We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 359 hotels in Vienna

Palais Hansen Kempinski

1,240 reviews
#10 of 359 Hotels in Vienna
Save
Traveller (763)
Room & Suite (404)
Storyboard
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Palais Hansen Kempinski
Special Offer: Kempinski Winter Breaks
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$364.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Vienna hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "66bb804520bc46beaa0de5a2b8b7dc8f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3831132,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[47301133],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":364,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"66bb804520bc46beaa0de5a2b8b7dc8f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":420,"lowestMetaPrice":364,"additionalPartner":false,"highestMetaPriceDisplay":420,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":420,"lowestMetaPrice":364,"highestMetaPriceDisplay":420,"hotelName":"Palais Hansen Kempinski","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY2YmI4MDQ1MjBiYzQ2YmVhYTBkZTVhMmI4YjdkYzhmIiwiQUlLIjoiYWUzZjdiNThjOWVhNDRkMjhlY2RjNDMzMDhkNWQyNzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/02/2018", "checkOut": "05/02/2018", "lowestPrice": "US$364", "hasDates": true, "hacComplete": false, "contentIdMappings": {"47301133":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,240)Write a Review
Filter reviews
783 results
Traveller rating
656
97
16
8
6
Traveller type
Time of year
LanguageEnglish
More languages
656
97
16
8
6
Show reviews that mention
All reviewsgrand deluxe roomelectronic controlscigar loungebath and showerbeautiful hotelluxury hotelwater temperatureroom serviceturn down servicenespresso machineconcierge serviceup to datelobby areastar hotelsring roadinner courtyardwould highly recommend this hotel
FilterEnglish
Updating list...
1 - 5 of 783 reviews
Reviewed 1 week ago

This is a lovely hotel. The rooms are quiet and comfortable and offers you everything you could want. The staff are charming, polite and very helpful. The location is great with easy access to all the major attractions. I would stay again without a doubt.

Thank Peter L
Hotel's Favourite
Reviewed 24 September 2017 via mobile

I loved this hotel. From start to finish, our stay was flawless. A friend and I visited Vienna for a conference. Although the conference was not close to the hotel, the hotel is within walking distance to the Underground; getting there and back each new...More

2  Thank onetraveljunkie
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 26 September 2017

Dear onetraveljunkie, thank you for your kind words and review on Tripadvisor.com. With best regards from the Palais Hansen Kempinski, Gerhard Mitrovits, and the Team.

Reviewed 1 week ago via mobile

Our second Christmas in this wonderful hotel! Staff care for your every need and speak excellent English. Rooms are spacious and have all the amenities one could ask for. Very easy to get on to trams and near the underground so travelling around Vienna is...More

Thank salisbury16
Reviewed 4 weeks ago

Hotel close to everything, walking distance to downtown and a short uber drive to the opera and the Belvedere. Service was unmatched, hands down one of the best hotels we've stayed in. The restaurant next door is a mist visit.More

Thank Marty C
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 3 weeks ago

Dear Marty C, thank you for taking the time to review your stay with us. I am delighted to read that you have enjoyed your time with us and Vienna and looking forward welcoming you back on a different occasion visiting Vienna. With kind regards...More

Reviewed 4 weeks ago via mobile

If you are going to Vienna, this hotel is the way to go! We traveled with 3 adults and 4 children, so we had to do a lot of planning prior to our trip to Europe. We’ve done Europe before so we knew how to...More

Thank Cbs3383
Response from Gerhard M, General Manager at Palais Hansen KempinskiResponded 3 weeks ago

Dear CBs3383 thank you your review kind words on Tripadvisor. I am very happy to hear that you and your family did enjoy your time with us. We hope to welcome you back on a different occasion visiting Vienna. With best regards, Gerhard Mitrovits and...More

View more reviews
PreviousNext
123456157
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Room Service
Spa
Restaurant
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Spa
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$299 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Vienna
#3 Business Hotel in Vienna
#6 Spa Hotel in Vienna
#10 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$299 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Vienna
#3 Business Hotel in Vienna
#6 Spa Hotel in Vienna
#10 Luxury Hotel in Vienna
#15 Family Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (763)
Room & Suite (404)
Dining (156)
Pool & Beach (8)
Hotel & Grounds (576)
Bathroom (52)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
Sidneyleee
11 September 2017|
AnswerShow all 9 answers
Response from Lizzie0145 | Reviewed this property |
We found it to be within walking distance of the main attractions. We also used the Hop On/Hop Off bus. The concierge ordered us a taxi to go to the palace for the evening concert. That's a little further out.
1
Vote
Nicholas M
29 August 2017|
AnswerShow all 6 answers
Response from Assigee110681 | Reviewed this property |
Upon request yes
0
Votes
Madeline V
2 April 2017|
AnswerShow all 6 answers
Response from gie d | Reviewed this property |
im sorry we did not have a car while we were there
0
Votes
Room Tips
"The junior suites are spacious and very comfortable."
Read review
"Despite being close to the lift our room was very quiet. Information is on the iPad."
Read review
"Suites are amazing. Only 3 floors, recommend 2 or 3."
Read review
"Go for the breakfast!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite