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The Ritz-Carlton, Vienna

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The Ritz-Carlton, Vienna
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990 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Zug, Zug, Switzerland
Reviewed 1 week ago via mobile

If you're going to spend that kind of money on a hotel, the Ritz is not a bad option, but it's just not quite as nice as the Park Hyatt. Rooms are reasonably spacious, but a little smaller; luxurious, but not quite as much. The Spa is kind of small etc. I also thought it was a bit ridiculous they...

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Thank mvirmond
London, United Kingdom
Reviewed 1 week ago

The Ritz-Carlton meets all the requirements and expectations of a world-class, luxury property: central location in the heart of Vienna within walking distance of main attractions, public transport at your doorstep, exceptional facilities and, most importantly, warm, friendly and helpful staff. From the moment you step through its doors, a wonderful, enveloping scent welcomes you. Check-in was fast and efficient...

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Thank minlondon
Miami Beach, Florida
Reviewed 1 week ago

Just completed a wonderful stay over the New Year's weekend (5 nights, Fri-Wed). Everything was top notch from the moment we arrived until the point where we regrettably had to leave. Whenever we came across any staff, from housekeeping, to front desk, to doormen and concierges, to supervisory personnel, everyone greeted us warmly and asked if there was anything they...

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Thank BethesdaMadMan
Corfu, Greece
Reviewed 1 week ago via mobile

I spent New Year's Eve at the hotel and I was impressed by the customer service and dinner's quality. I felt so comfortable from the moment the doorman opened the door of my car welcoming me, until I left the hotel. Special mention to the entire service staff for their service and the kitchen staff for the mouthwatering menu. Thank...

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Thank ManolisPapadakisGM
Vienna, Austria
Reviewed 1 week ago

Spectacular experience. Ritz delivers in the area of concierge like no other. The Dbar and Dstrikt restaurant are fantastic. We stayed her with our 4 daughters and couldn't have been more pleased from check in to departure.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank laurasuzannew
Reviewed 2 weeks ago

If you are visiting Vienna please consider the Ritz Carlton! You will NOT be disappointed. We had a wonderful experience on our visit in mid December and this was our second stay. The front desk was so helpful on checkin and also with great suggestions for our visit and the use of the spa...the jacuzzi was great after a long...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank genev2017
Cumming, Georgia
Reviewed 2 weeks ago

The staff -the staff - the staff. I was impressed at the attention to detail the staff provided. They accommodated our every need, and as always, the check-in process was first class. We were staying on the club level - so as soon as we checked-in we were taken directly to the club level for a refreshment and to be...

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Thank Frank B
Holmdel, New Jersey
Reviewed 2 weeks ago via mobile

I feel compelled to make sure that good service is acknowledged. They say that a hotel is only as good as its concierge and boy did the Ritz Carlton live up to that. They managed to get me great seats at the State opera for the Christmas day showing of the magic flute just one day before the event. Meanwhile...

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Thank 440isabella
York, Pennsylvania
Reviewed 2 weeks ago

The name Ritz Carlton has always brought to mind impeccable service, comfort and cleanliness. This hotel has unfriendly staff and is dated. There was no recognition of my platinum status with the exception of a card they handed me at check in. Overall poor experience. There are better hotels in Vienna. They will see me in the future before the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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2Thank Kathleen B
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Kathleen B, Thank you for having firstly chosen our hotel and having stayed with us. We are of course all very disappointed to know that you did not enjoy your stay at our hotel and I am of course very disappointed that your experience at my hotel left you so underwhelmed. Furthermore, I do understand that you are used...

Reviewed 2 weeks ago

You know when you walk in the bathroom, and the floor beneath you is heated, that you're staying in one top luxury hotel. The rooms are large and very well equipped. There's a 'walk-in' closet stocked with shoe horns, umbrellas, clothes brushes etc and the bed has to be the most comfortable I've ever experienced. The coffee machine has a...

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Thank Maguire-Rafferty

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton combines the charm of four historical buildings with stylish and modern interior design. The hotel’s Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suits, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city whilst Dstrikt Steakhouse offers the best selection of Austrian meats cooked on a “Josper” charcoal grill directly from farm-to-table. In Melounge Lobby Lounge you enjoy a rich breakfast during the mornings, an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons and a delicious cheese plate from "Poehl am Naschmarkt" together with one of the best wines in the world. ... more   less 

Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: €258 - €432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#13 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#17 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Vienna staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Vienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need it, ask for a room with good wifi access.”
 of 5 bubbles frankbN6011JC, 2 Jan 2017 | Read review
“Best location, quiet rooms”
 of 5 bubbles 881ristos, 30 Dec 2016 | Read review
“Rooms on the club floor and suites are very well-appointed”
 of 5 bubbles 395MariaT, 22 Dec 2016 | Read review
“Have a room at the front if possible”
 of 5 bubbles John_B503778, 19 Dec 2016 | Read review
“All categories are very good”
 of 5 bubbles angelor903, 13 Dec 2016 | Read review
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