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Mercure Wien City

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889 Reviews from our TripAdvisor Community

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Showing 378: English reviews
A TripAdvisor Member
2 reviews
Reviewed 31 October 2011

Pretty standard Mecure rooms. Well kept and clean. Access to town was also easy and convenient. Very good value. However, service was a let-down. Checked in just past 8pm and there was only one service staff. She was the only one on duty and had to check guests in, take orders for the bar, answer phone calls, preparing drinks.... and...

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your comments and for your positive words about our rooms and the perfect location of the hotel. Thank you also for the points to update, please be sure that we set immediatly the right steps to optimize the service of our staff. Be sure we are working every day to optimize the quality and to...

Nice, France
Reviewed 31 October 2011

Spent a few nights in this hotel. Good location, not far from the city's centre. Good price, but here are the reasons why I will not come back: - poor signal of wireless, resulting in being disconnected every 5 minutes. Hotel is also providing wired internet access but unfortunately I had no laptop - tv with lot of local channels...

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Thank LC0
Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, first of all thank you for your feedback, we are very happy that you enjoyed the perfect location to the city center and our optimal price-service measure. Thank you also for your structural review concerning the internet as well as for the poor choice of TV channels. Be sure we are working every day to optimize the quality...

Woodford, United Kingdom
Reviewed 28 October 2011

The hotel is an an excellent location - just 5 minutes walk across one of the Danube bridges into the heart of the city centre. As an added bonus, the airport bus stops very near to the hotel, which is wonderfully convenient for your arrival and departure. The room was comfortable, there was a marvellous selection of food for breakfast...

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1Thank Henry T
Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your friendly comments; it's always a big privilege for us to get such motivate words from our guests. Be sure we are working every day to optimize the quality and to define our service. We are looking forward to welcome you again in Vienna, best regards from all your Mercure Wien City team! Bettina Pitzl...

Helsinki, Finland
Reviewed 25 October 2011

We stayed here for three nights in late October. I booked early and received a very good price of 89 €/night. For that price the hotel was excellent. We were very impressed by the staff. They smiled, were polite, offered their help, restaurant recommendations, calling a taxi for us, whatever imaginable. They all also spoke at least three languages. The...

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1Thank Sinppu
Bettina P, Manager at Mercure Wien City, responded to this review

Dear guests, what a big happiness to read your comments about the Mercure Wien City. Thank you for your positive and nice words about our hotel, it's a great pleasure for all the team and really the biggest motivation for the future. We are looking forward to welcome you again in our house and be sure we make everything that...

A TripAdvisor Member
London, United Kingdom
1 review
Reviewed 22 October 2011

Very good location: close to the city's centre and less than 30-miniutes drive distance from airport by car. Minimalistic but quite good and comfortable rooms. Free Internet, rather good breakfasts, very friendly and helpful staff. Actually, very good hotel for a business traveller. Good value for money.

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Bettina P, Manager at Mercure Wien City, responded to this review

Dear guests, thank you so much for your friendly and motivate feedback - we hope you enjoyed your stay in our Mercure Wien City and we are looking forward to welcome you again :-) be sure we are working every day to optimize the quality and to define our service. Enjoy your day, best regards from Vienna, see you soon...

Piraeus, Greece
Reviewed 12 October 2011

I felt like i was my home. Everything was great in Mercury city. The girls in consierge was very helpfull and solve some problems i had. I suggest to everyone to stay in that hotel!!!

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Thank NikosNektarios
Bettina P, Manager at Mercure Wien City, responded to this review

Dear guest, thank you for your review on tripadvisor - it is the greatest glory for a hotel to get a guest statement like yours. I will share it with all the team of the Mercure Wien City because for us it is the most important thing that our guests feel comfort, warmness, amiability and the right atmosphere in our...

Shanghai, China
Reviewed 23 September 2011

Marginal Location - 10 minutes walk to u bahn, town centre. When asked where is nearest store to get some night snacks and drinks, we were told that we had to cross the river bridge - obviously not a good choice for tired traveller. Marginal in room facility - said to have in room wifi but we could detect none...

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Thank Steffi T
Vancouver, Canada
Reviewed 16 September 2011

We stayed 3 nights in Sept 2011 and found the hotel to be efficient, well organized, and clean, just what you need when you will spend all day out in the city. The room was quite tight, only room for 2 people and just barely wider than the bed in one direction, but the built in cabinets and TV unit...

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3Thank schoggigirl
mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Guast, We thank you very much for sharing your opinion on tripadvisor. We are glad to see that you enyojed that stay and you liked our service. We are looking forward to welcoming you again. Best regards, Sonja Holzhauer Resident Manager

A TripAdvisor Member
Umea, Sweden
1 review
Reviewed 11 September 2011

Mercure Wien City is a nice hotel within walking distance to the city center. Me and a group of friends stayed there for one night and we have no complaints at all. It´s not a luxury place but the rooms are clean and have good comfort, we booked in advance and got a good deal for just 60euro/double (without breakfast).

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mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear guest, thank you very much for taking the time to describe your impressions regarding your stay in the Mercure Wien City. We are very pleasant to hear that you rated our quality standards as satisfactory and that you enjoyed staying at our hotel. Best regards from Vienna, Sonja Holzhauer Resident Manager

Richmond, California
Reviewed 10 August 2011

I stayed at this property in July and while the place is rather dated, the staff more than make up for the property's shortcomings. The rooms and hallways look every bit their age but my room was clean and the bed was fairly comfortable. The breakfast was a tad on the expensive side and average but you can use the...

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1Thank JayBeeCA

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Staying in Leopoldstadt

Neighbourhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city centre and take in life on Taborstrasse with its mix of old townhouses, churches, theatres, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Wien City is located in a quiet area only a short walk away from Vienna's bustling center, home to sights such as St. Stephen's Cathedral, Hofburg Palace or Prater park. The Danube Canal, found on the hotel's doorstep, is a gateway to rest and relaxation, be it walking, cycling or simply taking in the sun. Near to the convention center, UNO City and the Austria Center. Rooms were renovated in 2016, and the hotel's own undercover car park is ideal for ensuring a successful stay and arrival. ... more   less 

Additional Information about Mercure Wien City

Address: Hollandstrasse 3 | 1020 Wien, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range: €75 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien City 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna
Hotel Style:
#100 Luxury Hotel in Vienna
#120 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wien City staff and other travellers.
14 questions
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Questions? Get answers from Mercure Wien City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low lv floor, because the elevator is almost look like as for freight elevator. I didnt like taking elevator”
 of 5 bubbles zeki242, 22 Aug 2016 | Read review
“All appeared to be well sealed from external noises.”
 of 5 bubbles 122RobH, 27 Jun 2016 | Read review
“Good location hotel but choose a high floor if you can - That's about all I can say”
 of 5 bubbles seniorsurfer60, 23 Jun 2016 | Read review
“I would ask for a room facing the backyard. Quiet.”
 of 5 bubbles 699MariaS, 21 Jun 2016 | Read review
“Opt for a room at the rear if you want to open a window.”
 of 5 bubbles SandyMaidstone, 23 May 2016 | Read review
5 of 5
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