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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 17/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Andaz Vienna Am Belvedere
Updated 17/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 395 hotels in Vienna
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
CREATIVITY FROM EVERY ANGLE - THE NEW LIFESTYLE HOTEL IN VIENNA To experience the Andaz concept in Vienna, our hotel is inspired by the spectacular art and architecture of the city, the diverse cuisine, the outstanding quality of life and the irresistible charm. Following Prince Eugene of Savoy, one of the leading developers and art collectors of his time, and the man behind Belvedere Palace, the Andaz Vienna Am Belvedere will showcase contemporary local art and design that will immerse guests in the history of Prince Eugene as well as the City of Vienna.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Valet parking
Paid public parking nearby
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Trendy
Languages Spoken
English, German
Location
Full view
89Good for walkers
Grade: 89 out of 100
29Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
Arsenalstrasse 10, Vienna 1100 Austria
Name/address in local language
Getting there
Südtiroler Platz-HauptbahnhofVienna U-Bahn10 min
KeplerplatzVienna U-Bahn10 min
Car HireSee all Vienna car hire
580Reviews3Q+A18Room tips
Reviews
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- 481
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Most Recent
I read a few of the 1 and 2 star reviews and I can tell you, the people who posted less than great reviews of this hotel were either having a bad day or just entitled. The area is a little industrial but it's two blocks from the Belvedere Palace and 2 blocks from the main Vienna train station. It's convenient. The hotel itself is super sleek and modern, just what you'd expect from an Andaz, but at a much less expensive rate than what we are used to in the USA. I'm a Hyatt "Explorist" member, which is really not that high, and they upgraded us to a top floor room with a decent view. The room itself is incredible. Clean, modern and very functional. They really thought of everything. I read that some people were taken aback by the shared toilet/shower door. Come on people, this is Europe. Quit being so uptight and enjoy the functionality. We've stayed in two other hotels with this design. I think it's it's really cool. I highly recommend this place. It deserves 5 stars.…
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Date of stay: June 2022
Value
Location
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Hotel's Favourite
I have stayed at Andaz Vienna many times previously and have always been impressed with the property, the staff and the rooms. It is a modern place with a warm but up-to-date atmosphere. I checked in this time for a long weekend, expecting another pleasant but uneventful stay, and ended up being at the hotel for thirteen days due to a Coronavirus infection. For the ten days of official quarantine I did not leave my room at all. This might sound like a nightmare experience for many, but not when you are stranded at Andaz Vienna. As a regular guest, they had upgraded me to a beautiful 70qm suite with a park view. The larger room was certainly advantage given how much time I had to spend in it. What really made the quarantine stay bearable, and often pleasant, was the response of the staff. They had an entire system in place so that I stayed as comfortable as possible while being isolated. They responded to every request of mine cheerfully and efficiently, from providing cleaning supplies, grocery deliveries, fresh towels and amenities, to helping me get tested so that I could eventually come home. Everything was done contactless to protect others and so that I did not feel I was putting anyone at risk. Whenever I called for something, the first question was not "may I help you," but "how are you feeling?" Little things like this make a big difference. When I finally checked out, it was as if the staff considered me a family member who had come to stay and was now leaving. The funcionality, decor, appointments, lighting and fixtures of my suite were all functional and elegant, and the quality of the room service food excellent. Andaz Vienna is also extremely convenient to the main train station, public transport and is a stone's through from Belvedere Palace and its beautiful garden. There is a reason I have made this my go-to hotel in Vienna for several years, and their above-and-beyond performance for this unusual stay reconfirms why.…
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2022
Value
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Helpful
Response from Andaz Vienna, Other at Andaz Vienna Am Belvedere
Responded 19 Feb 2022
Dear znitud, I hope you continue to recover very well. My team kept me informed about you all the time and I am very happy that everything went well and that despite the situation you had a pleasant stay with us and felt at home. We are passionate hosts, I am pleased to read that we are on the right track! Reviews like yours make us particularly proud. I very much hope that you will come back soon and wish you all the best and good health! Sincerely, Michel Wittwer General Manager
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Perfect hotel - except for location. The hotel needs to invest in a shuttle bus service to central Vienna each 30 mins or each hour. Not the best tourist( especially first timer to Vienna) hotel to stay at.
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Date of stay: June 2022
Value
Service
Sleep Quality
Helpful
Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 1 week ago
Dear Flying_Kangaroo1, thank you very much for your great review. I am glad that you have enjoyed your stay at Andaz Vienna am Belvedere. Our hotel is located next to the amazing Belvedere Palace and is also very well connected with the public transport and we are always happy to assist with directions. I hope to welcome you here soon again! Best regards, Michel Wittwer General Manager
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Very professional and friendly staff, amazing breakfast buffet, large and very comfortable rooms, with a very nice atmosphere. Excellent hotel, good value for money in this category. Situated near the main station with very easy access to the public transport system. Walking distance from Belvedere park.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022Trip type: Travelled on business
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Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 1 week ago
Dear Freedom5, I am always happy to read such a great review. Thank you very much for your kind words! It is great to read that you have had a great stay with us and enjoyed the wonderful Belvedere park! I hope to welcome you here soon again. Best regards, Michel Wittwer General Manager
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I recently stayed at this hotel for a conference. From the moment of check in at 8am to my departure it was a wonderful experience. The hotel is beautifully presented, the rooms are spectacular, the food was superb and the staff could not have been more helpful. I will definitely be back for a pleasure trip.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022Trip type: Travelled on business
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Location
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Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 2 weeks ago
Dear 145MandyD, thank you so much for your kind words and a five star rating! I will be very happy to welcome you here again! Best regards, Michel Wittwer General Manager
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I went to Andaz Am Belvedere for the very first time and I can definitely recommend this place to everyone! Great location, delicious food and friendly staff especially Tomas from Slovakia and restaurant staff!
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 2 weeks ago
Dear Kasia P, thank you for taking the time to write such a nice review. It is great to read you have enjoyed your time at Andaz Vienna Am Belvedere and I hope to welcome you here again soon! Best regards, Michel Wittwer General Manager
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I used the standard service, without any additional services. The room was prepared earlier than the check-in start which was very nice. Everyone was nice and helpful. Encouraged to have a snack before departure, around 4 p.m. It was a real surprise.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022Trip type: Travelled on business
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Location
Cleanliness
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Helpful
Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 2 weeks ago
Dear wilinskamaria, thank you vey much for this great 5* review. I am happy to read that you have had a wonderful time with us and hope to welcome you here soon again! Best regards, Michel Wittwer General Manager
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We had a pleasant experience and spent a short break in the Andaz Vienna Hotel celebrating our second anniversary. Our King Size room with a Belvedere view was a delightful surprise. Everyone from the front-of-house desk team, breakfast service and Aurora roof bar experience was mind-blowing. Thank you for organising a delicious chocolate cake as a surprise to celebrate our anniversary with a handwritten personal message very thoughtful. Tomas, you are so professional with the breakfast service; it makes us want to get up early! Big thanks to Ben for our time in the roof bar Aurora, when there was a hectic period as unexpected weather conditions became unavailable to have a quick drink. Ben stepped in, and his excellent customer service skills made our stay even more adorable. Thank you again, all Andaz employees who make our stay memorable. We will be back soon!…
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 2 weeks ago
Dear FellowTraveler168815, thank you for taking the time to share such a great feedback that I will gladly forward to the mentioned team members! I am very happy to read that you have enjoyed your anniversary weekend at Andaz Vienna Am Belvedere. I hope to welcome you back soon again! Best regards, Michel Wittwer General Manager
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Helpful staff from the moment I arrived (early) and storing bags was no issue..short walk to Belvedere Castle slightly longer to war museum. Had no shortage of access to either a taxi or an Uber. It’s not right in the centre of town - which obviously has its pros and cons, however accessibility to get to a show or out of town centre in a hurry was easy at any point on the Ringstrasse. Breakfast staff were excellent and attentive - never skipped a beat. Ready to assist.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Location
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Helpful
Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 3 weeks ago
Dear H9987XFrichard, thank you very much for your wonderful review. It is great that you had a nice stay with us and enjoyed Vienna to the fullest. I hope to welcome you back here soon again! Best regards, Michel Wittwer General Manager
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I was charged 100 euro as a deposit on my prepaid card which now i will never get back because it’s not possible to reverse transactions on a prepaid card. In addition, i wasn’t told about the special rate for parkings due to being a guest and i had top pay the full amount of 40 euro a day which is a rip off!!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Travelled as a couple
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Location
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Helpful
Response from Andaz Vienna, Owner at Andaz Vienna Am Belvedere
Responded 3 weeks ago
Dear alshebli2022, thank you very much for choosing Andaz Vienna Am Belvedere for your stay. Please rest assured that my team has already released the blocked amount on your prepaid credit card, but it might take up to 14 days until you will see it on your account. In regards of the parking, I would like to inform you that there is no special day price for the hotel guests. I hope to welcome you here soon again! Best regards, Michel Wittwer General Manager
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PRICE RANGE
US$171 - US$237 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaSonnwendviertel / Favoriten / Favoriten District
NUMBER OF ROOMS
303
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Claim Your Listing Frequently Asked Questions about Andaz Vienna Am Belvedere
Which popular attractions are close to Andaz Vienna Am Belvedere?
Nearby attractions include Heeresgeschichtliches Museum (0.4 km), Alpengarten (0.4 km), and Belvederegarten (0.5 km).
What are some of the property amenities at Andaz Vienna Am Belvedere?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Andaz Vienna Am Belvedere?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Andaz Vienna Am Belvedere?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Andaz Vienna Am Belvedere?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Andaz Vienna Am Belvedere?
Conveniently located restaurants include IKI, Eugen21, and Klein Steiermark.
Are there opportunities to exercise at Andaz Vienna Am Belvedere?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Andaz Vienna Am Belvedere have airport transportation?
Yes, Andaz Vienna Am Belvedere offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Andaz Vienna Am Belvedere?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Andaz Vienna Am Belvedere?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Andaz Vienna Am Belvedere offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.