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Mercure Grand Hotel Biedermeier Wien

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Traveller (444)
Room & Suite (171)
Dining (26)
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Overview
  • Excellent36%
  • Very good48%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“privilege room”(22 reviews)
“cobbled alleyway”(14 reviews)
“nice hotel”(34 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,281)
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All reviewsprivilege roomcobbled alleywaynice hotelcity airport trainshort walkthird floorside streetnespresso machineearly checkclose to the hotelreception staffdouble bedstephen's cathedralrooms are smallbreakfast was includedpublic transportmini bar
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181 - 185 of 615 reviews
Reviewed 25 July 2016

Good location. Near the major metro, tram and bus routes. Very different decor, furniture and overall look and feel, not the usual hotel feel. Great bar, good breakfast. Overall a very good experienceMore

Review collected in partnership with Accorhotels.com
Thank Rajat_goyal
Response from Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier WienResponded 23 August 2016

Dear Rajat, we are very happy that you enjoyed your stay in our Mercure Grand Hotel Biedermeier, our piece of jewellery in the heart of the city. It's a pleasure for us that you appreciate our perfect location, not far away from the city center...More

Reviewed 24 July 2016

The Hotel is located both in shopping and business area. well trained stuff,early check in and check out. Excellent breakfast. devoted personnel. well equipped rooms. Park and restaurants are available in the waling distance.More

Thank Firouzeh2014
Response from Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier WienResponded 23 August 2016

Dear Firouzeh, thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback concerning our optimal location, our always friendly and professional staff and our rooms, which are really designed to feel welcome and cozy. It's a pleasure...More

Reviewed 18 July 2016

The best thing about this hotel in my opinion is the great staff it has. I bought something from eBay and they kept it for me until the date of my check-in. One of the items did not arrive in time and they refused to...More

Thank Guilherme .
Response from Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier WienResponded 23 August 2016

Dear Guilherme, We are very proud about your compliments concerning our staff - personality, amiability and professionalism are the most important qualities to make your stay lovely. It is so nice to hear that you feel welcome in your room, we try always to establish...More

Reviewed 7 July 2016

I stayed for just one night after arriving at Wien Mitte on the airport train. The hotel is nicely located for this, though a fair stroll from most of the tourist attractions. The staff spoke good English and were friendly and helpful. The forth floor...More

1  Thank DullDave
Response from Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier WienResponded 18 July 2016

Dear guest, thank you for your comments, we are very proud about your compliments concerning our staff - personality, amiability and professionalism are the most important qualities to make your stay lovely. It's a pleasure for us that you appreciate our perfect location, not far...More

Reviewed 30 June 2016 via mobile

We spent 3 nights here recently and I would not hurry back. The rooms were clean, comfortable but on the small side. The air conditioning struggled when the outside temperature goes up. Meals were of the buffet variety and very average, the trays of food...More

Thank PhantomScot
Response from Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier WienResponded 5 July 2016

Dear guest, thank you for your comments here on tripadvisor, we are very happy and proud about your positive feedback concerning our optimal location and our rooms, which are really designed to feel welcome and cozy. Sorry for your dissatisfaction concerning the offered meals, we...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$101 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Vienna
#66 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
#88 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Spa Hotel in Vienna
#66 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
#88 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (444)
Room & Suite (171)
Dining (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Gayle T
1 April 2018|
Answer
Response from BlackLabel1820 | Reviewed this property |
Hi Gayle The simple answer is "I don't know", because I've never need one. By far the best - if you have suitcases with wheels - is to get off the plane at Schwechat, follow the signs to the "CAT" (City-Airport-Train... More
2
Votes
Janet A
2 March 2018|
AnswerShow all 7 answers
Response from Daniel Y | Reviewed this property |
You need to take public transport system, but you ll be there in around 15 minutes.
0
Votes
Lafybug
5 October 2017|
AnswerShow all 6 answers
Response from rodgs2015 | Reviewed this property |
City Airport Train goes direct to centre of Vienna. Confusingly the station has two names Wien Mitte and Landstrasse. They are the same station! Upon arrival just walk southeasterly down the main street... More
1
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Room Tips
"privilege room"
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"Possibly towards the back of the hotel away from the wienstube where people stand outside to drink and smoke."
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"A room over the alleyway keeps you away from traffic noise."
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"Get a double room or do not book it"
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