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THe rooms were tiny, smth fell under my bed and it was dirty, very cold and interior lacked everythin a supposedly 4 star hotel would have. Its not even a two star hotel.
Hugely dissapointed. The only positive thing, location.More
1 Thank Linlin22_10
Response from valimatzi, Owner at Hotel RoyalResponded 17 January 2013
Dear Guest Linlin22_10,
thank you for taking the time to share your experience!
We are sorry that you did not enjoy you stay with us.
Unfortunately you did not complain at reception, otherwise we would have arranged a room change, if we had known!
I took my family of 5 to Vienna for Christmas. The previous reviews were accurate. The location, the cleanliness and the breakfast were as expected if not better. We stayed 5 nights..did not spend that much time at the hotel because the location was so...More
3 Thank Roxana V
Response from valimatzi, Owner at Hotel RoyalResponded 2 January 2013
Dear Roxana V,
thank you for your nice words and that you agree with the other feedbacks of our guests!
Vienna is really a nice and traditional city where you can come back any time without much change.
We are looking forward to welcome you...More
We had a planned trip and added this evening to strech the week. The evening in Vienna was great and the hospitality of the Royal Hotel was a big part of the pleasure. The staff was very good and the location was outstanding! I recommend...More
3 Thank GrandPotentate
Response from valimatzi, Owner at Hotel RoyalResponded 28 November 2012
thank you so much for this nice review and for for taking the time to share your impressions with the world.
We are happy that we had the chance to contribute to a nice evening. We are looking very much forward to welcoming...More
Nice stylistic Vienneese hotel. I stayed with my family in a quad room, very clean with amazing deep white sheets on beds. Classically decorated, very confortable. The front desk staff were helpful. Hotelis good located in central Vienne with fast access to main attractions and...More
Response from valimatzi, Owner at Hotel RoyalResponded 22 November 2012
Dear Guest JotaJotaCuritiba,
thank you very much for your feedback on Tripadvisor.
It was a pleasure to host you in our Hotel Royal!
We are glad that we exeeded your expections.
We hope that you return again at one of the Kremslehner Hotels soon again!...More
We stayed six times in two years in this lovely hotel...!!! Its not a luxury 5 star hotel.. its a warm, friendly , great breakfast, great location hotel, just beside St. Stephans place, .
we recommend this hotel to many of our friends and all...More
2 Thank 872george123872
Response from valimatzi, Owner at Hotel RoyalResponded 7 November 2012
thank you so much for your lovley words!
It was very nice to read your comment and that we also satisfied your friends!
As a family run business we are proud of mostly having long-serving employees and we know how important it is...More
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The
Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Response from FamilieKremslehner | Property representative |
Either you try one of our in house restaurants - Firenze or Settimo Cielo - we would go for the Firenze , because it offers traditional Italian food or we could recommend Trattoria Santo Stefano in Dorotheergasse 3 - just 2... More
Either you try one of our in house restaurants - Firenze or Settimo Cielo - we would go for the Firenze , because it offers traditional Italian food or we could recommend Trattoria Santo Stefano in Dorotheergasse 3 - just 2 minutes walk which offers Pizza as well.
Best greetings your Family Kremslehner