Kind regards, Katy
21 October 2017|
AnswerShow all 2 answers
Response from Lkbaker11 | Reviewed this property |
I just like to add that I’ve been using this hotel for nearly 2 years and the lift up to reception has never been in use. Every time we ask they say they are still waiting for a part. Just returned from this hotel again and... More
25 July 2017|
AnswerShow all 2 answers
Response from BSHE1 | Property representative |
Hi, We do not have smoking rooms in the hotel. If you have any further questions please feel free to ask. Kind Regards.
Room Tips
"Book early and go for a suite."
7 Sep 2018
Read review
"pay more for a larger room to be further back from the windows, or request to be non-seafront facing to be..."
8 Aug 2018
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"ask for a parking voucher to get parking outside on the front for £1 per day."
20 Jul 2018
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"Choose a different hotel"
5 Jul 2018
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