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Hotel Mercure Wien Westbahnhof

Felberstrasse 4, Vienna 1150 Austria
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Traveller (520)
Room & Suite (182)
Dining (43)
Payments made by partners impact the order of prices displayed. Room types may vary.


#208 of 393 in Vienna
GreenLeaders GreenPartner
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Breakfast buffet
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken


Full view
100Great for walkers
Grade: 100 out of 100
108Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
1317Reviews18Q+A74Room tips
Traveller rating
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Popular mentions
Romaniaspider wrote a review 17 May
romania34 contributions63 helpful votes
Nice location, very close to public transport, clean rooms and lobby, good value for money, excelent service, don't know about breakfast. Recommend it . Cons: no AC, no fridge, no net on window. Pro: good value for money, after all!
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Sleep Quality
Алеся Л wrote a review Apr 2022
1 contribution
I had a very good experience staying at this hotel. I am from Ukraine and went to Wien for a few days to take a visa. The hotel kindly gave me a discount for my staying here and it was very helpful considering the situation in which every Ukrainian is now. Also, I had some car situation which may cost me 400 euro but the barmen from a hotel named Ismet helped me to solve it even without money. So, there are a lot of kind people working here who are really apathetic. And I want to say - Thank you to all of them! Because it's not just excellent service it's a sincere desire to help. Few words about the hotel. It has a convenient location near public transport stops. In the room, you can find everything you need. It was clean and my windows overlooked the road but it wasn’t noisy. The breakfast was really good. Two kinds of eggs, bakery, vegetables and fruits, cheese, and even vegetable milk for your coffee. Thank you again!
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Date of stay: April 2022
92002 wrote a review Jan 2022
Glasgow, United Kingdom107 contributions67 helpful votes
Have recently paid yet another trip to the Westbahnhof Mercure and can report that it still provides a good quality of hotel in a quiet area. At one time the Westbahnhof was the main station in Vienna, but had been replaced by a new station the Hautbahnhof. So prices tend to be a bit cheaper to reflect the area not being the main station. The hotel is well connected with a bus service to the airport, tram services to most parts of the city and a metro station all within easy reach. My stay was during the continuing Covid pandemic. So much of the hotel was not in use and was being renovated. Evening meals were available in thd bar till 1900. Be aware of the early finish time. Breakfast in the morning was to a good standard with a choice of hot and cold offerings. Rooms are to a good standard with central air conditioning controlled from reception. My visit was during a cool period of weather so was not really needing AC. Heating was reasonable and if you felt the need the was spare blankets in the room. Staff were to a great standard as I found previously on other visits and keen to make the best of service to the fewer guests. All on all a great hotel, with staff and a quiet area.
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Date of stay: January 2022Trip type: Travelled
Response from Benjamin Kuhn, Other at Hotel Mercure Wien Westbahnhof
Responded 29 Jan 2022
Thank you so much for staying with us and for taking the time to review your last visit. It is always our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. We would like to thank you for the stellar review, the positive feedback and the great remarks on the staff! We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, The team of the ibis Munich City
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thesavingmillennial wrote a review Sep 2020
Basingstoke, United Kingdom134 contributions39 helpful votes
Hotel was only a few minutes walk away from the main train station and metro station. We took a bus from the airport which terminated at westbanhof station which meant not having to lug our suitcases far. During our stay we were given a cleaning door tag where we could select to not have fresh sheets / towels changed and in return we could have a drink downstairs at the bar. This was part of an eco initiative which I thought was really good. The hotel room was of a nice size however the bathroom was of a small size but still wasn't bad.
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Date of stay: September 2020Trip type: Travelled
1 Helpful vote
Orland0_11 wrote a review Jan 2020
Haz-Zebbug, Malta162 contributions53 helpful votes
Fantastic hotel to stay in Vienna. Conveniently located near Westbahnof train station through which it connects you to the main sites in Vienna with the Metro, or other parts of Austria by train. Location is safe and with several supermarkets and restaurants close by. The staff is super friendly in particular the gentlemen at the bar and restaurant. The breakfast was nothing fancy but everything was really delicious. Should I ever visit Vienna again in the future I will definitely use this hotel again.
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Date of stay: January 2020
Sleep Quality
2 Helpful votes
Response from JudithBrix, Front Office Manager at Hotel Mercure Wien Westbahnhof
Responded 16 Jan 2020
Dear guest, thank you for your detailed feedback. We are glad you liked our location and your commendation for your team member at the bar will I forward to him. If you come back to Vienna it would be a pleasure for us to welcome you back. Best regards, Judith Brix Rooms Division Manager
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US$73 - US$93 (Based on Average Rates for a Standard Room)
mercure wien westbahnhof, mercure hotel vienna
AustriaVienna RegionViennaFünfhaus
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Frequently Asked Questions about Hotel Mercure Wien Westbahnhof
Which popular attractions are close to Hotel Mercure Wien Westbahnhof?
Nearby attractions include BahnhofCity Wien West (0.2 km), Museum of Contraception and Abortion (0.4 km), and Pub by Charles (0.4 km).
What are some of the property amenities at Hotel Mercure Wien Westbahnhof?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Mercure Wien Westbahnhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mercure Wien Westbahnhof?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Mercure Wien Westbahnhof?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Mercure Wien Westbahnhof?
Conveniently located restaurants include Pulkautaler Wein & Bierhaus, Le Burger, and Zum Wohl - Gasthaus.
Are any cleaning services offered at Hotel Mercure Wien Westbahnhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Mercure Wien Westbahnhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Mercure Wien Westbahnhof offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Mercure Wien Westbahnhof?
Many travellers enjoy visiting Belvedere Museum (3.3 km), Ringstrasse (2.3 km), and Imperial Crypt (2.5 km).
Is Hotel Mercure Wien Westbahnhof accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.