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Lovely staff, but the hotel is so tired, the rooms appeared damp and shabby, bathroom needs replacing bath was so old and crack in sink, breakfast was included and was very good, again lovely staff, no bar was open, no pool service, air con noisy,...More
What a disappointment! The rooms need major upgrades (including tables with cigarette holes in them, stained towels). Don’t try to talk to management because they are useless. A complete disaster!!! I am happy we are only here for one night.
Once again we stayed at our favourite hotel. We were in Penang for a friends wedding and spent 10 days staying ot our old favourite hotel, the Copthorne Orchid. We just love this hotel. The staff treat us like old friends, or family. Everyone is...More
Thank Pamela S
Response from Copthorne_Penang, Public Relations Manager at Copthorne Orchid Hotel PenangResponded 30 April 2018
Dear Pamela S,
It brings us a lot of pride and joy to hear that we are your favorite hotel whenever you are at Penang. We are also very happy to hear that our staff made your feel valued and loved like a family. This...More
This hotel is about forty years old ,looking like a lot of hotels on south beach Miami ,the hotel was very clean and still in good nick , reception was grand and still well looked after , all rooms have sea view but some only...More
Most enjoyable stay at the hotel. Stayed 6 weeks this year. Very friendly and helpful staff, nothing is too much trouble. Public area in the hotel is clean and inviting, as is the swimming pool and the beach area.
Rooms are spacious and clean with...More
I'm afraid to answer such a question because I just stayed there alone and spent most of the time during my stay there on the beach. You'd better ask to the hotel whether or not you will be able to have a surprise event in... More
I'm afraid to answer such a question because I just stayed there alone and spent most of the time during my stay there on the beach. You'd better ask to the hotel whether or not you will be able to have a surprise event in the room.