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All reviewsgreat locationthe main pedestrian streetopera housecrystal chandeliersfirst floorhigh ceilingsfive star hotelthe heart of the cityclassic hotelhotel restaurantrooms are bigold world charmjunior suitebeautiful cityfour nightsnice breakfastfew minutes walk
It was a big disappointment to discover that the hotel website is misleading and that the establishment is not up to 4-star standard.
Room location was very bad, a long walk along several corridors then up a staircase. We are both seniors but no thought...More
Stayed at the Hotel Ambassador for 3 months in early June. The building is beautiful, the lobby and public spaces are very attractive BUT the rooms are a huge disappointment. It's hard to believe these rooms are in the same building. The furniture is in...More
We stayed at Vienna's Hotel Ambassador for four nights at the beginning of May 2018. It is located in the heart of Vienna, convenient to restaurants, galleries etc. We were given a superb room, large, quiet and very comfortable and we were able to return...More
The Ambassador Hotel in Vienna is luvishly decorated with crystal chandeliers and marble colums antique furnishing and the rooms a very spacious - however it is an old building and even though the facilities have been modernized it is not up to our today's standard...More
Right from the start we received good customer service: we had made a mistake in the dates of our booking, but the hotel manager allowed us to change the reservation to accommodate our stay. All the people on the staff were friendly and helpful. The...More
Response from HotelAmbassadorWien, Manager at Hotel AmbassadorResponded 12 June 2018
Thank you for reviewing your stay at the Ambassador Hotel Vienna and posting such lovely photos.
It is wonderful to read about your experiences and we are delighted that our service, the room and the location could live up to your expectations. Your...More
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The
Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.