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Scandic Neptun

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Scandic Neptun
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800 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Oslo, Norway
Reviewed 30 August 2015

On arrival, there was a short queue for check-in. Surprised there was only one person in reception. Room however, was large with sofa, comfy chair and desk, but no chair for desk. Found one in the hall and "stole" it as I had to work. Lamp on desk was not working, so another bulb had to be taken from bedside...

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank Jan Fredrik T
Jon H, General Manager at Scandic Neptun, responded to this review

Hi and thank you for your review Jon Henneli Scandic Neptun

Reviewed 29 August 2015 via mobile

Superior room booking, very spacious room with tub/shower. Towels might need plucking for black hairs from previous users, otherwise very good standard in room. Bed comfortable, big tv and good AC which you can adjust at whim. Would stay again.

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Thank Entomologen E
Jon H, General Manager at Scandic Neptun, responded to this review

Hi and thank you for your review I will take the issues with the towels with our supplier. Jon Henneli Scandic Neptun

Manchester, United Kingdom
Reviewed 28 August 2015 via mobile

Excellent hotel in the centre of Bergen. Is perfect located and you have access in almost everything. Busses supermarket atm, shops, restaurants, lido, Bregen. The best part of the restaurant it was its royal breakfast. It has everything you can imagine! If i go again in Bregen i will go in this hotel to stay!!

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Thank Stefell89
Jon H, General Manager at Scandic Neptun, responded to this review

Hi and thank you for your review Jon Henneli Scandic Neptun

Greater London, United Kingdom
Reviewed 26 August 2015

No double beds available! Room key kept failing. Doors do not self lock on closure. Staff need to learn how tos smile. Would definitely not return to this particular Scandic. Although I loved Bergen!!

Review collected in partnership with ScandicHotels.com
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Thank Y1066TGsarahr
Bergen, Norway
Reviewed 26 August 2015

Really worse experience in my whole hotel's life. Staff was cold and standoffish with a touch of contempt. I have had to request many times about the temperature in the Suite. We stayed in a 30 degrees Celcius room without any possibilities of regulating: a real oven! After many requests when they explained us how to use the thermostat..., they...

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1Thank madeleod
Greater Perth, Australia
Reviewed 24 August 2015

We initially checked in here for two nights and although it is a good location and the rooms are big, the customer service here was abrupt and almost dismissive thanks to a couple of older women at reception who could not understand English or would not try to (they were seemingly Russian or similar). First room the TV did not...

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1Thank Scott A
London, United Kingdom
Reviewed 21 August 2015

Review collected in partnership with ScandicHotels.com
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Thank Ammanpreet B
Jon H, General Manager at Scandic Neptun, responded to this review

Albertslund, Denmark
Reviewed 21 August 2015

Perfect central location close to Bergen sights. Good looking lobby with very friendly straf. Excellent large family room with two separated bed rooms. Nice to be able to stay with two small dogs. Liked parking close by a discount. Enjoyed a superb breakfast.

Review collected in partnership with ScandicHotels.com
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1Thank lones558
Jon H, General Manager at Scandic Neptun, responded to this review

Hi and thank you for your review Hope to see you again soon Jon Henneli Scandic Neptun

Nannestad
Reviewed 20 August 2015

This hotel is located in the heart of Bergen, so location is great, but it stoppes there. The entrance is Dirty, filled with trash, and cigarette butts and "snus" Reception itself is light, and airy. The rooms are many and different, somthing that could be ok, but when you never know what to expect it just gets frustrating. (I know...

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Thank OEA-74
Jon H, General Manager at Scandic Neptun, responded to this review

Hi and thank you for your review Sorry to hear that you are not satisfied with our property. Regarding the breakfast we have had som issues on the busiets days and are therefore currently planning to expand the buffets and breakfast area. We also have had some issues with temperature control in some of our rooms and are working to...

Oslo, Norway
Reviewed 18 August 2015

We where 4 friends staying one night at this hotel. We had 2 superior rooms. One with a view out, and the other with a view inwards to the "backyard". The first thing we reacted on was that the rooms was complete different. The one with a view inwards was bigger and newer. The other room was more old and...

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Thank Thastian
Jon H, General Manager at Scandic Neptun, responded to this review

Hi and thank you for your review. We have 270 rooms in Neptun of different categories and age. Some og our superior rooms are brand new, and some are older. I am happy to hear that our staff treated you in a friendly way. Jon Henneli Scandic Neptun

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Scandic Neptun hotel Hotel Scandic Neptun in central Bergen has a quayside location within walking distance of Bergen's top attractions and entertainment. From the Scandic Neptun hotel, step into downtown Bergen and visit Bryggen, Bergen's Hanseatic area and a UNESCO World Heritage site. Discover penguins, seals and fish down at Bergen Aquarium. The popular Fløibanen funicular railway is just a few minutes' walk from the hotel and takes you right to the top of mount Fløyen, one of the seven mountains surrounding Bergen. At the Scandic Neptun hotel we have one of Bergen's largest collections of modern art, giving you a great cultural experience during your hotel stay in Bergen. We're also renowned for the gourmet dishes served in Restaurant Lucullus. In addition, we have a continental-style bistro and a wine and champagne bar. Arrange meetings, conferences or events in one of our venues at Scandic Neptun, all with wireless internet and modern equipment. ... more   less 

Additional Information about Scandic Neptun

Address: Valkendorfsgaten 8, Bergen 5012, Norway
Region: Norway > Western Norway > Hordaland > Bergen
Price Range: €109 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scandic Neptun 3.5*
Number of rooms: 130
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Also Known As:
Neptun Hotel Bergen
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Neptun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher looking towards water”
 of 5 bubbles jenefert2016, 30 Jan 2017 | Read review
“Choose another hotel in Bergen”
 of 5 bubbles angelPreston, 22 Dec 2016 | Read review
“Specify the need for a proper double bed”
 of 5 bubbles Eatboy, 20 Sep 2016 | Read review
“Double-Room is spacious, with a business style.”
 of 5 bubbles Qingning, 23 Aug 2016 | Read review
“Room toward road is very noisy, check toilet and windows as many are broken”
 of 5 bubbles digvijays_12, 9 Aug 2016 | Read review
5 of 5