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ARCOTEL Castellani

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ARCOTEL Castellani
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427 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEW

Came here with a tour group. Clean and Tidy Rooms, Great Breakfast selection. It has a good view from the lift Lobby towards the Bavarian Alps. A funny incident where I thought the Blue or Brie cheese on the cheese platter is a cheese cake, got lectured by one of the staff but It was alright haha :) The garden...

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Helpful?
Thank YapJunGuan
Reviewed 2 weeks ago via mobile

Go to the reataurant at 8pm for food after 9 hours sightseeing just to be told the restaurant is closed. Not notice given and all that was on offer was a sandwich. Very poor show and no explanation or appologies given for the inconveniance

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Helpful?
Thank shabbin11
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on your recent stay with us. We already talked about it at your check out. Thank you for staying with us. Kind Regards Sabrina Retzlaff Front Office Manager

Jakarta, Indonesia
Reviewed 2 weeks ago

The room was comfortable and clean. The bathroom is not big, its still okay for us though. It takes 5-10 minute walk to reach the bus stop. Thanks for little gifts, mozart balls on our bed. Friendly staff and service.

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Helpful?
Thank inzectha
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Brisbane, Australia
Reviewed 4 weeks ago

Comfortable, clean and large rooms - becoming a little dated though. The restaurant where breakfast is served is on the top floor which has fantastic views. Location is pretty good being right near the train station and a shopping centre - pretty easy to get in and out of the old town area. I stayed here with a tour group...

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Helpful?
Thank Miriam L
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Sydney, Australia
Reviewed 11 January 2017 via mobile

Great all over! Location great. Friendly staff and service. Spacious comfortable rooms. Breakfast was awesome with variety for all. The attractions were walking distance. Not much to fault really. Recommended.

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Helpful?
Thank Annie2036
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 9 January 2017 via mobile

We stayed here late December 2016, front staff were very kind and welcoming. Our room was a good size and clean with a bonus Mozart Ball on each pillow which was a great touch :) We walked to the central city each day as it wasn't too far although I think there was a bus about 300m down the road...

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Helpful?
Thank JMCarter_NZ
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for the the great review! I'm very pleased you enjoyed your stay with us at ARCOTEL Castellani Salzburg. I have passed your positive feedback on to our team here about the great service you received. We look forward to seeing you back soon. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 13 December 2016

Great location slightly out of town but with good bus connections. Consider the Salzburg card for 24 / 48 hours which gives great attractions access & free bus travel. Nice ambience & friendly helpful staff - printed boarding cards cheerfully for flights!

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Thank Jim G
Warminster, Pennsylvania
Reviewed 8 December 2016

Very nice hotel in Salzburg. The room was clean and comfortable if a bit small. This however has been more the norm in our trip throughout Europe. The staff was friendly and helpful when we had questions. Good breakfast with both hot and cold choices. Good choice for the traveler looking for a reliable comfortable hotel in Salzburg.

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Thank TonyJ85
Calgary, Canada
Reviewed 3 December 2016 via mobile

Very well situated, comfortable, quiet and elegant. Lovely reception area, plentiful and hearty breakfast, and contemporary rooms containing ultra comfortable king size bed (two twin beds pushed together) each with separate duvet for added comfort and warmth.

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Thank dth138
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Santa Barbara, California
Reviewed 1 December 2016

Excellent stay at a very reasonable price. Our room was nicely furnished, comfortable and spotless. The hotel is also within walking distance of downtown shops, restaurants and other attractions, so leave your car in their ample parking area and avoid traffic. The staff is also terrific. We pulled into town around 11 am and they let us check into our...

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Helpful?
Thank JKworldtravelers
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for the the great review! I'm very pleased you enjoyed your stay with us at ARCOTEL Castellani Salzburg. I have passed your positive feedback on to our team here about the great service you received. We look forward to seeing you back soon. Kind regards Sabrina Retzlaff Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Salieri
Restaurant Salieri
Cuisines: Austrian, European, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The ARCOTEL Castellani offers a perfect combination of pleasure, enjoyment, creativity and relaxation. The 4-star hotel boasts seminar rooms, two restaurants, a large garden, a fitness and relaxation area as well as the baroque St. Josephskapelle for weddings and christenings. Just a few minute's walk away from the city centre, there's no better place to experience the abundance of culture and sporting opportunities that Salzburg has to offer! ... more   less 

Additional Information about ARCOTEL Castellani

Address: Alpenstrasse 6, Salzburg 5020, Austria (Formerly Castellani Parkhotel)
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: €71 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARCOTEL Castellani 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Castellani Parkhotel Salzburg
Castellani Parkhotel Hotel Salzburg
Hotel Style:
#12 Business Hotel in Salzburg
#27 Luxury Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from ARCOTEL Castellani staff and other travellers.
8 questions
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Milton, Florida
over a year ago
south shore new york
Pasadena, California
over a year ago

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Questions? Get answers from ARCOTEL Castellani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“I think all rooms are good as it is away from the main street ,bathrooms nice and clean .”
 of 5 bubbles evelinh2014, 12 Oct 2016 | Read review
“there is a dependance in the garden...”
 of 5 bubbles 766monicag, 22 Sep 2016 | Read review
“Rooms not facing the front of the hotel may be quieter as it's on a somewhat busy road.”
 of 5 bubbles Docoutside, 4 Aug 2016 | Read review
“Garden view”
 of 5 bubbles Pepi_Guido, 30 Jul 2016 | Read review
5 of 5