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The Ritz-Carlton, Vienna

1,377 reviews
#16 of 359 Hotels in Vienna
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Traveller (577)
Room & Suite (154)
Dining (60)
Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(63 reviews)
“the club lounge”(50 reviews)
“indoor pool”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Vienna
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Hotel packages
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,377)Write a Review
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Traveller rating
815
143
54
13
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815
143
54
13
12
Show reviews that mention
All reviewsrooftop barthe club loungeindoor poolconcierge deskfour seasonsmarble bathroomupgraded to a junior suiteluxury hotelsring roadbeautiful hotelperfect stayopera housechristmas markethotel restaurantrooms are spaciousmain attractionsdistrikt
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31 - 35 of 1,037 reviews
Reviewed 26 November 2017 via mobile

We stayed at the hotel for a weekend- with a family birthday as the occasion. From we made the booking to we left the hotel, We got absolutely fantastic and seamless service, making the family all feel very special. Truly memorable and exquisite. Five stars...More

Thank ArneHFrandsen
Reviewed 20 November 2017 via mobile

I am a long Ritz-Carlton customer worldwide. In late November, my wife and I came Vienna for a couple days staying at the Ritz-Carlton as we are accustomed to the great service the Ritz is known for. For starters, the property didn't even look at...More

2  Thank Capeto H
Response from ManagerRitzCarlton, Manager at The Ritz-Carlton, ViennaResponded 23 November 2017

Dear Capeto H, Greetings from Vienna! Thank you for taking the time to share your recent experience with us. We truly appreciate honest feedback. We pledge to provide the finest personal service and facilities. While it was a pleasure having you here as our guest,...More

Reviewed 20 November 2017 via mobile

This hotel was perfect. The staff were friendly and attentive, the room perfect, the breakfast delicious (if you're a scrambled eggs fan, you won't be disappointed) and the location was just super. The spa was blissful and everything about our stay was relaxing and fun....More

Thank Charlotte D
Reviewed 20 November 2017

Overall nice place but was expecting much more as the hotel is small with no facilities I was expecting in hotel entertainment and the lobby was really small it was just like any other hotel and there were much better looking hotels around staff were...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank fathallahnabila
Response from ManagerRitzCarlton, Manager at The Ritz-Carlton, ViennaResponded 23 November 2017

Dear fathallahnabila, Greetings from Vienna! We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations with the hotel size and offered entertainment. I assure you this was never our goal. I...More

Reviewed 18 November 2017

We wend to Vienna for a short weekend break during half term. I was so glad I booked this hotel. Great design, fantastic staff, and the best was the pool. We so enjoyed the spa and pool area! The breakfast was very nice, although it...More

Thank Maria P
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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Spa
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$329 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$329 - US$588 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (577)
Room & Suite (154)
Dining (60)
Pool & Beach (10)
Hotel & Grounds (338)
Bathroom (47)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
ChicagoJamesB
29 December 2017|
AnswerShow all 4 answers
Response from Simon C | Reviewed this property |
Hi James We were in room 601. The club lounge (and also access to the rooftop terrace) is on the 7th floor, so it’s not quite as convenient as being on the same level but the payback is arguably a slightly quieter... More
1
Vote
LetsPack!
21 April 2017|
AnswerShow all 7 answers
Response from kerri w | Reviewed this property |
It is the same as US.
2
Votes
Amanhot
9 December 2016|
AnswerShow all 4 answers
Response from Betbread | Reviewed this property |
Tons to do. The museums are interesting if you like art. The city architecture, the palaces, etc are worth seeing. I'm not sure if the rooftop will be open but when you call the hotel, ask for Simon, the concierge. We found... More
1
Vote
Room Tips
"Budget permitting, opt for a Club Room. The extras are well worth it."
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"Ask for a room with a view of the Ringstrasse"
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"the floors with the higher ceilings"
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"solid hotel but be specific about your needs"
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