InterContinental Wien
Johannesgasse 28, Vienna 1030 Austria
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Wien
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#85 of 395 hotels in Vienna
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities.
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Park View
Business
Languages Spoken
English, French, German, Hungarian
Location
Full view
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.5 km
75Attractionswithin 0.5 km
Contact
Johannesgasse 28, Vienna 1030 Austria
Name/address in local language
Getting there
StadtparkVienna U-Bahn1 min
StubentorVienna U-Bahn8 min
Car HireSee all Vienna car hire
2526Reviews50Q+A100Room tips
Reviews
Traveller rating
- 1,186
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- 92
- 46
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Most Recent
When I checked in I asked if there was a suite available for an upgrade with my status.. The shift manager said no, so I checked on the IHG website and there were some available. Then the tune changed, and she said oh there are rooms available, but you need to pay a hefty surcharge for them. I am putting in my review simply because I am upset that I was lied to.
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Date of stay: June 2022
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Reception Manager, Gästeservice/Empfang at InterContinental Wien
Responded 5 days ago
Dear somebeast, I am sorry that you did not have such a great experience at our property. Your feedback as a loyal Platinum Elite Ambassador member is very valuable to us. Please accept my sincere apologies that there apparently was a misunderstanding regarding your room upgrade. Rest assured that we never intend to lie to our guests and I am sure that this was just a matter of unlucky communication from our side. Best regards, Julia Knauder Assistant Front Office Manager
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The hotel is situated in the center of vienna, very good location, you can walk to the main attractions,the room is big and very clean. The bed is very comfortable and the pilltas wellbreakfast is served daily with very large options. I highly recommend this hotel
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Date of stay: June 2022Trip type: Travelled on business
1 Helpful vote
Helpful
Having stayed here a number of times over the past 15 years and having stayed in some of the other well known hotels in Vienna , it was nice to return. The hotel from the outside is not the most attractive but i love the interior in the main reception. It has an bygone era charm about it. The staff at reception and all the staff in general are very welcoming, always smiling and polite. The location of the hotel is perfect , directly opposite to what WE consider to be the nicest inner city parks. The rooms do look a little tired and are in need of a redecorate. If this is a 5 star hotel, surely the in room tea/coffer offering could be improved. 2 tiny UHT milk cartons, very limited tea/coffee selection and not even a biscuit to go with it. That might seem a minor thing to mention and in the great scheme of things i suppose it is , but it is the little things that make all the difference. That said, I fully appreciate the terribly difficult times the leisure industry has had as a whole of the past 2 years ( not to mention, the rest of the world ! ) and it is great to get to be back to a bit of normality and the Intercontinental Vienna are certainly offering that !…
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Date of stay: June 2022
Rooms
Location
Service
Helpful
Response from Reception Manager, Gästeservice/Empfang at InterContinental Wien
Responded 1 week ago
Dear nudepostie, thank you very much for taking the time to write your review. It was my pleasure to read your comments and that you enjoyed your stay. The stadtpark right across the street is really beautiful and it offers areas for everybody from young children to seniors. We have well noted your comments on the tea/coffee station and our decoration in the rooms. We will share this with the relevant departments. Feedback like this is just so important for us to constantly improve the experience we provide. We are looking forward to welcoming you hopefully soon again. Best regards, Julia Knauder Assistant Front Office Manager
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You get all you need or want: the hotel is situated to a lot of the most famous places of Vienna; service is very friendly and excellent if you need help. A wonderful and famous bar will help you in the evening ....
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Date of stay: May 2022
Helpful
Response from Reception Manager, Guest Services / Front Office at InterContinental Wien
Responded 3 weeks ago
Dear Tour04370240541, thank you so much for your 5-star rating and the great feedback. Our great Intermezzo Bar awaits our guests every evening with delicious cocktails and is also a perfect place for a dinner with friends. We hope that you will visit us very soon again. It would be our pleasure to see you! Best regards, Julia Knauder Assistant Front Office Manager
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We have just spent a week at this wonderful hotel.From the outside it looks like an old apartment block but as soon as you walk through the door you are in a palace. All the staff are friendly and helpful. We stayed in a club room,but to be fair the club lounge was understaffed. The room and bathroom were very clean and housekeeping was excellent. The breakfast had everything you could want and the staff were friendly and helpful. The hotel is in an excellent position for walking round the town and opposite the entrance to Statpark. We hope to return to the hotel soon.If we had not parked at the airport at home we would have stayed another week.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Ask for a view of the park.
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Helpful
Response from Reception Manager, Guest Services / Front Office at InterContinental Wien
Responded 4 weeks ago
Dear Anthony W, thank you very much for your wonderful review. It would be our absolute pleasure to host you very soon again. All my colleagues always strive to make our guests stay as comfortable as possible. It is so good to read that you truly enjoyed our courteous and helpful service. Best regards, Julia Knauder Assistant Front Office Manager
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This was our second visit to Vienna and our second stay at the Intercontinental. Such a lovely hotel ! The rooms are clean and comfortable, the staff very friendly and helpful, and the hotel is ideally placed for the city centre. There’s an extensive choice of foods available at breakfast, and the bar snacks are excellent value. I can’t recommend the Intercontinental highly enough, and hope to pay another visit before too long.
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Date of stay: May 2022Trip type: Travelled as a couple
Helpful
Response from Reception Manager, Guest Services / Front Office at InterContinental Wien
Responded 4 weeks ago
Der Jan238, thank you for taking the time to write this review. Our breakfast really is impeccable and our guests should bring enough time to enjoy all the delicious items we offer. We would love to welcome you very soon again. Best regards, Julia Knauder Assistant Front Office Manager
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Ugly façade but get in ; interiore look Nice rooms are a bit out fashioned but the hôtel is close to thé Ring (Dow town) and close to a Nice park. Also breakfast is excellent and the service is very efficient. In summary worth to stay you will appreciate Enjoy!
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Date of stay: May 2022Trip type: Travelled on business
Helpful
Response from Reception Manager, Gästeservice/Empfang at InterContinental Wien
Responded 25 May 2022
Dear "laurentbA1782HG", Thank you for taking the time to tell us about your experience at InterContinental VIENNA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Until then, stay safe & all the best! With kind regards from Vienna, Philipp Gotschy | Guest Relations Manager
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I have been staying at the Intercontinental Vienna for many years, and have seldom encountered such good service in any hotel in the world. The staff really go out of their way to make you feel welcome and like being at home. The location is absolutely ideal, across the street from the beautiful Stadtpark and the metro, you can walk to everything in the city centre from here. The hotel is beautifully maintained and fully worthy of a luxury hotel. It is always a pleasure to stay here!
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Date of stay: May 2022
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Reception Manager, Gästeservice/Empfang at InterContinental Wien
Responded 12 May 2022
Dear "christopher1232018", thank you very much for your nice words! We appreciate that you have taken your time to write us such a great feedback! The whole team is always trying to provide the best service possible and we are very happy that this reflected on your stay. We are already looking forward to welcoming you again! Kind regards, Bettina Qiang Assistant Manager
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I do travel quite a lot but haven't been able to get myself into a discipline of leaving out reviews which would help other travellers. Hoping to change that from now on :-) Intercontinental Vienna has this nice old school charm. There's something about this place which reminds of an elegant charm of the bygone era. Many of the reviewers have listed how the hotel looks old and dated....to be fair that's partly true but it grows it's charm on you....Thanks to it's wonderful staff. Almost everyone that we came across from the time we checked in at 3 AM in the morning to our checkout was good hearted and service was excellent. The staff from the lobby cafe was exceptionally good at her work and so was the guy working at the bar. His energy was insane and he would bring our orders to us speedily always ensuring that what we needed was made available at the soonest. The bed was comfortable and the amenities were well appointed. We were staying for a special occasion and they had kept a cake for us in our room. The only thing that I would wish for is for the breakfast to have a little more options especially if they could have other international options as well since a lot of Non-Europeans also stayed at the property. And I hope they do retain their old school charm after renovation. Thanks Team Intercontinental!!…
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Rooms facing Stadtpark are good
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Helpful
Response from Reception Manager, Gästeservice/Empfang at InterContinental Wien
Responded 12 May 2022
Dear "Nikhil1" thank you very much for your detailed feedback. We are very happy that you have enjoyed the stay in Vienna! Thank you for taking your time to praise our hotel staff and to give us an insight of your visit. We will share your nice words with our colleagues! We are happy that you could spend your special occasion at our hotel and that you were able to collect some unforgettable memories! We are already looking forward to welcoming you again! Greetings from Vienna, Bettina Qiang Assistant Manager
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The position of the Hotel is already a good reason to be there. Centered in the beautiful city of Wien, has all the conforts. A good morning buffet, kind staff and clean, I would recommend it to all the people that want to enjoy the city without even using transportation. 20-25 minutes from the airport this hotel is worthy of its reputation.
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Date of stay: March 2022Trip type: Travelled as a couple
Helpful
Response from Reception Manager, Guest Services / Front Office at InterContinental Wien
Responded 18 Mar 2022
Dear Fiuuu46, thank you very much for your review. It means a lot to us that you took the time to provide us your great feedback. Our location is truly ideal to explore the city and walk to most of the famous attractions. We hope that you will visit us soon again. Best regards, Julia Knauder Assitant Front Office Manager
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PRICE RANGE
US$191 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental wien hotel vienna, intercontinental hotel vienna, intercontinental hotel wien
LOCATION
AustriaVienna RegionViennaLandstraße
NUMBER OF ROOMS
459
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Claim Your Listing Frequently Asked Questions about InterContinental Wien
Which popular attractions are close to InterContinental Wien?
Nearby attractions include Wiener Royal Orchester (0.2 km), Stadtpark (0.4 km), and Kursalon Wien - Sound of Vienna (0.2 km).
What are some of the property amenities at InterContinental Wien?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at InterContinental Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Wien?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Wien?
Conveniently located restaurants include Paul, Apron, and Liebsteinsky.
Are there opportunities to exercise at InterContinental Wien?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does InterContinental Wien have airport transportation?
Yes, InterContinental Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Wien located near the city centre?
Yes, it is 0.9 km away from the centre of Vienna.
Are any cleaning services offered at InterContinental Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.