We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Best Western Premier Kaiserhof Wien

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Best Western Premier Kaiserhof Wien
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,557 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Premier Kaiserhof Wien
See the most recent reviews
Showing 1,019: English reviews
Melbourne
Reviewed 7 March 2015

We spent 4 nights at Hotel Kaiserhof on our first visit to Vienna. Everything about the hotel we found to be be charming, quite exceptional really. I would liken this to a larger boutique hotel where the decor is quite exemplary, elegant but not in any way pretentious. Lovely sitting area with fireplace, flowing into a charming bar and then...

 Report
Helpful?
4Thank Jason H
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Jason, we hope your trip home was fine and you returned well. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your kind words and your excellent feedback. We hope that you`ll gonna return to Vienna soon and we would be happy to host you again at...

Reviewed 3 March 2015

The Hotel is very nice one it's got a great atmosphere, very clear and comfortable The standard room are rather big and the bad is comfortable The breakfast is big with great variety few minutes walk from the center of town The crew is very nice and helpull

 Report
Helpful?
3Thank avi3764
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Lausanne, Switzerland
Reviewed 3 March 2015

Would I go back?: yes, even though internet connection was TERRIBLE (and I was travelling on business), everything else was phenomenal so I will give it a second chance Location: south of the opera ring, a 15 walk from Stephans Church Service: Very good and professional. They have TEAM written all over them. Facilites: like a nice luxury hotel (maybe...

 Report
Helpful?
1Thank Alex_Salcedo
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Alex, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. Thank you for your information concerning the WiFi - we will check immediately if there is something wrong and will adapt and correct forthwith. We look foreward to welcoming you back again...

Farnborough, United Kingdom
Reviewed 20 February 2015

A fabulous hotel! As clean and shiny as a new pin! We were made very welcome by the staff and luggage was taken to our room. The rooms were well appointed with a well stocked mini bar, complimentary water and tea and coffee making facilities. The bed linen was crisp and the beds really comfortable. The bathroom was pristine with...

 Report
Helpful?
1Thank julieR2013CP
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Julie, we hope you had a comfortable journey back home. Thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your feedback is important to us and we appreciate your kind words. We hoep to welcome you back again in the KAISERHOF Wien. Kind regards and nice greetings from...

Wakefield, United Kingdom
Reviewed 19 February 2015

No complaints at all. The hotel was immaculate and our rool was excellent having being recently refurbished. Very clean and well serviced each day. The staff were very friendly and helpful and nothing was too much trouble. The breakfast was very good with a fine selection of food to suit all tastes. The location was ideal and within easy walking...

 Report
Helpful?
4Thank OrmerodJA
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Julie, Dear John, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We are pleased that you felt comfortable with us and enjoyed your stay at the KAISERHOF Wien. We hope to welcome you back again in our house in Vienna. Sunny Greetings from Vienna Yours KAISERHOF Team

Wildomar, California
Reviewed 18 February 2015

We only stayed one night, but what a night it was. The hotel is close to city center and public transportation. The service is top notch, as is the breakfast. Modern bathroom but smaller room. No complaints, hotel was great.

 Report
Helpful?
Thank Sunrae619
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Copenhagen, Denmark
Reviewed 18 February 2015

My birthday present from my dear friend was a journey to Wien for 5 days, incl. an opera “l’elisir d’amore” in Wiener Staatsoper. The pleasure was increased by the stay at the fantastic Hotel Kaiserhof, - the building and interior were true to the name of the hotel, here with crystal chandeliers, beautiful carpets and furniture, wide staircases, green luxuriant...

 Report
Helpful?
Thank Ruth A A
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Ruth, thank you so much for taking time to comment your stay at the KAISERHOF Wien. We appreciate your feedback and your compliments. We are pleased that you enjoyed your 5 day stay in Vienna and in our house. We hope to welcome you back again at the KAISERHOF Wien. All the best and greetings from Vienna Yours KAISERHOF...

Prague, Czech Republic
Reviewed 17 February 2015

One of the best hotel experience we had in Europe. Very professional and friendly staff. Super clean hotel right in the centre of Vienna. Very good breakfasts. Absolutely no complains, highly recommended.

 Report
Helpful?
Thank Tarachino
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the KAISERHOF Wien. We are happy about your feedback and hope to welcome you back at the KAISERHOF. Kind regards Yours KAISERHOF Team

Kitzbuhel, Austria
Reviewed 16 February 2015

My stay at the Kaiserhof in Kitzbühl was everything I expected and moore. Close to the cabin, nice staff, good parking space, nice and clean rooms, best breakfast ever, nice wiht an after ski buffet every afternoon, very good food in the restaurant and a nice relax area. indoor pool for the childern and massage if i wanted.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Katarina P
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Katharina, I think that there went something wrong - you commented your stay at the BEST WESTERN PREMIER Kaiserhof Kitzbühel. The staff of our "sister-hotel" in Kitzbühel would appriciate your compliments and your feedback. Kind regards Yours KAISERHOF Wien Team

Bristol, United Kingdom
Reviewed 15 February 2015

Finding myself having to make an unexpected last minute trip to Vienna on a January weekend I booked through an online service because the hotel was in the right location and was offering a good last minute price. I had no great expectations but I can say that I could not fault the facilities or service. OK, being a weekend...

 Report
Helpful?
Thank Chris T
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

1,207 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (542)
Viewed
Dining (57)
Viewed
Room/Suite (113)
Viewed
Bathroom (37)
Viewed
Hotel & Grounds (84)
Viewed
View from Room (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (239)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (579)
Viewed
Admiral Suite (63)
Viewed
Allergen Free Room (47)
Viewed
Amenities (94)
Viewed
Kaiserhof Business Room (45)
Viewed
Kaiserhof Classic Twin Room (44)
Viewed
Kaiserhof Petit Room (53)
Viewed
Kaiserhof Romantic Room (54)
Viewed
Dining (80)
Viewed
Suite (56)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (86)
Viewed
Room/Suite (41)
Viewed
Hotel & Grounds (15)
Viewed
Dining (6)
Viewed
View from Room (2)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Vienna hotels
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 366 in Vienna
1,225 reviews
Mariahilf
Small Luxury Hotel Das Tyrol
Neubau
Hotel Altstadt Vienna
Hotel Altstadt Vienna
#9 of 366 in Vienna
1,840 reviews
Show Prices
Show Prices
Show Prices
Josefstadt
Hotel Rathaus Wein & Design
Serviten Quarter
BEST WESTERN PREMIER Harmonie Vienna
Inner City
The Guesthouse Vienna
The Guesthouse Vienna
#2 of 366 in Vienna
696 reviews
Show Prices
Show Prices
Show Prices

Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: €111 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Agoda and Priceline so you can book your Best Western Premier Kaiserhof Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#5 Spa Hotel in Vienna
#7 Family Hotel in Vienna
#7 Luxury Hotel in Vienna
#13 Business Hotel in Vienna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Best Western Premier Kaiserhof Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a Romance room. Book and pay ahead for great rates.”
 of 5 bubbles macra123, 18 Jan 2017 | Read review
“Rooms on Frankenberggasse quiet”
 of 5 bubbles stebergannika, 11 Jan 2017 | Read review
“The higher floors are lovely - fifth floor had a view looking out on to the rooftops of Vienna - looking out onto the street is better”
 of 5 bubbles giz2017, 9 Jan 2017 | Read review
“Upgrade worth it”
 of 5 bubbles N2943ZYjohnc, 2 Jan 2017 | Read review
“comfortable beds, breakfast is wonderful, staff is fabulous, and cheerful! receptionists are helpful booking restaurants and concerts.”
 of 5 bubbles CWParis22, 28 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay