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Copthorne Orchid Hotel Penang

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Copthorne Orchid Hotel Penang
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679 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Singapore, Singapore
Reviewed today NEWvia mobile

Staying for 2 nights and will recommend to friends who want to visit Penang. The only downside is the wifi slow. Receptionist is located at Level 8.. strange.. for Level 1-6 need to go thru another lift and is accessible to Beach area

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Helpful?
Thank kf_loke
Reviewed 5 days ago NEWvia mobile

Just returned home after an 18 night stay we areregular visitors to Penang hsve been going there for about 12 yrs and stayed at various places bit the Copthorne is by far the best. Room was good. Great pool area. Good food and great cappucino. Free shuttle bus is great especially when you are also picked.up Hotel has a nice...

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Helpful?
Thank Christine T
Lesslar_A, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Christine T, Greetings from Copthorne Orchid Penang. Thank ever so much for the most delightful feedback. It really pleases all of us here that your stay this time in Penang was ever so delightful. Thank you for choosing Copthorne Orchid and we hope to see you again real soon. G'day and Cheers.

Singapore, Singapore
Reviewed 2 weeks ago

I was there 4 years on company retreat and I was the 2 weeks ago with my wife. It is exactly the same as it is. Stuck in 80s. We booked normal room which I have previously stayed, than i thought why not have ocean view. Paid for an upgrade when there was no other guest that block. You can...

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Helpful?
Thank prk369
Lesslar_A, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear PRK369, Greetings from Copthorne Orchid Penang and thank you for taking the time to offer some feedback to us. Truly we would like to offer our humblest apologies for the inadequacies experienced during your stay here with us. We are glad that in spite of the inconvenience you experienced that our staff hospitality was good. We will take heed...

Singapore, Singapore
Reviewed 2 weeks ago

1. There is nothing around this outdated hotel, no malls nor eating places 2. The facilities of the hotel screamed to be upgraded, from the bad lightings to the worn out chairs in the lobby to the cigarettes & ashes around the benches outside the entrance 3. The extra pillow in the room smells 4. The duvet cover has dried...

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Helpful?
1Thank jaseet88
Lesslar_A, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Jaseet88 Hello from Copthorne Orchid Penang. Thank you for giving some feedback on your stay here at Copthorne Orchid. We would like to offer our humblest apologies for the conditions that did not meet your expectations while you were here. Please rest assure that your feedback will not fall on deaf ears and it will be addressed to. We...

Reviewed 2 weeks ago via mobile

Overall hotel quality is poor , I feel hotel is a bit dark when the first step in . Hope hotel management can improve or do some new renovation. Good quality not surprising, hotel should provide more choice of food.

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Helpful?
Thank KristryMah
Lesslar_A, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Kristy Mah, Greetings from Copthorne Orchid Penang. Thank you for taking the time to offer us some feedback on your stay here at Copthorne. We appreciate the your observation and suggestion and will work on improving our services. We hope that we will see you again soon. Have a good day, Cheers

Luang Prabang, Laos
Reviewed 3 weeks ago via mobile

Aged decor and fittings. It's in a boring place, nothing for miles. But it has s private beach and good pool. Down sides are faded out of date fittings, boring quiet location and no bar. Plus sides are beach, pool, extremely friendly and helpful staff and regular free shuttle bus to more lively George Town and Batu Fheinghi. I don't...

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Helpful?
1Thank MrCritiqueCricket
Lesslar_A, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Critique Cricket, Greetings from Copthorne Orchid Hotel. We appreciate the honest feedback and please rest assure that we will do our best to update our services. We are glad that you were pleased with our hospitality service and that you wouldn't mind coming back and we look forward to seeing you again. Hope to see you soon . Cheers

Reviewed 3 weeks ago via mobile

We stayed 2 nights in this hotel. First of all staff are very good persons. They go out of the way to make guests easy. Hotel also quite near to Georgetown mall for the shopping. But, the facilities badly need more maintenance from the dirty restaurant chairs to the water system ( which was down for 24hrs during our stay).

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Helpful?
Thank Pascal C
Lesslar_A, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Pascal C, Greetings from Copthorne Orchid Penang. Thank you for taking the time to give us feedback. We are happy that our staff offered good hospitality to you and we offer our humblest apologies for the inconvenience caused by the unfortunate event of the water system being disrupted. We assure you that we are rectifying situations and hope that...

Perth, Australia
Reviewed 4 weeks ago

Once again we stayed at the Copthorne Orchid in Tanjung Bungah, Penang. This time we resided there for 2 months. What a delightful stay. The ladies on the reception desk, Dewi, Polly and Ann are a delight and very helpful. The rooms are being upgraded and the whole hotel is undergoing an upgrade. The crew in the restaurant are helpful...

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Helpful?
Thank Pamela S
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Pamela S, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We are happy to note that you had such an enjoyable stay with us, which is definitely a great motivation to our staff. Looking forward to welcoming you back next year! The Management

Kuala Lumpur, Malaysia
Reviewed 1 November 2016

It is an old hotel with worn out furniture and smelly carpet in the room. Great seaview though. Not much choices for the breakfast. And the weird thing is there is no elevator provided from car park basement to lobby.

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Helpful?
Thank shanne123
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear shanne123, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We have noted your overall comments. However, we have forwarded the comments to the respective departments for necessary improvement. Please be reassured that we will do our best to improve on our services, and hope to see...

Reviewed 31 October 2016

I stay here for only one night. Although this is old style hotel, but their room was quite good. Just used a normal key for the door, not even power key card. Just a few of TV's channel. But, we slept perfectly with powerful AC. The room clean & tidy, comfortable for couple guest like us. Wifi coverage not so...

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Helpful?
Thank mohd khairi asr... s
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear mohd khairi asr... s, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We are happy to note that you had such an enjoyable stay with us, looking forward to welcoming you back in the near future. The Management

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located at the popular Tanjung Bungah beach, the hotel is one of the nearest beach hotels to the city of Georgetown. The sandy stretch, with rocks strewn intermittently against a backdrop of lush tropical trees and shrubs, makes the beach picturesque and unique. Here you have the luxury to choose sun or shade but what you will value most is the privacy, the tranquility and the safe sanctuary that we can offer you to be in complete harmony with Mother Nature. Hotel is close to several attractions in Penang i.e. Gurney Drive, Batu Ferringhi Night Market, Batu Ferringhi Beach, Spice Garden and Butterfly Farm. Guests of the hotel can relax away from hustling petty traders and the prying eyes of the public. It is the perfect getaway and stay from the hustle and bustle of city life, the perfect hideaway to get away from it all. Hotel has a 24 hour restaurant serving international and local cuisine, a Chinese Restaurant that features weekend and holiday promotions. Nearby the hotel are major shopping complexes like Tesco, Straits Quay, Gurney Plaza and Gurney Paragon. Bank, clinic, food court, restaurants serving Western, Chinese, Indian, Korean, local and seafood cuisines are just within walking distance from the hotel. Hotel is nearby to major Hospitals. For relaxation, the hotel houses a Spa with separate female/male Jacuzzi and Sauna, offers attractive and interesting massage and treatment packages. ... more   less 

Additional Information about Copthorne Orchid Hotel Penang

Address: Jalan Tanjung Bungah, Tanjung Bungah, Penang Island 11200, Malaysia
Region: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range: €37 - €61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
Number of rooms: 318
Reservation Options:
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Tanjung Bungah
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Orchid Hotel Penang staff and other travellers.
10 questions
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Melbourne, Australia
over a year ago
Bengaluru, India
5 months ago
Singapore, Singapore

See all questions (10)

Questions? Get answers from Copthorne Orchid Hotel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just ask for the rooms in the other block where all the rooms have open view to the ocean.”
 of 5 bubbles prk369, 24 Nov 2016 | Read review
“Asking for a room that faces the sea does not mean you can see the sea as some rooms are blocked by the close proximity of the apartments”
 of 5 bubbles jaseet88, 24 Nov 2016 | Read review
“The quietest rooms are beach-side. They are past and below the swimming pool and very peaceful with a lovely view.”
 of 5 bubbles PamelaS554, 8 Nov 2016 | Read review
“Lower floor near to the beach”
  • 7th Floor
 of 5 bubbles , 31 Oct 2016 | Read review
“the terrace”
 of 5 bubbles john1604, 31 Oct 2016 | Read review
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