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This was the 3rd hotel in the Mercure chain that poked and it seems like an hider hotel that has been updated but could use a little work in the guest rooms. The lobby is nice, breakfast buffet generous and staff was very helpful.More
1 Thank Diane Z
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 25 August 2017
Dear Diane Z,
Thank you for staying with us at Mercure Wien Westbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest.
We are very pleased that you enjoyed our services and your overall stay...More
If they said it's a 3 star hotel I would then say its services are moderately fair... but it is a 4*er.
Poor services, single rooms smaller than in London (If you can imagine that). Not all rooms have safety boxes! in this 4* hotel....More
2 Thank ZPtraveller
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 17 August 2017
I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and...More
The hotel is superbly located for transport links, train, bus, Subway/Ubahn, and Tram/Sbahn. It's right next to Westbahnhof (train station) but a bit difficult to see as it took me about 20 minutes to find. You'll find yourself at the main entrance to Westbahnhof -...More
Thank Paul M
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 14 August 2017
Dear Paul M,
Thank you very much for your visit and for taking the time to review your stay at Mercure Wien Westbahnhof.
We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed...More
Make sure you order a room with air conditioning if that matters to you. Not all rooms are created equal. I was with a tour group. We all paid the same amount for our rooms, but only some of us got air conditioning. I had...More
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 12 July 2017
thank you very much for your review on the stay at our Mercure Wien Westbahnhof.
We very much appreciate the high ratings as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start...More
nice hotel, efficient at both check-in and check-out; the room was a little old, but clean, the bathroom very nice. The location is great, just 2 minutes away from the train station and connection to two underground lines, especially going into the centre of town...More
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 July 2017
thank you very much for your review on your stay at our Mercure Wien Westbahnhof. Our guests deserve the best and we make every effort to meet your expectations.
I will gladly pass on your review to my front desk team. Positive feedback...More
US$70 - US$130 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#107 Luxury Hotel in Vienna
Number of rooms
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