I stayed at this hotel when I went to the opera one weekend. I wanted to be walking distance from most attractions and it was perfect. It saved us a lot of money on taxis. Breakfasts were the highlight of my day; they were so good! I ordered off the menu blueberry pancakes and eggs benedict daily. Buffet had an assortment of everything and views of the city from top floor were lovely. Very quiet rooms, comfortable beds and 2 kinds of pillows to choose from. The restaurant in the hotel is also wonderful. Elegant on inside tables and fun sidewalk cafes. Reservations are necessary since it is always full.
Watch out, they charge twice too much for the room and it’s very hard to get money back (I still didn’t succed) I don’t recomend this place at all. The hotel might be pretty and in good location, unfortunately they are highly unproffesional. I got charged twice for my hotel room. I called hotel immediately when I found out, they told me that it was a mistake and the amount of 420 euro will be unlocked on my account immediately. I waited 7 days and it was unlocked, but a day later they charged me again with same amount! I called them and contacted with booking, but they still tell me they don’t know why it happened and they need to figure it out. But time flies, and I still don’t get ant information, when I call the hotel, I only jest they can’t do nothing about it and ask for patience. I left this place 2 weeks ago and still didn’t receive my money back. I have never thought a big hotel like this can be such a fraud. I recomend everyone to pay only by cash there, cause it’s obvious cards and Your money on bank account are not safe there.…
A really nice hotel with excellent staff who are very welcoming and helpful. The room was so wonderfully different and proved an excellent base while exploring the wonderful city of Vienna. The breakfast buffet has such a huge selection to cater to all tastes, including both hot and cold items. The terrace of the hotel provides a lovely view of Vienna while having breakfast or enjoying the rooftop pool which is a perfect extra to this gem.
This Hotel has greatly contributed to a wonderful experience in Vienna. It is very well located, has all kind of services and everything looks clean and safe. My special gratitude to the concierge, the lobby and every single employee we met, since all of them have shown a customer orientation which is hard to find these days. I strongly recommend this Hotel for those who, like us, want to enjoy the beautiful city of Vienna.
Extraordinary Hotel. Good taste of the interior - the mix of modern and the old days make you feel how Vienna must have been and still is: historic, vibrant, cosy, grand. Excellent restaurants, fantastic top floor with pool and view. Outstanding quality of the bed - but don't expect a fully darkened room - the extravaganza if the architect went a bit too far there 😄 Impeccable service. Discreet, friendly and professional. If you travel with a small kid, you will get even more smiles from the staff. We will be back.