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Ramada is an contemporary hotel with clean and modern rooms. The location is a bit off from the city center or the old town. From the railwaystation its a 15 minute walk to the hotel. The ski bus is free of charge and starts from the hotels front yard. I would recommend the Axamer-Lizum ski resort! Ramada also has a sauna in the top floor. Only negative was that the reception couldnt be reached via phone... Would visit again!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are staying here now. Everything is good. But our room has not been cleaned for 2!!! Days already, I have just asked a receptionist, what is happening. He told me that in the hotel they clean the room only once a week!!!! We are in shock. We have never had such experience either in Austria or somewhere else. And about wi-fi. It is fast, but it is always disappearing. If you do not use it even a minute you need to renew it with passwords and so on. По-русски для всех их России: комнату не убирали 2 дня и рецепционист ответил, что уборка раз в неделю. 777 евро за 6 ночей - это не так уж безумно мало, чтобы комнату не убирали. Разочарованы.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is out of the old town and next to the football and ice hockey stadia. To get to the old town is very easy with a bus very near to the hotel. The staff were very helpful and knowledgeable The room was clean and well appointed for the price Breakfast was good with a diverse selection and good a availability With the Innsbruck card bus travel is included, the bus route by the hotel has a direct route to Hungerburg as well as the hop on hop off bus
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for 2 days. Price / quality is good. Rooms are clean and quite. Service of the staff is friendly and good. The bistro food is simple, not so much choice. Breakfast is basic but good. We used it for sleeping and to discover the city of Inssbruck. If we will visit Inssbruck again we will chose this hotel again. Good parking facilities is available
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel has a touch and feel of a self-service and do-It-yourself-don’t-bother-us place with a modern touch. Upon booking, asked for high floor room, got 4th floor out of 11. Upon booking, asked for end of corridor and far from elevator, got next to elevator. Upon booking, asked for double room with big bed, got single room. Mattress was worn out to the left so ended up all night rolling back to the left side. I wish some would read the requests upon booking. Overall ok for one night but could ruin a holiday trip...
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No management here! Firstly, asked the check in clerk if there were any restaurant s nearby. She had no idea? Secondly, my wife called from the room to ask for a pillow, was advised no staff available and she could collect from reception. We decided to eat at the hotel restaurant, waitress got the order wrong, food average - and then, our 3 children aged 9, 6 and 4 wait more than 30 minutes for ice cream and it's a no show! Staff then make excuses about having no management, only 1 chef for a 40-50 seat restaurant, and proceed to argue with me. Hilarious! Giving Ramada Hotels a bad name!
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice room with a good desk. I was working remotely and working from such beautiful views really helped. Their restaurant has only a few items but they are quite good. However, the staff let you get food delivered to your room which was very helpful. Unfortunately there aren't too many other food options close by - there is a Chinese buffet(fairly good), a cafe (quite good) and a greasy burger place (it was packed but not very good in my opinion). The best thing about this hotel is the quality of accommodation and the views. It definitely caters for business travellers also as the wifi was very good (unsecured though): 90mbps down, 5mbps down, 56ms ping The only issue is the distance from the main town. It's a bit far from main attractions (20-25 mins walk) which…
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 4 nights. Caught a bus from HBF to stop not far from Tivoli/Stadium/Olympic next to hotel. Bit daunting at first but got to understand the bus system and it was quite easy to get around. We bought the Innsbruck card which allowed us to travel for 3 days using this pass. The hotel is quite good. Bus tourists also use this hotel to transit but they have breakfast in a different area on the 11th floor. Staff were very helpful in advising us hat to see and where to go. Enjoyable stay.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great Place and location close to downtown close to the Olympic icehockey ring .Great service at the hotel bar go to the Greek waiter he is by far the best great breakfast but poor ac needs better AC for the room
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Review collected in partnership with this hotel
Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ramada I, Sales & Marketing at Tivoli Hotel Innsbruck
Responded 22 Aug 2019
Dear guest, We want to thank you very much for your great rating and the nice comment. We are grateful to hear that you were happy with our services and it sounds as if you had a pleasant stay. We are sorry to hear that our cooling system in the room was not to your satisfaction. Please be assure that we will take care of your feedback and discuss this issure in our next meeting. Share your experience also with your friends and family and recommend the Hotel Ramada Innsbruck Tivoli. We are looking forward to welcoming you again soon! Best regards, Hotel Ramada Innsbruck Tivoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we were a big group from Romania for 3 nights, half board in the hotel. At arrival, in the bathrooms there were no shower gel or shampoo, but 1 small soap for two persons. When we asked at the front desk the answer was ~finished~. When? maybe there will be tomorrow. In the morning we had breakfast in a dingy part of the rooftop restaurant away from where the other guests were being served. As tour lider, I asked why, they said you pay less. By mistyake some of our group members ate there at the ~normal~ part, as they say, completely different breakfast buffet. Our seemed lef overs. I asked about tomatoes, because in the ball there were some cucamber slices and two small tomatoe left over. I asked for tomatoe, the youn g girl at service said ~finished~. At 7:10 in the morning?…
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ramada I, Sales & Marketing at Tivoli Hotel Innsbruck
Responded 14 Aug 2019
Dear Marieta Oradea We want to thank you for taking the time to describe the impressions regarding your stay at our Hotel Ramada Innsbruck Tivoli. Please be assured that we take complaints of our clients very serious, since we intend to improve our services steadily. We are really sorry to hear that you did not enjoy the stay in our hotel Ramada as you should have. It is absolutely right, that there has been a lot of problems, which should not appear and which we already tried to solve during your stay. So we hope that the breakfast buffet and service was besides the first day to your satisfaction. Also in regard to the soap we want to apologize that there was no shower gel available but at the day of your arrival we were replacing all our care products and soaps in our guest rooms. Thus, we have already informed our head of department in regard to your experiences with our employees. We educate all our employees on a regularly base in order to ensure that our guests feel welcome and can enjoy our customer oriented and professional service which is very important to us. Therefore, we want to once more apologize for any inconveniences and already discussed your issues in our meeting to make sure that we steadily improve our service qualities. We still hope to welcome you again soon to convince you from our customer oriented service and standards Kind regards, Hotel Ramada Innsbruck Tivoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
€104 - €145 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsTirolInnsbruck
NUMBER OF ROOMS
159
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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