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Graben Hotel

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Traveller (238)
Room & Suite (166)
Dining (97)
Overview
Dorotheergasse 3 1010 Wien, Vienna 1010 Austria See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
4 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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413 results
Traveller rating
152
182
43
16
20
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Time of year
LanguageEnglish
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152
182
43
16
20
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All reviews perfect location side street stephens cathedral the heart of the city riding school breakfast staff first floor bit dated hotel room within walking distance opera house charming hotel old city bed was comfortable hofburg palace yogurt stayed nights
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1 - 5 of 413 reviews
Reviewed 4 weeks ago via mobile

Hotel Graben is conveniently located in the city center making a great starting point for sightseeing. Management decided to turn off the air conditioning system because it was October, however it was hot and keeping the windows open was not an option because of street...More

1  Thank vzbc197
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 4 weeks ago

Dear guest! We are yorry that you think octobre is a time of year where aircondition is still in use - in Europe we do not use aircondition all year round like e.g. in the U.S. Our hotel is equipped with an A/C system as...More

Reviewed 4 weeks ago via mobile

I was not impressed with this place. The bathroom smelled weird, the rooms were dull and my bed had an oddly small comforter, it was the size of a twin bed and I was in a queen/king bed and I only had one pillow. Over...More

Thank Donielle L
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 4 weeks ago

Dear Donielle! We are very sorry to hear that you were disappointed after your recent stay at our Graben Hotel. If you misssed anything like a second pillow or blanket, our reception team would have been happy to assist you any time! We are always...More

Reviewed 5 weeks ago

The Graben took my reservation for 4 people for 4 nights at a rate of just over €2600. In order to ensure I was very close to the biggest business meeting event in Europe and that we were in close walking distance to all the...More

2  Thank 615danielled
Response from FamilieKremslehner, Manager at Graben HotelResponded 3 weeks ago

Dear Client, we are extremely sorry to hear that we did not exceed your expectations during your stay with us and want to apologize again for any inconvenience you experienced. With best regards The Kremslehner family

Reviewed 3 October 2018

The hotel is located in Stephensplatz, a short walk from the cathedral. That was a big plus. Our room was small and we had difficulties keeping the room temperature at a good level. We were a little shocked that they charge 1.9 euros for coffee...More

Thank UsaTrvlpro
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 4 October 2018

Dear guest! We are very sorry to hear that our team and hotel did not meet your expectations. We are always trying to make everyone feel at home and are very sorry that we did not succeed in your case. We want to point out...More

Reviewed 24 September 2018

I was nervous about a hotel so near St. Stephens square but the room (at the back) was incredibly quiet, no problem even for my husband who is a very light sleeper. And the location was fantastic - we could walk anywhere in 15 minutes...More

Thank golds2ne
Response from FamilieKremslehner, Direktion at Graben HotelResponded 25 September 2018

Dear Guest, Thank you very much for your lovely feedback on TripAdvisor. It was a great pleasure to read your comments about our house and we will certainly share as well your compliments about our staff with them. We really hope to welcome you back...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Pool
Beachfront
Free Parking
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
52
Price range
US$118 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Graben Hotel Vienna
Location
Austria > Vienna Region > Vienna > Inner City / Innere Stadt
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Luxury
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
52
Price range
US$118 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Graben Hotel Vienna
Location
Austria > Vienna Region > Vienna > Inner City / Innere Stadt
Photos
Traveller (238)
Room & Suite (166)
Dining (97)
Business Centre & Event Rooms (2)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
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Questions & Answers
Ask a question
Nancy S
8 July 2018|
AnswerShow all 2 answers
Response from raymond b | Reviewed this property |
Sorry I don’t know as we traveled by taxi.
0
Votes
Nancy S
8 July 2018|
AnswerShow all 2 answers
Response from Dan P | Reviewed this property |
The hotel is offering a valet parking service for €35 per day. Someone picks up you car and takes it to parking. The hotel is on a pedestrian only zone, no access with the car.
1
Vote
NC_mQk
17 April 2018|
AnswerShow all 2 answers
Response from MyJetGuru | Reviewed this property |
Hi, Indeed but the fridge is small. It’s a great location for walking around the old city. Regards Paul
1
Vote
Room Tips
"We had a Standard Room facing the street, but with the secondary glazing it was completely quiet."
656rayp
20 Sep 2018
Read review
"Find another hotel"
Sir0k0s
13 Jun 2018
Read review
"Away from the street can be a noisy with the windows open."
seahag59
4 Jun 2018
Read review
"We asked for a quiet room and got one."
mannybits
13 May 2018
Read review
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