We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Kaiserhof Wien

Save
Share
Frankenberggasse 10, Vienna 1040 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
10 people are viewing this hotel
Expedia.com
US$167
View deal
Booking.com
US$167
View deal
Official Hotel
US$134
View deal
Reserve now, pay at stay
Hotels.comUS$167
TravelocityUS$167
Trip.comUS$185
View all 18 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1022)
Room & Suite (672)
Dining (228)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Kaiserhof Wien
Updated 23/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 387 hotels in Vienna
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme! Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffer from allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Superior, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Free WiFi, public garage nearby. All rooms are equpiped with AC & a minibar. Small Wellness-Area. KAISERHOF Wien a NON-Smoking Hotel.
Read more
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Sauna
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Car hire
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Hair dryer
Safe
Electric kettle
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Charming
Languages Spoken
English, Bosnian, Croatian, German and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
216Restaurantswithin 0.5 km
83Attractionswithin 0.5 km
2714Reviews79Q+A100Room tips
Traveller rating
  • 2,207
  • 433
  • 47
  • 17
  • 10
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
solotravellerCanada wrote a review 18 Sep
Canada552 contributions421 helpful votes
A really delightful hotel, first class in every way and quite inexpensive for its category. Located in a quiet area, no neighborhood noise, easy walking distance to public transport and restaurants. No private parking, but limited street parking is available. I was very happy with this hotel, and recommend it to others.
Read more
Date of stay: September 2021
Value
Rooms
Service
Helpful
Share
Ben Claes wrote a review 13 Sep
3 contributions
(Bath)room was simple, but well equipped and always clean. While I have not made use of most facilities of the hotel, the daily extensive breakfast buffet was spot on. Kaiserhof is to be recommended for its elaborate COVID-safety measures, like the use of compulsory gloves when serv. The staff was also friendly and helpful.
Read more
Date of stay: September 2021
Value
Location
Service
Room Tip: Check the website of the hotel.
See more room tips
Helpful
Share
Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 1 week ago
Dear Ben, we, the entire team of the hotel KAISERHOF Vienna, would very much like to thank you for your stay with us and for taking the time to share your amazing impressions. We are so happy to hear that you have enjoyed our services and would be very lucky if we could welcome you soon again for showing you our full range of facilities. We wish you all the best and remain in the meantime with the kindest regards Hotel KAISERHOF Wien Management & Team
Read more
AnkieTV wrote a review Aug 2021
Berkel-Enschot, The Netherlands3 contributions1 helpful vote
My mom and I had the most perfect stay in this beautiful hotel. You can really see they pay attention to every detail and make sure you get the true Viennese experience. We booked an allergy friendly room, and got one with a bath. Which is great, except that my mom is physically not able to step into a bath. The staff was so good to immediately change us to another allergy room with a walk-in shower and a shower stool. The staff also helped us every day with the wheelchair and helping my mom up and down a few steps. The service they provided was top notch. The breakfast too was everything you wanted and more. I have never seen a more complete choice in breakfast in another hotel. Thank you very much for a wonderful stay!
Read more
Date of stay: August 2021
Location
Cleanliness
Service
Helpful
Share
Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 3 weeks ago
Dear Ankie, we, the entire KAISERHOF-team, would like to very much thank you for your stay at the hotel KAISERHOF Wien and for taking the time to share your wonderful impressions with us. We are over the top happy to receive such kind-hearted words that motivate us again and make us strive for more. It was wonderful having you and your mom and we are blessed that we were able to take part in your viennese experience. We are looking forward to hopefully welcome you soon again in Vienna and remain in the meantime with the kindest regards Hotel KAISERHOF Wien Management & Team
Read more
Erela wrote a review Aug 2021
1 contribution
Good service, friendly staff. Calm and clean. Very good breakfast, quiet, good for couples. Elegant, nice atmosphere, classical music in the background and the interior design makes the elegance environment.
Read more
Date of stay: August 2021Trip type: Travelled with family
Helpful
Share
Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 3 weeks ago
Dear Erela, thank you very much for your stay at the hotel KAISERHOF Wien and for taking the time to share your wonderful impressions with us. We, the entire KAISERHOF-team, are very happy that we were part of your visit in Vienna and are looking forward welcoming you hopefully soon again. In the meantime we remain with the kindest regards Hotel KAISERHOF Wien Management & Team
Read more
Marsha Z wrote a review Aug 2021
1 contribution
We had a lovely 2 day stay at the historic Hotel Kaiserhof in Vienna. Rooms were spacious and comfortable with incredible down comforters on the beds. Staff were professional and gracious. Far enough away from the noisy crowds of the Stephanplatz but close enough to walk to the Vienna Opera House, enjoy a Sacher Torte, stroll the Naschmarkt, and visit the incredible St. Stephan's Cathedral. We will definitely book there again.
Read more
Date of stay: August 2021
Helpful
Share
Response from HOTEL KAISERHOF WIEN Hotel, Inhaber at Hotel Kaiserhof Wien
Responded 4 weeks ago
Dear Marsha, what a blast! Thank you so much for your incredible positive feedback and for your stay with us. We very much appreciated it and hope to welcome you soon again! Best regards Hotel KAISERHOF Wien Management & Team
Read more
Previous
123456
PRICE RANGE
US$146 - US$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier kaiserhof wien hotel vienna, best western hotel vienna, best western vienna, vienna best western
LOCATION
AustriaVienna RegionViennaWieden
NUMBER OF ROOMS
74
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Kaiserhof Wien
Which popular attractions are close to Hotel Kaiserhof Wien?
Nearby attractions include 3D PicArt Museum Vienna (0.4 km), The Vienna Philharmonic (0.4 km), and Antonio Vivaldi 4 Seasons Karlskirche (0.2 km).
What are some of the property amenities at Hotel Kaiserhof Wien?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Kaiserhof Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Kaiserhof Wien?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Kaiserhof Wien?
Yes, parking is available to guests.
What are some restaurants close to Hotel Kaiserhof Wien?
Conveniently located restaurants include Wiener Wiaz Haus, Cafe Mendez, and Swing Kitchen.
Are there opportunities to exercise at Hotel Kaiserhof Wien?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Hotel Kaiserhof Wien have an airport shuttle?
Yes, Hotel Kaiserhof Wien offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Kaiserhof Wien?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Kaiserhof Wien offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.