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Graben Hotel

732 reviews
#86 of 359 Hotels in Vienna
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Traveller (208)
Room & Suite (141)
Dining (89)
Overview
  • Excellent34%
  • Very good50%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (732)Write a Review
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Show reviews that mention
All reviewsperfect locationsanto stefanoincluding scrambled eggsattached restaurantside streetstephens cathedralbest featurethe heart of the citystay there againfirst floorcentral viennasmall hotelbreakfast staffhotel roomclean roomswithin walking distancequiet at night
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251 - 255 of 381 reviews
Reviewed 30 November 2013 via mobile

I visited in late November and I was terribly cold. I turned on the air condition and it heated the room up by 4.00 am. Ok, I arrived at midnight, but i ve got a room with a max 15-16 degree originally. The room was...More

1  Thank Bankar77
Response from FamilieKremslehner, Owner at Graben HotelResponded 3 December 2013

Dear Guest Bankar 77, we are extremely sorry to hear that you had some problems with the heating in your room during your stay with us. We will talk with our maintenance team about this problem. Thank you for your nice comments about our breakfast...More

Reviewed 27 November 2013

This was the second time I have stayed in this hotel and again it didn't disappoint. The rooms are very spacious, absolutely immaculate and the beds are comfy. The breakfast was very tasty and the staff very friendly and informative. It was my birthday whilst...More

Thank Millybobs2013
Response from FamilieKremslehner, Owner at Graben HotelResponded 3 December 2013

Dear Guest Millybobs 2013, thank you so much for your feedback. We are very happy to read that you booked for the second time and that we could again exceed your expectation! We are very pleased to hear that you enjoyed your stay, especially our...More

Reviewed 9 November 2013

Stayed in this hotel mid October . We choose this hotel after reading all the good reviews here. The location is excellent, easy to get around most of the main attractions. The room is clean and nice and breakfast is excellent. However, when we arrived...More

2  Thank autumnfurano
Response from FamilieKremslehner, Owner at Graben HotelResponded 12 November 2013

Dear Guest, thank you very much for taking the time to inform us about your experience in our Graben Hotel. First of all we would sincerely like to apologize for what happened. We checked with our front office staff and want to inform you that...More

Reviewed 21 October 2013

Location, location, location. The hotel is in an excellent location, just two minutes walk from St Stephens in the heart of the main shopping area, with all the main sites, such as the Hapsburg residence/Spanish riding school & opera all within a few minutes walk...More

Thank Keeponexporing01
Response from FamilieKremslehner, Owner at Graben HotelResponded 7 November 2013

Dear Guest, thank you very much for taking the time to write a detailed review after your stay at Graben Hotel. We are very happy to read, that you enjoyed the stay in our house and that you loved the location! Thank you also for...More

Reviewed 20 October 2013

This was one of the nicest small hotels we stayed in Europe so far. The location was terrific right off of the pedestrian street near St Stephan's Cathedral. The u-Bahn is a few steps away and there's lots of nice restaurants and shops everywhere. Try...More

Thank avram
Response from FamilieKremslehner, Owner at Graben HotelResponded 12 November 2013

Dear Guest Avram, thank your for posting your feedback on TripAdvisor. We are delighted to hear that you loved our small Graben Hotel in the very centre of Vienna, especially our rooms and our delicious breakfast buffet. We hope to welcome you soon again. Best...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Breakfast included
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$109 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$109 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (208)
Room & Suite (141)
Dining (89)
Hotel & Grounds (222)
Bathroom (13)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
WilliaminGrandville
11 April 2017|
AnswerShow all 6 answers
Response from Graham K | Reviewed this property |
From anywhere in Vienna, head for Stephansplatz and the Graben is a couple of minutes walk from the cathedral.
2
Votes
Lucindacharlott... S
21 November 2016|
AnswerShow all 4 answers
Response from FamilieKremslehner | Property representative |
No problem! We have baby cots and kids are very welcome to our Hotel! Best wishes your family Kremslehner
0
Votes
Google Translation
Lucindacharlott... S
21 November 2016|
AnswerShow all 2 answers
Response from Kangerphd | Reviewed this property |
I saw children but none that small. Not sure why not.
0
Votes
Room Tips
"Being on a narrow street, the views are nothing to rave about. Ask for a central room."
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"A room at the back away from the busy outdoor restraint tables below would make a more restful night if you..."
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"We had an end room and it was very quiet. The location was right beside a pedestrian only zone."
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"Do not book a single room"
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