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Best Western Premier Kaiserhof Wien

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1,629 Reviews from our TripAdvisor Community

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Showing 1,062: English reviews
Isle of Wight, United Kingdom
Reviewed 1 week ago

I checked all available Hotels on TA and this seemed to have no faults - and it didnt! We like really quiet rooms as we live in the country, this was quieter than at home. Good hearty breakfast if required. Everyone spoke English and they were all very helpful.

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Helpful?
Thank happygardener2014
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. All the best wishes from Vienna Yours KAISERHOF Team

kent
Reviewed 1 week ago

Excellent hotel in a quiet side street, so no noise! Clean, efficiently run, ideal for sightseeing, the Opera House was about a 10 minute walk. and about 15 minutes to the busy shopping precinct. Would thoroughly recommend this hotel

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Thank 756ck25
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Evening, thank you so much for taking time to comment your stay at the KAISERHOF Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Maumelle, Arkansas
Reviewed 2 weeks ago via mobile

My only regret was not staying longer to enjoy the actual hotel. The hotel is not far from the U- about a 5 minute walk. The exterior of the hotel is easily overlooked but the inside is so cozy. The breakfast display is great- be sure to make time for a slow relaxing morning meal and enjoy it (my one...

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1Thank Kristi R
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Kristi, thank you so much for taking time to comment your stay at the KAISERHOF Wien. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Palo Alto, California
Reviewed 2 weeks ago

This hotel is located a few blocks or so away from the touristy areas, therefore quiet. It is a little dated, but reasonably clean. It offers many plugs for electronics in the room, but the internet is not free. The wifi is limited so be careful. Rooms are not huge but nicely appointed. The breakfast is incredible with many hot...

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Helpful?
Thank maricar h
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Maricar, thank you for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. Concerning the issue with the Wi-Fi, allow me to say, that we offer free Wi-Fi in the entire hotel. At the check-in you received a free code for your mobile devices. The code is...

Reviewed 3 weeks ago

We really enjoyed our stay here, first of all I want to congratulate their friendly and helpful staff. Also the room was very confortable and the hotel is in a good location close to the train and bus stations and 10 min walk from the main attractions. Lastly, great breakfast!

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Helpful?
Thank Jonathan H
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Jonathan, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again one day in our Hotel. Sunny greetings from Vienna Yours KAISERHOF Team

Melbourne, Australia
Reviewed 3 weeks ago

The hotel is in a good quiet location, not too far from the city centre and within an easy walk of the train (and tram). The staff were welcoming, friendly and helpful, just lovely. The hotel is beautifully maintained, very clean and quiet and our room was very comfortable. The breakfast is amazing - cereals, even pumpkin seed/linseed etc, bircher...

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1Thank 8pairs
Singapore, Singapore
Reviewed 3 weeks ago

Location was good. Its walking distance from train station and attractions. Hotel room was a bit dated. Its a classic hotel room, not modern type. Breakfast was excellent. Lots of variety to choose from.

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Thank dbVee
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF Wien. Sunny greetings Yours KAISERHOF Team

Reviewed 4 weeks ago

We stayed here over the Christmas period and were made to feel very welcome through our entire stay. The staff were very friendly and helpful, as the airline had failed to load our bags, so they kept an eye out for them and delivered them to our room as soon as they arrived. The hotel was nicely decorated for the...

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Helpful?
Thank Louise O
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Louise, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we would be delighted welcoming you back again at the KAISERHOF Wien again. All the best wishes from Vienna Yours KAISERHOF Team

Slough, United Kingdom
Reviewed 4 weeks ago

I stayed here last week-end with a large group. We were going to the 150th anniversary ball. The hotel staff had checked us in and we went in the lounge area for a compliment drink a little talk and then we were given our room key. The rooms were lovely and clean and we were at the back and it...

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Helpful?
Thank Diane B
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Diane, we hope you all had a safe journey back home. Thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we would be delighted welcoming you back again at the KAISERHOF Wien again. All the best wishes from Vienna Yours KAISERHOF Team

Goshen, New York
Reviewed 4 weeks ago via mobile

Great location and classic hotel!!!! Walking distance of one of the main attractions and Museum. The standard room is big, clean and comfortable. The lobby and bar are great!!! They have different sections to seat and either have a drink, read or simply enjoy the beautiful and classic decoration. Breakfast buffet style is outstanding. The staff is professional and very...

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Thank maribelrohr
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning from Vienna, thank you for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back at the KAISERHOF Wien. Kind regards from sunny Vienna Yours KAISERHOF team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: €133 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#4 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Kaiserhof suite ....wonderful and worth every penny.”
 of 5 bubbles vickiemellor, 25 Mar 2017 | Read review
“all rooms seems to be OK”
 of 5 bubbles laurasteponaviciene, 19 Mar 2017 | Read review
“Rooms not facing road are quieter”
 of 5 bubbles happygardener2014, 16 Mar 2017 | Read review
“5th floor was very quiet, especially at the back”
 of 5 bubbles Happyholidays1206, 15 Feb 2017 | Read review
“A wide range of rooms, all quiet and very clean.”
 of 5 bubbles 336doreens, 28 Jan 2017 | Read review
5 of 5