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Hotel Neue Post

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1 room 2 adults 0 children
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Hotel Neue Post
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159 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Zurich, Switzerland
Reviewed 1 week ago

I didn't read existing reviews before booking. I just took the discounted price and saw that they were in a good location, had a parking place, and had a 25 sq m room. Indeed, the room was spacious, twin beds were comfortable, and WiFi was working. All in all, just ok. But the room is already aged and the bathtub...

Thank thesupr
Reviewed 15 March 2017 via mobile

Like the title says 🤤🤤 I booked a room with a big bed for me and my girl friend,and i become a room with two separate beds,a dirty bathroom without toilet paper, shampoo, towels so unbelievable. The breakfast was too poor and one type of bread. The staff was not kind and helpful and on the and they didn't ask...

Thank Ivan I
Seattle, Washington
Reviewed 13 March 2017

This is not a 4 star property, 2.5 to 3 stars is more accurate. The hotel is old, rooms are dated and can use some renovations to bring everything up to date. However, if you compare it to other hotels in the area, this a moderate value for price. Overall, I had an Ok stay.

Thank Harneet S
Nieuw Amsterdam, The Netherlands
Reviewed 24 February 2017 via mobile

We booked the superior double room thinking that we would be more comfortable especially with the bed. It turns out that superior for them means two single beds next to each other that couldn't even be joined because each bed had wheels and they would split immediately. Apparently superior is just a corner room (no particular view outside the windows)....

Thank Penny F
Reviewed 14 January 2017 via mobile

Nice comfortable hotel for small family. Good free wifi. Good breakfast choice. Very quiet rooms. Big bathroom. Ski and storage rooms available. Location near all shopping centers, cafe, walking streets. Good feedback personal and service.

Thank GBlack101
Canton of Zurich, Switzerland
Reviewed 26 December 2016

When everywhere else is closed during the entire Christmas period, the lovely receptionist served us drinks from the bar. We really appreciated that, because, as visitors to Innsbruck at Christmas, we were very frustrated, that nearly everywhere was closed on 24, 25, 26 December.

Thank Nanny M
Reviewed 13 August 2016 via mobile

Arrived at noon, room wasn't ready, very understandable. We wandered town and came back around 3 to find out the room is still not ready. It took them until 4 to have my room ready. Beds aren't the greatest, but ok. The room is very clean and had a great view of the mountains and city. The staff seemed helpful,...

1Thank James S
Stockholm, Stockholms Län, Sweden
Reviewed 12 July 2016 via mobile

The hotel offers free wifi however our first room had no access. We were offered another room which was much nicer and had wifi access. Staff was helpful. The room was very classically designed. Chandelier and other details on the rooms. Disappointments were missing air condition in the room. Also the breakfast was good but constantly ran out of stuff....

Thank Kristina V
Reviewed 15 May 2016 via mobile

The hotel is located very close to the city center and you can reach almost every landmarks within a 10 to 15 minutes walk. The service was good and people in the reception were also helpful. The parking lot is two blocks away, so it is not that convenient.

Thank Vagner L
Woudenberg, The Netherlands
Reviewed 13 May 2016 via mobile

A lovely and very charismatic hotel, very big rooms and clean. Great service from the start. Parking close to the hotel. Haven't slept yet, but all ready positive about this hotel. Also the communication has been good planning this trip. Up for a great stay!

1Thank charlotte v

75 photos of this hotel

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Hotel & Grounds (9)
Bathroom (1)
Dining (2)
Other (14)

Management photos: Courtesy of the property manager

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Hotel & Grounds (11)
Room/Suite (14)
Dining (5)
Bathroom (1)
Other (11)


  • Breakfast included
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel Neue Post

Address: Maximilianstrasse 15, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: €96 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Neue Post 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#27 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Neue Post staff and other travellers.
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Questions? Get answers from Hotel Neue Post staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although we were on a busy corner, did not notice much noise”
U6284GHjaneb, 29 Jun 2015 | Read review
“I think all rooms are OK.”
ipm001, 28 Jun 2015 | Read review
“Ask for a corner room with a balcony.”
PMH114, 2 Jan 2015 | Read review
“Book early”
535jacquis, 16 Sep 2014 | Read review
“If travelling solo, make sure you ask for a standard double room used as a single room. Otherwise take your magic wand in order to make it bigger.”
AQ514, 25 May 2013 | Read review
5 of 5