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Thon Hotel Polar

TripAdvisorUS$118*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$142*
US$118*
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US$128*
US$128*
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Thon Hotel Polar
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562 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Belfast, United Kingdom
Reviewed 2 weeks ago

Stayed two nights after having been at sea Orca watching and what a pleasant surprise. Spacious and spotless room, great breakfast, good location and a fitness room as well. I'll be most definitely be back to this hotel in my next trip to Tromso in 2018. A very high standard indeed

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Helpful?
Thank Paul D
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for sharing your experience with us, it is very nice to hear that you had an enjoyable stay with us. I'm glad you liked our hotel and all our facilities. Thank you for pointing out our rooms,breakfast and fitness room. We always wish to serve all of our guests high quality products, I'm glad you enjoyed it. Welcome...

Lappeenranta, Finland
Reviewed 3 weeks ago

All in all, the visit was quite ok. At some point though I got the feeling of "Tomorrow" hotel... The room had some ventilation systems nearby, and it had constant rather noisy humming that took some time to get used to, and not be bothered by in order to get sleep. The sheets were a bit dirty, small blood drips...

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Helpful?
Thank heliakasha
AidSchei, General Manager at Thon Hotel Polar, responded to this review

First of all, I would like to thank you for having taken the time to fill out this satisfaction survey. You can be assured that your remarks has been discussed with the people concerned and appropriate actions has been taken, in order to avoid such situations in the future. We hope to see you back again in the near future.

Reviewed 4 weeks ago

The room was clean and ok. The service was excellent and very helpful. an incorrect pricing of the room rate was quickly sorted out and corrected The breakfast was amazing. It is easy to recommend this hotel for anyone going to Tromsø.

Review collected in partnership with ThonHotels.no
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Helpful?
Thank boskjeie
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your top rating and for taking time to write a review after your stay with us at Thon Hotel Tromsø. I’m happy to read that you have enjoyed your stay with us and that our breakfast was able to amaze you. I do hope we might be able to welcome you back on a future occasion.

England
Reviewed 23 March 2017

First time I have stayed at a Thon hotel and it was lovely and clean. The staff were very helpful and it central location. Breakfast was lovely you have to try the cheese. Free hot drinks in the lobby nice touch!

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Helpful?
Thank rio08
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Greetings and many thank you for sharing your experience with us. I'm happy to hear you had a good stay at Thon Hotel Polar. Thank you for pointing out our location, facilities and not to mention the breakfast. We hope to see you again, welcome back!

Paris, France
Reviewed 21 March 2017 via mobile

(+) Amazing breakfast Great location Simple but nice rooms (-) Horrible reception desk service: the price for my reservation was wrongly entered in the hotel system (rate was double the one on my reservation). I showed the lady all the papers proving what the correct price was, gave her the name of the agency for her to call because it...

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Helpful?
Thank Cielfie
AidSchei, General Manager at Thon Hotel Polar, responded to this review

First of all, I would like to thank you for having taken the time to fill out this satisfaction survey. It is a pleasure for me to read that you enjoyed your stay. You can be assured that your remarks has been discussed with the people concerned and appropriate actions has been taken, in order to avoid such situations in...

Placentia, California
Reviewed 11 March 2017

Stayed at this hotel where it was very convenient to walk to various places in the city center for shopping and excursion pickup points. The front desk clerks were all very helpful day and night. Always had hot water in the small lobby for tea or coffee. If you want hot chocolate, bring your own. Their breakfast buffet is to...

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Helpful?
Thank Henry H
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you so much for your kind review! I'm so happy to read you had such an enjoyable stay with us. Especially pleasing are your comments about our staff, for pointing out our location, facilities and not to mention the breakfast and our fitness center. We hope to see you again, welcome back!

Englefield Green, United Kingdom
Reviewed 7 March 2017

In my booking I made mention that we were taking the trip as a surprise for my boyfriend’s 50th birthday and the Hotel left a balloon, card and assortment of sweeties for him upon our arrival....what a lovely gesture and surprise for both of us. We were on the 8th floor with the best view...sure our room was not massive...

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Helpful?
Thank Susan C
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you so much for your kind review! I'm so happy to read you had such an enjoyable stay with us. Thank you for pointing out our location, facilities and not to mention the breakfast. Especially pleasing are your comments about our staff, ther are truly amazing and it is a pleasure working with them every day. We hope to...

London, United Kingdom
Reviewed 4 March 2017

This hotel is right opposite the Thon Hotel, and slightly cheaper. We had booked a superior room and asked for a high floor (to minimise noise), and we got a great room on the top (7th) floor, which was incredibly quiet. You wold probably call the room 'cosy' or 'bijou' as it was relatively small. One room had extremely comfortable...

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Helpful?
Thank global-traveller48
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear global-traveller48, Thank you for your top rating and for taking time to write a review after your stay with us at Thon Hotel Polar. I do hope we might be able to welcome you back on a future occasion.

Rome, Italy
Reviewed 2 March 2017 via mobile

We stayed for 4 nights. The rooms were nice, clean and well equiped with coffeemaker, hairtryer and bath robes. The rooms were cleaned every day. The breakfast was exellent. The staff in the breakfastroom were nice and gave good service.

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Helpful?
Thank moertax
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Moertax, Greetings and many thank you for sharing your experience with us. I'm happy to hear you had a good stay at Thon Hotel Polar. Thank you for pointing out our location, facilities and not to mention the breakfast. We hope to see you again, welcome back!

Reviewed 28 February 2017 via mobile

A good choice in Tromsø. Friendly staff. Good Wi-Fi. But extremely cramped rooms. We were there people in a room so with the extra bed there was hardly any space to move about. Decent breakfast. Free coffee is available in the reception throughout the day. It's a machine where you make your own coffee. Not too bad. Decent breakfast. Overall...

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Helpful?
Thank Ninad C
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear Ninad C., Greetings and many thank you for sharing your experience with us. For your next trip I recommend you to book our room category that is suitable for longer stays, please take a look at thonhotels.no We hope to see you again, welcome back!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Thon Hotel Polar

Address: Groennegata 45, Tromso 9008, Norway
Region: Norway > Northern Norway > Troms > Tromso
Price Range: €114 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thon Hotel Polar 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Thon Hotel Tromsø
Hotel Style:
#7 Family Hotel in Tromso
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Questions & Answers

Here's what travellers have asked, with answers from Thon Hotel Polar staff and other travellers.
3 questions
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Cherry Hill, New Jersey
3 months ago
over a year ago

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Questions? Get answers from Thon Hotel Polar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the front, great view”
rio08, 23 Mar 2017 | Read review
“certain family rooms were very large.”
, 11 Mar 2017 | Read review
“Get a large room on the top floor but if you are lucky enough to be on the 8th floor the views we had of Tromso were beautiful.”
LoveholidaysHeathrow, 7 Mar 2017 | Read review
“Ask for a room on a high floor away from the streets if possible.”
  • View from room no 637 - artic light at sunset.
  • room no 637
  • room no 637
  • room no 637
Svein-Magne_Tunli, 5 Feb 2017 | Read review
“1st floor - you don't need the elevator from the lobby and and breakfast / gym is on second floor, also just a few steps.”
iGex, 12 Jan 2017 | Read review
5 of 5
TripAdvisor
US$118* /night
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Hotels.comUS$128
Orbitz.comUS$128
HotelQuicklyUS$142
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Prices are for 1 room, 2 adults
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