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Arcotel Kaiserwasser

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#126 of 362 Hotels in Vienna
Certificate of Excellence
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1 room 2 adults 0 children
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Arcotel Kaiserwasser
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640 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Chestertown, Maryland
Reviewed 1 week ago via mobile

Good location near the Prater and the red line. Very upscale and nice sized room, plenty of outlets if you have adapters. Good bar and dining room. Excellent breakfast offerings and super service, a definite do-again.

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Helpful?
1Thank Harry H
New Providence, New Jersey, United States
Reviewed 3 weeks ago

This is a well run hotel. We were part of a school group of 50. The rooms were clean and a good size by European standards. The restaurant has an excellent breakfast buffet and the service is also excellent. The group dinner was good for an arranged dinner for a large group but service was not as efficient as it...

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Thank Mike J
Reviewed 4 weeks ago via mobile

Very very close to the austria centre vienna and to a subway tram. Very delicious breakfast and new rooms. We have been upgraded to a suite by the hotel and for free. The suite is very large and we have free bar included.

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Thank Waseem D
Istanbul, Turkey
Reviewed 16 March 2017

The hotel is situated near the Danube river, some rooms have its view. The U-Bahn station is just across the road, easily accessible with the underground pass. The breakfast was superb, but it missed international newspapers, there was only a day old NYT at the counter all others were in German. The internet was great, but as others stated, you...

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1Thank Deniz Y
Chemnitz, Germany
Reviewed 5 March 2017

Near the UN city in Vienna, this location is exactly in front of the Metro. Modern, big, staff mostly friendly. Breakfast assortment good with a special care for bio customers. Rooms normal, nothing to say bad. Disturbing, for me, was that to use lift you had to pass your room key: understand for the security, but I could say Big...

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Helpful?
Thank atheist_tramp
Stockholm, Sweden
Reviewed 13 February 2017

I must say that I was more than a bit disappointed with this hotel. It was not that anything was terribly wrong, it was more that everything was a bit subpar.It started off with an unpolished service by the front desk, which for me and my colleague just was bland but the gentleman in front of us in line was...

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Thank TravelSuperstar
Olivos, Argentina
Reviewed 12 February 2017

The most important is the location: just in the front of the Vienna International Center, and also closed of the metro station. The rooms are spacious and comfortable and the safety box is large enough to hold a notebook. If at night you are tired to go to the downtown, the restaurante is very good option to have dinner.

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Thank AlejandroLB
Traverse City, Michigan
Reviewed 11 February 2017

My wife and I stayed here for 2 days. The hotel is right across from the U-Bahn station that will take you to the main square in Old Town Vienna in 7 minutes. The rooms are spacious, and the beds comfortable. If you book on the hotels web site, you can get a room that all of the mini bar...

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1Thank CaptainDon58
Singapore, Singapore
Reviewed 28 January 2017 via mobile

The price is good for it's location close to the UN office and it's directly opposite the train. Easy access from airport with direct bus or a taxi ride which would set you back 35 to 40 euros. 5 stops to the inner city. The breakfast spread is ok but repetitive for the week. Porter is helpful at your request...

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Helpful?
Thank Elric T
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Elric T, thank you very much for taking your time to share your opinion about your stay with us. We are glad that you have enjoyed your stay with us, due to the location of the hotel, as well as the easy access from the Vienna airport to our hotel by bus, or by taxi. Likewise we are very...

Reviewed 6 January 2017

This is a nice and well located hotel. Clean and cosy. Nice breakfast. Good service. Very close to the meeting center and the Donau shopping center. Very close to metro station. Tidy and quiet. Big rooms.

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Helpful?
Thank Marija Z
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Marija Z, thank you very much for your kind feedback. We are happy that you were satisfied with the location of the hotel, since it is opposite of a metro station leading to the city centre within a few minutes, as well as to the Donauzentrum, which is the biggest shopping centre inside of Vienna. Likewise it is great...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines. 282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor. Mini bar consumption, WIFI high speed internet and access to the executive lounge - offering snacks, soft drinks, coffee and tea - are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms. ... more   less 

Additional Information about Arcotel Kaiserwasser

Address: Wagramer Strasse 8, Vienna 1220, Austria
Region: Austria > Vienna Region > Vienna
Price Range: €68 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna
Hotel Style:
#19 Spa Hotel in Vienna
#58 Business Hotel in Vienna
#68 Romantic Hotel in Vienna
#75 Family Hotel in Vienna
#92 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Arcotel Kaiserwasser staff and other travellers.
7 questions
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Saint Mary's, Antigua
New York City, New York
13 days ago

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Questions? Get answers from Arcotel Kaiserwasser staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer to ask not road side room.”
Dmitry_XYZ, 4 Jan 2017 | Read review
“Ask for a room at back of the hotel as front is on a busy road and can be very noisy”
Ichdien000, 12 Dec 2016 | Read review
“Stay somewhere else - an underground ride to get to the exhibition center is a smnall price to pay”
HealthUK, 13 Nov 2016 | Read review
“Ask for a room that faces the Kaiserwasser.”
, 11 Sep 2016 | Read review
“Fourth floor was quiet”
roaming2015, 4 Sep 2016 | Read review
5 of 5