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Novotel Suites Wien City Donau

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#124 of 362 Hotels in Vienna
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Novotel Suites Wien City Donau
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1,451 Reviews from our TripAdvisor Community

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Showing 546: English reviews
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West Midlands, United Kingdom
Reviewed 2 days ago NEWvia mobile

Had a good stay. Well located for the underground (2minute walk) giving easy/quick to the centre of Vienna (journey time of 15 minutes or less). Staff friendly, helpful and efficient. Room clean, comfortable and has good facilities. We didn't have breakfasts at the hotel so can't comment on the food (only because we prefer to try different places to eat).

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Helpful?
Thank Sutton1990
Thessaloniki, Greece
HOTEL’S FAVOURITE REVIEW
Reviewed 12 September 2016

The hotel has an easy access and it is close to a park, metro station and Supermarkets. The parking has an extra cost as in most Novotels. The hotel staff was very helpful although the hotel was packed of families with young children !!! Because the breakfast room is small avoid to have breakfast at peak hour. There was a...

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Thank Vasilis A
About Hotel's Favourite Review
h3720, Manager at Novotel Suites Wien City Donau, responded to this review

Dear guests! Thank you for this great review. I hope you visit us again soon. Best regards from Vienna Thomas Fietzke Resident Manager

Bologna, Italy
Reviewed 4 days ago NEW

The hotel is nice and clean. The rooms are comfortable and big enough for 3 people. The hotel is very close to U1 station of U-Bahn: in 10 minutes you're in the centre of the town. We didn't try the buffet breakfast.

Review collected in partnership with Accorhotels.com
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Thank Andrea V
Zurich, Switzerland
Reviewed 6 days ago NEW

The room was big and comfortable. The location of the hotel was very good easily accessible to city center. Staff was helpful and friendly. Nice breakfast service. One thing that was awkward was the concept of serving only one welcome drink even though we were three people.

Review collected in partnership with Accorhotels.com
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Thank 664sayantanb
Hungary, EUROPE
Reviewed 1 week ago

Check-in was fast and friendly, definitely no complaint. Our room was on the 3rd floor, facing the street. (324) Some parts of the room were a bit run down, especially the carpet behind the trash bin etc. The room was spacious, so was the bathroom. Toilet is however on the smaller size. For a 3 bed room we only have...

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Thank bl4ze
London, United Kingdom
Reviewed 2 weeks ago via mobile

Spacious rooms for a family of four, including two young kids, we spent ten nights here and had booked it may months in advance after due research. Very close to metro station and just twenty minutes from all major tourist attractions in vienna. Free WiFi and reasonable bar facility are other attractions especially when you spend most of the time...

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Thank Raghavendra R
Reviewed 2 weeks ago

I traveled from Edinburgh/Scotland to Vienna for 3 days refresh. I chose this hotel because this brand has good reputation in UK but this one was not nice like those in UK. Receptionist is not friendly and also he is rude. Fridge was out of order and they do not have maintenance staff for weekend. Continental breakfast 14 Euro PP....

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Helpful?
Thank amir d
Magdalena G, Guest Relations Manager at Novotel Suites Wien City Donau, responded to this review

Dear guest, Thank you for taking time and writing us about your experiences at the Novotel Suites Wien City Donau. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Lexington, Kentucky
Reviewed 2 weeks ago

This hotel was clean, comfortable, in a great location, and the staff was very helpful. The rooms are a great value for the price, and I would absolutely recommend Novotel Suites to anyone staying in Vienna.

Review collected in partnership with Accorhotels.com
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Thank erina521
Magdalena G, Guest Relations Manager at Novotel Suites Wien City Donau, responded to this review

Dear guest, We very much appreciate your comments concerning your last stay at our Novotel Suites Wien City Donau. Thank you very much for taking time. It is a great pleasure to receive positive feedback. To provide you with an excellent service is our priority and your satisfaction is the best reward for us. Once again thank you very much...

Washington, DC
Reviewed 3 weeks ago

This was a very disappointing stay, as usually I find Novotels to be nice and reliable. First, there was no greeting and it was not even clear where the check-in would be -- it turned out just to be at the bar. Next, I had checked in online, and the reception was unable to find my name and suggested I...

Review collected in partnership with Accorhotels.com
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Thank DC2florida
Magdalena G, Guest Relations Manager at Novotel Suites Wien City Donau, responded to this review

Dear guest, First of al I would like to thank you for taking time and sharing your comments on your last stay in our Novotel Suites Wien City Donau. We are very sorry that our service did not meet your expactiations, please allow me to express my sincere apologies. Further, I would like to ensure that we will train our...

Missouri, USA
Reviewed 4 weeks ago

Great location less than a block from the U-Bahn and within a block of several grocery stores. Inexpensive. Free laundry on the 6th floor. Huge clean rooms. Could not ask for more. The location is almost perfect if you are willing to use Vienna's great subway system. Staff are friendly.

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Thank Knorc
h3720, Guest Relations Manager at Novotel Suites Wien City Donau, responded to this review

Dear guest, First of all I would like to thank you for taking time and sharing your experiences concerning your last stay at our Novotel Wien City. We very much appreciate your comments. It was a great pleasure to read that your central location as well as our service convinced you. Thank you very much for your words of praise....

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Staying in Leopoldstadt

Neighbourhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Suitehotel Wien Messe is 7 minutes from the city centre (approx. 3km) close to the Austria Center and the Vienna Exhibition Hall. 10 minutes from Stephansdom Cathedral, 15 km from Vienna Schwechat airport. 158 inviting modular suites with airconditioning, 30sqm in size. 24 hour services include Boutique Gourmande self service gourmet food counter, gym, business corner with WiFi access and free high speed Internet. Bar, free massage on Thursday evenings, private undercover parking. ... more   less 

Additional Information about Novotel Suites Wien City Donau

Address: Radingerstrasse 2, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: €73 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Suites Wien City Donau 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Hotel Style:
#23 Green Hotel in Vienna
#89 Family Hotel in Vienna
#126 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Wien City Donau staff and other travellers.
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Questions? Get answers from Novotel Suites Wien City Donau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms is not bad for Business men but their price is too much!”
372amird, 8 Apr 2017 | Read review
“Free washing machine and dryer on 6th floor. Free detergent at front desk.”
Knorc, 26 Mar 2017 | Read review
“Ask for a room in the lower floor in case the lifts don't work”
GraciedeGracia, 22 Jan 2017 | Read review
“Higher floor rooms are quiet, not much noise at night at all.”
susannes662, 4 Jan 2017 | Read review
“Big rooms, good connection to city centre”
ilijam179, 27 Dec 2016 | Read review
5 of 5