We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The hotel is OK. But the wait staff at both the bar and during the breakfast was extremely rude. For dinner while they said per policy we could not charge to the room ( as we were part of a tour), when I said i...More
Response from CourtyardSchoenbrunn, Manager at Courtyard by Marriott Vienna SchoenbrunnResponded 1 week ago
Dear Monisha V,
thank you for taking time to share your valuable feedback with us. I would like to apologize to you for the misbehavior of our restaurant staff. The situation you described is not typical for the level of service we usually provide and...More
The hotel is clean and everything works fine but I think it is already getting old and needs a refurbish. It is a 5-10 minute walk to Schönbrunn but beside that it doesn't have too much things around to do. There are not a lot...More
Thank Jan Christian S
Response from CourtyardSchoenbrunn, Manager at Courtyard by Marriott Vienna SchoenbrunnResponded 2 weeks ago
thank you for taking time to tell us what you particularly liked at our hotel. When you will visit us this time next year, some refurbishment will already have taken place ;)
We are looking forward to welcoming you as our guest again,...More
Me and my family stayed here between July 23-24, 2018 in 4 rooms.
I had reconfirmed the arrival time to the front office close to 10 days prior to arrival.
When we arrived at the property, we were greeted by 2 female executives at the...More
Thank Vipin S
Response from CourtyardSchoenbrunn, Manager at Courtyard by Marriott Vienna SchoenbrunnResponded 3 weeks ago
Dear Vipin S,
thank you very much tor taking the time to share your experiences after your stay with us. We constantly aim to provide our guests best services therefore I would like to offer you our sincere apologies for the circumstances you have experienced...More
Spent 5 nights here on an award. The accommodations and service are more like a Marriott than a Courtyard, at least by US standards. Staff were friendly and very helpful. Excellent service at the front desk (especially Mr. Clemens Trimmel), in the bar, and in...More
My wife and I stayed here because Courtyards have never disappointed us----and this one was also a winner! The room was bright and comfortable, as was the bathroom, the tv was excellent, and the breakfast buffet included some hot meats, scrambled eggs, cheeses, breads, juices,...More