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Grand Hotel Europa

988 reviews
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Traveller (272)
Room & Suite (257)
Dining (61)
Overview
  • Excellent49%
  • Very good30%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“train station”(135 reviews)
“five star hotel”(19 reviews)
“old town”(81 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
5.0 Star Hotel
All hotel details
Offers from Grand Hotel Europa
Special Rate: €60 (EUR)
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (988)Write a Review
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284
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Show reviews that mention
All reviewstrain stationfive star hotelold townhotel restaurantlovely roomvery nice hotelfront desk staffmain stationthe heart of the cityconvenient locationvisiting innsbruckbreakfast was excellentbreakfast roomgolden roofromanaustriachristmas
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11 - 15 of 556 reviews
Reviewed 8 October 2017

We flew into Zurich (better price on business class airfare). Then took the train to Innsbruck. This hotel is very easy to find across from the station. Rooms are okay. Ask for one nearer to elevator as there are steps to lug your suitcases up...More

Thank ChipInFLL
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 10 October 2017

Dear Guest, thank you very much for choosing our hotel for your visit in Innsbruck and also your time to share your experience. We are happy to read, that your stay was to your satisfaction and our location was convenient for you. Enjoy the rest...More

Reviewed 7 October 2017

Location was perfect for us, since we arrived by train from Salzburg, and this hotel is right across the street from the train station. Excellent amenities compared to many Austrian hotels. Maybe I take things like a robe and slippers, a toothbrush, a coffee pot,...More

Thank barry m
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 10 October 2017

Dear Barry, thank you very much for staying with us and taking your time to share your experience here on TripAdvisor. It is a pleasure to read your fantastic Review and we are happy to read, that our Location was convenient for you and that...More

Reviewed 25 September 2017 via mobile

The Grand Hotel Europa was a well appointed hotel with friendly staff. It was located conveniently opposite the train station. You could also pick up the Swarovski bus from the station. Easy walking distance for old town and all areas of Innsbruck. Hotel I would...More

Thank Richard G
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 29 September 2017

Dear Richard, thank you very much for your feedback concerning your stay with us. We are glad to hear, that you had a wonderful time in our hotel. Also we want to thank you for your positive review concerning our staff and our location. We...More

Reviewed 17 September 2017 via mobile

My first impression of hotel was good. Modern and nice lobby. Nice people to welcome. The bed was comfortable. Only thing is my room had carpet stains, water stains on shower floor and the room looked good but old and used. You can hear everything...More

1  Thank Crislaguera
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 20 September 2017

Dear Crislaguera, thank you so much for your stay at the Grand Hotel Europa and taking you time to give us a comment on Tripadvisor. We are very happy that you like the nice and warm welcome form your front desk. Glad to hear that...More

Reviewed 8 September 2017

Ours was a 4-night stay in a superior double room (king bed) of approximately 29sqs with mountain views, breakfast and wifi included. Our room was spacious and comfortable and we were very impressed that there were 2 desk chairs, with ample room for both of...More

Thank TravelTed2014
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 10 September 2017

Dear Guest, thank you very much for your feedback concerning your stay with us. We are glad to hear, that you had a wonderful time in our hotel. Also we want to thank you for your positive aspects concerning our staff, location and our guest...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$134 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#12 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#12 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (272)
Room & Suite (257)
Dining (61)
Pool & Beach (1)
Hotel & Grounds (253)
Bathroom (20)
Business Centre & Event Rooms (2)
Questions & Answers
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iamapizza
20 May 2017|
AnswerShow all 2 answers
Response from mike c | Reviewed this property |
Don't know about AC having been there in march and I'm pretty sure it won't be an issue in October either.
0
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SameerBombay_India
25 April 2017|
AnswerShow all 3 answers
Response from mike c | Reviewed this property |
It's near a strip club but my wife and I walked past on the same side of the road and no one even looked in our direction, it felt safe to us as long as normal precautions that you would take in any city are employed.
1
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Room Tips
"Check if it is clean!"
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"Choose another hotel"
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"Room choice doesn't matter, this is city centre with all that implies."
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"Try for close to elevator."
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