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28/1/2018 29/1/2018
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    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    011 43 720 884660
    Hotel website
    Lowest prices for your stay
    28/1/2018 29/1/2018
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     5 people are viewing this hotel
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    Traveller (373)
    Room & Suite (117)
    Dining (18)
    • Excellent21%
    • Very good46%
    • Average22%
    • Poor8%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,056)
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    21 - 25 of 367 reviews

    Reviewed 22 August 2017

    This was the 3rd hotel in the Mercure chain that poked and it seems like an hider hotel that has been updated but could use a little work in the guest rooms. The lobby is nice, breakfast buffet generous and staff was very helpful.More

    1  Thank Diane Z
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 25 August 2017

    Dear Diane Z, Thank you for staying with us at Mercure Wien Westbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay...More

    Reviewed 11 August 2017 via mobile

    If they said it's a 3 star hotel I would then say its services are moderately fair... but it is a 4*er. Poor services, single rooms smaller than in London (If you can imagine that). Not all rooms have safety boxes! in this 4* hotel....More

    2  Thank ZPtraveller
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 17 August 2017

    Dear ZPtraveller, I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and...More

    Reviewed 2 August 2017

    The hotel is superbly located for transport links, train, bus, Subway/Ubahn, and Tram/Sbahn. It's right next to Westbahnhof (train station) but a bit difficult to see as it took me about 20 minutes to find. You'll find yourself at the main entrance to Westbahnhof -...More

    Thank Paul M
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 14 August 2017

    Dear Paul M, Thank you very much for your visit and for taking the time to review your stay at Mercure Wien Westbahnhof. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed...More

    Reviewed 10 July 2017

    Make sure you order a room with air conditioning if that matters to you. Not all rooms are created equal. I was with a tour group. We all paid the same amount for our rooms, but only some of us got air conditioning. I had...More

    Thank DeenMerc
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 12 July 2017

    Dear DeenMerc, thank you very much for your review on the stay at our Mercure Wien Westbahnhof. We very much appreciate the high ratings as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start...More

    Reviewed 30 June 2017

    nice hotel, efficient at both check-in and check-out; the room was a little old, but clean, the bathroom very nice. The location is great, just 2 minutes away from the train station and connection to two underground lines, especially going into the centre of town...More

    Thank LittleAlex
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 July 2017

    Dear LittleAlex, thank you very much for your review on your stay at our Mercure Wien Westbahnhof. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my front desk team. Positive feedback...More

    Awards & Recognition
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Price range
    • US$70 - US$130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #107 Luxury Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Accorhotels.com, Expedia, Hotels.com, getaroom.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna
    • Also Known As
    • Mercure Wien Westbahnhof ,
    • Mercure Hotel Vienna
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    Traveller (373)
    Room & Suite (117)
    Dining (18)
    Hotel & Grounds (251)
    Bathroom (37)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    30 May 2017|
    AnswerShow all 5 answers
    Response from MarkHuber | Property representative |
    Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
    Jolie T
    24 January 2017|
    AnswerShow all 4 answers
    Response from MarkHuber | Property representative |
    Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
    Parneet S
    25 August 2016|
    AnswerShow all 4 answers
    Response from EmanSaad1 | Reviewed this property |
    ‫Hello there is only electric kettle‬
    Google Translation
    Room Tips
    "Do not go to level 8 (no direct elevator, need stairs as well)"
    Read review
    "Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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    "Ask for a quiet room facing the yard. The noise from the main road is terrible."
    Read review
    "Ask for Air Conditioning"
    Read review
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