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Hotel Mercure Wien Westbahnhof

Felberstrasse 4, Vienna 1150, Austria
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hofmobiliendepot (Imperial Furniture Collection)
    0.7 km
  • 4 star hotel
  • Free Wifi
Reviewed 15 May 2015
All about the location
This hotel is extremely well placed and its a stones throw to... more
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905 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Waterford, Ireland
Reviewed 25 May 2015

Spent a night here during Eurovision Week and it is a wonderful choice for its location adjacent to the Wiener Statdhalle and the Westbahnhoff. Room was pretty standard and I think the whole hotel could do with a bit of a makeover to bring it up to expected Mercure standards - but the bed was comfy, the room was good...

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Helpful?
Thank declanjhayes
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear declanjhayes, Thank you for taking the time to tell us about your stay in pour hotel. I am glad to hear that, all in all, you had a pleasant stay with us. Thank you as well for telling us about the things we could improve. We are looking forward to welcome you back one day. With best Regards Christina...

Kuala Lumpur, Malaysia
Reviewed 15 May 2015

This hotel is extremely well placed and its a stones throw to most landmarks and museums. Its typically mercure and met my expectations. The one thing that stood out for me here was the exceptional service by the hotel staff. They turned in to tour guys and provided me great and comprehensive information on the area. Give your staff an...

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Helpful?
1Thank Explorer4444
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Explorer4444, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Waalwijk, The Netherlands
Reviewed 7 May 2015

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank leon_Luiken
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Wigan, United Kingdom
Reviewed 30 April 2015

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank oldfathertime
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Reviewed 18 April 2015 via mobile

I stayed in hotel four times. Every time it was amazing experience. I lived in Vienna for 2 years but still when my friend came to visit I stayed with them. Staff on reception is very welcoming, friendly, professional and ready to help. Rooms are super clean,beds very comfortable and wifi is working excellent. Breakfast is delicious,rich choice,fresh,many different options...

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Helpful?
4Thank HereAndThere1311
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear HereAndThere1311, We very very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback and feel very honored about this nice feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Wellington, New Zealand
Reviewed 15 April 2015

excellent location, small old room, no air con (until summer) so have to open window onto main road to cool overheated room down, first "no smoking" room stank of cigarettes, current room has no latch on bathroom door so unless locked from inside cold air floods in, very few power points, been here one hour and recommend Accor burn building...

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Helpful?
2Thank roobarb99
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear roobarb99, I am very sorry to read your comment about your stay in our hotel before giving us the possibility to listen to your needs and to make our best to meet your expectations. After your first night you have been in contact with our Front Office manager and we had the impression that you were fine with the...

Moscow, Russia
Reviewed 15 April 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Lvparis2015
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Island of Malta, Malta
Reviewed 11 April 2015

Just spent 7nights in this hotel and all I can say is that it is perfect. Staff very helpful, especially Ulrika and Salam at reception. Everyone speaks English ! Breakfast is plentiful and sumptious. Rooms though small, always very clean. Location is excellent ! If I had to visit Vienna again this is the Hotel I would return to. Thanks...

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Helpful?
Thank Caxe08
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Caxe08, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Brno, Czech Republic
Reviewed 10 April 2015

The hotel is located near the concert hall Wiener Stadthalle and the main shopping street Mariahilferstrasse. They offer their own parking garage as a special booking rate for reasonable price. My overall experince from staying in this hotel was very good.

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Helpful?
Thank Robert G
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Robert G, Thank you for your feedback on your stay at the Mercure Wien Westbahnhof. Every day we strive to each guest a most comfortable stay. Thank you for appreciating our efforts. Sincerely Yours Christina Bonertz Deputy General Manager

Reviewed 27 March 2015 via mobile

Internal meeting, two dinners, three lunches, some coffee breaks, average and at same level of other hotels, room Mercury standard, never too good, not so bad, regular in this case. The room had the minimum required, not mine, but, some a little noise, need to select well the location of the room.

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Helpful?
1Thank TiagoAF
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear TiagoAF, Thank you for taking the time to review on your stay at Mercure Wien Westbahnhof. We hope that we may welcome you again. With best regards Christna Bonertz Deputy General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: €55 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#116 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room...”
 of 5 bubbles BambangS, 5 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles GGBIRA, 30 Dec 2016 | Read review
“choose superior room facing the street”
 of 5 bubbles outlaws_2000, 16 Dec 2016 | Read review
“Rooms at the back are quieter”
 of 5 bubbles Pigsfoot, 11 Nov 2016 | Read review
“Any room that faces the street is good. If the lift doesn't work get a ground floor room.”
  • The room was clean and comfortable.
 of 5 bubbles Eddie2891951, 6 Aug 2016 | Read review
5 of 5