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Kaiserin Elisabeth

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Traveller (381)
Room & Suite (419)
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Overview
  • Excellent64%
  • Very good29%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Kaiserin Elisabeth
Offers & Announcements: Package Deal
Offers from Kaiserin Elisabeth
Offers & Announcements: Package Deal
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Reviews (945)
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387
149
20
15
7
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All reviewsperfect locationstephen's cathedralold world charmfront desk stafflovely hotelopera housethe heart of the citythe main shopping streetnice sizeair conditioningbreakfast buffetroom was largeside streetminute walkspent nightsdefinitely stay here againwould highly recommend this hotel
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11 - 15 of 578 reviews
Reviewed 5 April 2018

This is a beautiful hotel that is in a great location. It is in easy walking distance to many of the famous sites and shopping. The breakfast was also very good. The staff was very helpful and friendly. One employee in particular stood out. Kevin...More

Thank sperson54
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 9 April 2018

Dear guest, Thank you very much for your kind review. It will be my pleasure to forward your message to our staff, especially to Kevin. He will certainly be very happy ! We hope to welcome you soon again, and beg to remain with kindest...More

Reviewed 3 April 2018

Large room and ensuite (great shower). Separate seating area. Fridge. Very quiet. Super location, within ten minutes walk to most attractions, beside underground station. Staff were super friendly and helpful. Continental breakfast was decent (staff were very efficient e.g. remembering coffee\tea order). Good free wifi....More

Thank IrishTraveller0
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 9 April 2018

Dear guest ! First of all thank you very much for your kind summary. Our service staff, especially our senior will be more than happy to see your review. Nice that you noticed. she remembered your coffee/tea order :-) Thank you for your input, for...More

Reviewed 25 February 2018

Kaiserin Elisabeth. Excellent location (right on the pedestrian shopping district). Just off the magnificent Saint Stephen's Cathedral and Saint Peter's Church. 5 to 10 mins walking distance from the Opera House and the Hotel Sacher (home of the Sacher Torte). Hotel staff at reception very...More

1  Thank Khurshed A
Reviewed 16 February 2018

When I visited Austria back in June it was done sort of spontaneously (travelling light with out a concrete,organised plan) Therefore my daughter and I ended up moving in and out of different hotels and picking random hotels from Booking.com. Kaiserin Elisabeth got to be...More

3  Thank C9Tiff
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 1 week ago

Dear C9Tiff ! May I take this opportunity, to thank you very much for your excellent description of your experiences. I am very happy that you have taken so much time for your comments. Guest reviews are very important to us because personal impressions can...More

Reviewed 20 January 2018

I paid for my parents to stay here for a weekend away to celebrate their 50th wedding anniversary and arrange with the hotel to organise their transfers from and to the airport. Frustratingly, the hotel forgot leaving my parents to make their own way. Whilst...More

2  Thank Optimistic72
Response from AndreaBernhauser, Leiter Gästebetreuung at Kaiserin ElisabethResponded 23 January 2018

Dear Ladies and Gentlemen, thank you very much for your message through tripadvisor. It is very important for us to get further information, in order to find out more details, what happened. I would like to find out where the problem originated internally. At least...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$166 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Vienna
#24 Romantic Hotel in Vienna
#29 Luxury Hotel in Vienna
#35 Business Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$166 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Vienna
#24 Romantic Hotel in Vienna
#29 Luxury Hotel in Vienna
#35 Business Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (381)
Room & Suite (419)
Dining (58)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
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Kathy M
6 May 2018|
AnswerShow all 4 answers
Response from IrishTraveller0 | Reviewed this property |
Yes mine did
0
Votes
Wendy S
14 September 2017|
AnswerShow all 5 answers
Response from Robert W | Reviewed this property |
if you google 'laundry mat central Vienna' then zoom into the inner city some pop up. One 6 minutes away south from hotel is Putzerei Wäscherei Kaiser, Krugerstraße 9, 1010 Wien, Austria
0
Votes
sam24248
2 February 2017|
AnswerShow all 6 answers
Response from Klindert | Property representative |
Yes we can arrange all your additional service, like theatre-/concert tickets (for the state opera, Volksopera, Musikverein, Spanish Riding School, Vienna Boys Choir and else), city tour arrangements or... More
1
Vote
Google Translation
Room Tips
"very quiet, clean and located in the city center"
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"Excellent location"
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"We could barely hear the construction noise even though it was across the street."
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"Avoid the room 107 or those on the floors above (207, 307 etc) onto service shaft. Room 410 is a decent..."
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