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Graben Hotel

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Traveller (228)
Room & Suite (160)
Dining (89)
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Overview
  • Excellent35%
  • Very good49%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (761)
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Traveller rating
149
178
38
15
18
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149
178
38
15
18
Show reviews that mention
All reviewsperfect locationattached restaurantside streetheart of the citystephens cathedralriding schoolsmall hotelbest featurebreakfast stafffirst floorbit datedhotel roomwithin walking distanceclean roomsbreakfast was includedcharming hotelold city
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241 - 245 of 398 reviews
Reviewed 12 April 2014

Visited Hotel Graben early March on a business trip. The personnel was very friendly and service oriented (quite the opposite of Hotel Regina in the same chain). If you want to stay centrally in Vienna, this is a central as it gets. The restaurant is...More

Thank Anders G
Response from FamilieKremslehner, Owner at Graben HotelResponded 14 April 2014

Dear Guest, thank you very much for posting your feedback on TripAdvisor. We are happy to read, that you appreciated your stay at our Graben Hotel and that we could exceed your expectation. Thank you also for mentioning the good food at our Trattoria Santo...More

Reviewed 6 April 2014

Great Location, great room, Italian Restaurant was great and the breakfasts wonderful. The Staff were always so helpful and friendly and well informed. Walking distance to most of old Vienna. Paying a room service charge for a small bucket of ice was most unusual. Fully...More

Thank Warren W
Response from FamilieKremslehner, Owner at Graben HotelResponded 8 April 2014

Dear Guest, thank your very much for writing a review after your stay in our Graben Hotel. We are delighted to hear, that you enjoyed your stay in our Hotel, especially the very central location, our large breakfast buffet, our Italian Restaurant Trattoria Santo Stefano...More

Reviewed 30 March 2014

I selected the Graben Hotel because of the reviews and I was not disappointed. Traveling with three other females, we had booked 2 rooms. The location was awesome; close to shopping and the subway stations. The rooms were clean and of ample size. However, I...More

1  Thank 29912Chris1953
Response from FamilieKremslehner, Owner at Graben HotelResponded 2 April 2014

Dear Guest, thank you so much for your very nice feedback on TripAdvisor after your stay at our Graben Hotel in Vienna. We are really very delighted to hear, that we could absolutely exceed your expectations, especially with our very central location and moreover with...More

Reviewed 30 March 2014

I was taken to the PIzzeria Trattoria Santo Stefano at the Hotel Graben by a friend who lives in Vienna. We were looking for a traditional Italian-style restaurant and we were not disappointed. We did not have a reservation but were soon shown to a...More

Thank Robert C
Response from FamilieKremslehner, Owner at Graben HotelResponded 2 April 2014

Dear Guest, thank you so much for your nice feedback on TripAdvisor. We are happy to hear, that you loved our Trattoria Santo Stefano in the heart of Vienna with its Italian Menu and our very professional and friendly staff… We would be very happy...More

Reviewed 25 March 2014

Everything was ok but we were moved from the hotel Royal due to overbooking. Fortunatelly hotel Graben was located very close to Royal and the porters carried our bags, However I think that hotel's staff must be careful with overbooking. Not every guest will be...More

1  Thank Mariusz T
Response from FamilieKremslehner, Owner at Graben HotelResponded 1 April 2014

Dear Guest, thank you very much for your nice feedback. We are very sorry that we had to relocate you from our Hotel Royal to our Graben Hotel. The Graben Hotel as well as the Hotel Royal are both in property of the Kremslehner group...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$133 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$133 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (228)
Room & Suite (160)
Dining (89)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
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NC_mQk
17 April 2018|
AnswerShow all 2 answers
Response from 763Kiwi_traveller007 | Reviewed this property |
Hi, Indeed but the fridge is small. It’s a great location for walking around the old city. Regards Paul
1
Vote
WilliaminGrandville
11 April 2017|
AnswerShow all 6 answers
Response from Graham K | Reviewed this property |
From anywhere in Vienna, head for Stephansplatz and the Graben is a couple of minutes walk from the cathedral.
2
Votes
Lucindacharlott... S
21 November 2016|
AnswerShow all 4 answers
Response from FamilieKremslehner | Property representative |
No problem! We have baby cots and kids are very welcome to our Hotel! Best wishes your family Kremslehner
0
Votes
Google Translation
Room Tips
"Find another hotel"
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"Away from the street can be a noisy with the windows open."
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"We asked for a quiet room and got one."
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"I don't think it has any rooms with good views due to it's location."
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