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Mercure Grand Hotel Biedermeier Wien

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#92 of 366 Hotels in Vienna
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1 room 2 adults 0 children
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Mercure Grand Hotel Biedermeier Wien
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1,045 Reviews from our TripAdvisor Community

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Showing 513: English reviews
London
Reviewed 31 December 2016 via mobile

Semi centrally located. Not far from airport train station connection and metro station. Not a glamorous neighbourhood, old fashioned looking. Smallish rooms. Basic bathrooms with tiny cramps showers. You'll struggle if a larger person with lots of luggage . Hotel charges through the nose for late check out . Nice buffet breakfast and sauna area. Helpful but stern staff.

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Helpful?
Thank Brandon1968
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Brandon1968, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, greetings from Vienna, Marcel Stöckel Direktionsassistent

Melbourne, Australia
Reviewed 30 December 2016

Rooms were immaculately clean and very comfortable, if a little on the small side. Location was good for walks to the Stadtpark, but a taxi or train ride away from some of the main attractions. Food at the restaurant was very good and the wiener schnitzel was fantastic. The front of house staff spoke English, were efficient and provided assistance...

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Helpful?
Thank Linda G
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Linda G, thank you for your comments here on Tripadvisor. It's a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. We are also very pleased that you enjoyed the Viennese Schnitzel. On the other hand, I would like to thank you for your feedback on...

Essex, United Kingdom
Reviewed 29 December 2016

The room was spotless, staff helpful and food (evening meal) in the restaurant was good. I recommend the rib-eye steak. Breakfast was a tad disorganised but not really a problem. Drinks were expensive, but no more so than other hotels in Vienna. The hotel is centrally located with the city centre shops in easy walking distance. The bed was comfortable,...

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Helpful?
Thank Bobsdog
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bobsdog, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback "The room was spotless, staff helpful and food (evening meal) in the restaurant was good". I will share your comments with our team. Thank you again for sharing your experience, and we hope...

Essex, United Kingdom
Reviewed 22 December 2016

Oddly shaped hotel, running down the side of a through alley. Charming, and a feel of comfortable age yet modern sophistication. Everything good. As a (British) single traveller having just one milk sachet and a rather quirky yet limited mix of tea bags in the room was unhelpful though reception soon remedied that. Breakfast quite ok but not special. Extremely...

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Helpful?
Thank Awayagain2014
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Awayagain, Thank you for your comments and your feedback here on tripadvisor. We are very happy that you mention our grand location next to the city center and our nearness to all places of interests here in Vienna. The Biedermeier time style is topic in our house and gives you an impression of this unique epoch. The hotel is...

Hertfordshire, United Kingdom
Reviewed 20 December 2016

Very good stay. Accommodation and location excellent. However I don't see the point of being asked to book in online in advance of arrival, including names and passport number, and printing off confirmation of having done so only to have to do it all again on arrival at the hotel. Also the replenishment of tea/coffee/milk in room was lax.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adrian W
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mr Adrian W, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards from Vienna, Marcel Stöckel Direktionsassistent

Dublin, Ireland
Reviewed 14 December 2016

Review collected in partnership with Accorhotels.com
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Thank patriciasL3323TJ
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Reviewed 11 December 2016 via mobile

Very nice hotel in a very good neighbourhood close to the center and to the Direct train from the airport . Staff is very friendly and helpful with guidance and tips of what to do around the city. Rooms are very clean and the climate in the room good.

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Thank john_m-traveller
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear john_m-traveller, thank you, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien and we are very happy about your great feedback concerning our optimal location and our rooms. It is so lovely to hear that you feel welcome in your room, we try always to establish our rooms to make them cozy...

Reviewed 11 December 2016 via mobile

Ive been living in this hotel for couple of weeks. Always revist when in town. Yes, it is designed a bit like an old lady apartament, but it has some magic to it. Perfect breakfast, good service, perfect location. The smell of pancakes in the morning is unforgetable ;)

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Helpful?
Thank Kinga J
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Reviewed by Kinga J, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback concerning our breakfast, good service, perfect location and your nice comment "The smell of pancakes in the morning is unforgetable;)" Thank you so much! I will share your comments with...

Bognor Regis, United Kingdom
Reviewed 10 December 2016

A beautiful and typically Austrian style hotel, with high standards and very attentive staff. We stayed in a Privilege King Room which was very spacious, spotlessly clean and very warm and comfortable. Great breakfast! It's about 30 minutes form the airport on the S-Bahn (no need to use the expensive CAT train) and then a five minute walk from Wien...

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Thank Andy P
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Andy P, thank you for your great feedback and your comment "Fantastic hotel and highly recommended". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Prague, Czech Republic
Reviewed 9 December 2016

Generally, the hotel was good, but not perfect. What is perfect is location near to Landstrasser Hauptstrasse just few steps from Wien Mitte station. But my expectation was little bit higher than reality.

Review collected in partnership with Mercure Hotels
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Helpful?
Thank rdrobnak
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear guest, Thank you for your comments - we are very happy that you enjoyed your stay in our Mercure Grand Hotel Biedermeier, our piece of jewellery in the heart of the city. It's a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. We are looking...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: €79 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR and Travelocity so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Romantic Hotel in Vienna
#68 Luxury Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are not famous about good view.”
 of 5 bubbles okary1957, 4 Jan 2017 | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, 10 Dec 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, 8 Dec 2016 | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
5 of 5