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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsthe club loungeice rinkihg membercity parklobby bardirectly across the streetmetro stationdeluxe rooman upgradebeautiful citybreakfast buffet isper daythe air conditioningcentral locationopera housestadtparkconcierge
The hotel is dated was one of the first 5 star hotels in Vienna Hotel is ok service is slow and not really friendly looks like the have al too much to do and do not really care. Especially the outside doormen do not help...More
1 Thank centurion66
Response from Sandra_Hoesl, Manager at InterContinental WienResponded 1 week ago
Dear centurion66,
Thank you very much for sharing your feedback with us.
I am sorry to read that you were not fully satisfied with the service you received. Please rest assured that we are constantly striving to make our guests stay special and plesant.
However...More
Yes - this hotel is excellently located. It is however so much more than this. So much thought has gone in to making a traveller's stay comfortable. From the comfort of the bed to the excellent service in the bar. Yes, the décor is a...More
1 Thank Jenny F
Response from Sandra_Hoesl, Guest Relations Manager at InterContinental WienResponded 2 July 2018
Dear Jenny F,
Thank You for taking the time to write such kind words about our Hotel in Vienna. In deed our location is not everything. Our Breakfast buffet is something we are really proud of, beeing contantly adapted to fit the needs of all...More
The InterContinental Wien Hotel is located in the heart of Historic Vienna, footsteps from its parks and other attractions. From the high floors, the views of the city are amazing and unique. The staff of the hotel is very welcoming and friendly. The Club Intercontinental...More
Thank Martin B
Response from Sandra_Hoesl, Manager at InterContinental WienResponded 1 week ago
Dear Martin B,
Reading your review was indeed a pleasure for me and I would like to thank you for sharing it with us.
The location of our hotel is indeed very good. As you have mentioned you can easily walk to most of the...More
Clearly not the most beautiful hotel in the world from outside, which is a rather strange thing in pretty Vienna. But then it is a very good hotel, spatious rooms fitted with all the essentials (including kettle, hairdryer etc) and the price is ok.
Convenient...More
Thank esalagean
Response from Sandra_Hoesl, Manager at InterContinental WienResponded 1 week ago
Dear esalagean,
Thank you very much for your feedback.
As you said, from the outside it might not be an eye-catcher but as soon as you enter the hotel, you are enchanted by the atmosphere and the beautiful chandeliers in the Lobby.
It is very...More
I admit to a little trepidation after reading some of the reviews. I am happy to report that my own experience was excellent.
The location is superb, directly across the street from the Stadtpark and metro to get you where you want to go. But...More
Thank jonchaley
Response from Sandra_Hoesl, Manager at InterContinental WienResponded 2 weeks ago
Dear jonchaley,
Thank you so much for your all around positive feedback. Receiving comments like yours are not only extremely nice to read but also reinsure that we are providing the right service and hotel facilities to our guests.
I am happy to read that...More
Yes, it is walking distance from the Intercontinental Hotel, just about 5 blocks. See where the Golden hall is on the map? To the right of it is a rectangulr park. The hotel is just before that park.
I would say yes on early check-in if you notified them and also since you have IHG status. They were very accommodating to me, I had done the same and there was no issue at all!
