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Graben Hotel

Dorotheergasse 3, Vienna 1010 Austria
Traveller (238)
360
Panoramas (7)
Traveller (238)
360
Panoramas (7)
Dining (97)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Minibar
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
1430Restaurantswithin 0.5 km
612Attractionswithin 0.5 km
Neighbourhood
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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Reviews (791)
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414 results
Traveller rating
152
183
43
16
20
Traveller type
Time of year
LanguageEnglish
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152
183
43
16
20
Show reviews that mention
All reviews perfect location side street the heart of the city stephens cathedral breakfast staff first floor spanish riding school bit dated opera house hotel room hofburg palace breakfast was included within walking distance street noise clean rooms charming hotel old city
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1 - 5 of 414 reviews
Reviewed 3 weeks ago

Wonderful position (on the Graben, few steps from St. Stephen). Quite small but clean and confortable rooms, nice and well furnished private bathroom, excellent breakfast and excellent staff. We had a lovely stay.

Date of stay: October 2018
Thank Federica D
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 2 weeks ago

Dear Federica! Thank you so much for this kind feed back. We are happy that you enjoyed your days in Vienna and especially in our Graben Hotel. Looking forward to your hopefully soon return visit! Your family Kremslehner on behalf of your Graben team

Reviewed 15 October 2018 via mobile

Hotel Graben is conveniently located in the city center making a great starting point for sightseeing. Management decided to turn off the air conditioning system because it was October, however it was hot and keeping the windows open was not an option because of street...More

Date of stay: October 2018
1  Thank vzbc197
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 15 October 2018

Dear guest! We are yorry that you think octobre is a time of year where aircondition is still in use - in Europe we do not use aircondition all year round like e.g. in the U.S. Our hotel is equipped with an A/C system as...More

Reviewed 13 October 2018 via mobile

I was not impressed with this place. The bathroom smelled weird, the rooms were dull and my bed had an oddly small comforter, it was the size of a twin bed and I was in a queen/king bed and I only had one pillow. Over...More

Date of stay: October 2018
Thank sirfrankiecrisp90
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 15 October 2018

Dear Donielle! We are very sorry to hear that you were disappointed after your recent stay at our Graben Hotel. If you misssed anything like a second pillow or blanket, our reception team would have been happy to assist you any time! We are always...More

Reviewed 11 October 2018

The Graben took my reservation for 4 people for 4 nights at a rate of just over €2600. In order to ensure I was very close to the biggest business meeting event in Europe and that we were in close walking distance to all the...More

Date of stay: October 2018
2  Thank 615danielled
Response from FamilieKremslehner, Manager at Graben HotelResponded 25 October 2018

Dear Client, we are extremely sorry to hear that we did not exceed your expectations during your stay with us and want to apologize again for any inconvenience you experienced. With best regards The Kremslehner family

Reviewed 3 October 2018

The hotel is located in Stephensplatz, a short walk from the cathedral. That was a big plus. Our room was small and we had difficulties keeping the room temperature at a good level. We were a little shocked that they charge 1.9 euros for coffee...More

Date of stay: September 2018
Thank UsaTrvlpro
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 4 October 2018

Dear guest! We are very sorry to hear that our team and hotel did not meet your expectations. We are always trying to make everyone feel at home and are very sorry that we did not succeed in your case. We want to point out...More

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Questions & Answers
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Nancy S
8 July 2018|
AnswerShow all 2 answers
Response from raymond b | Reviewed this property |
Sorry I don’t know as we traveled by taxi.
0
Votes
Nancy S
8 July 2018|
AnswerShow all 2 answers
Response from Dan P | Reviewed this property |
The hotel is offering a valet parking service for €35 per day. Someone picks up you car and takes it to parking. The hotel is on a pedestrian only zone, no access with the car.
1
Vote
NC_mQk
17 April 2018|
AnswerShow all 2 answers
Response from MyJetGuru | Reviewed this property |
Hi, Indeed but the fridge is small. It’s a great location for walking around the old city. Regards Paul
1
Vote
Room Tips
"We had a Standard Room facing the street, but with the secondary glazing it was completely quiet."
656rayp
20 Sep 2018
Read review
"Find another hotel"
Sir0k0s
13 Jun 2018
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"Away from the street can be a noisy with the windows open."
seahag59
4 Jun 2018
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"We asked for a quiet room and got one."
mannybits
13 May 2018
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PRICE RANGE
US$113 - US$469 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
graben hotel vienna
LOCATION
AustriaVienna RegionViennaInnere StadtInner City
NUMBER OF ROOMS
52
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