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Breakfast, personnel and rooms (family room) was good.
But the wifi was hardly not working. This is not good enough when you pay for wifi and Andorra has extremely high internet cost.
Will return to this hotel when they van deliver wifi as paid for.
We booked an offer on the Internet and when we arrived the person at the reception didn’t know anything about that, so there is obviously a lack of communication. The positive point was that we got a massive room because it was the only one...More
Upon check in we were informed that the carpark was full and had to park at nearby public carparks.it was "glorified"by two rude and unhelpfull staffs which one evrn.said arrogantly....Nothing.in.Andorra is free while the other kept fiddling with her cellphone.
The hotel is Dated like...More
For the price they charge you, they should offer much better services and infrastructure.
The parking lot cost $17 per day and it is a joke. It is so small and bad bukit thar if you don't be very carefully driving inside it, you certainly...More
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We´ve really enjoyed this hotel! The rooms are super big, warm and cozy and the staff is really nice, going that extra mile to help you! Good location, private parking, great breakfast! Highly recommended!
The Hotel Exe Prisma is a family paradise in Les Escaldes: it has rooms and suites for two, three, four... even seven people! The superior family rooms have two bedrooms, two bathrooms, 60 m2 and a maximum …Morecapacity of 7 people. The Hotel Exe Prisma has 55 rooms of different sizes and capacities, its own pizzeria, gym, ski storage, WiFi connection throughout the entire premises, private parking, charging point for electric vehicles, reading room and fireplace, among others. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Electric Vehicle Charging Station
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Very close to city centre. The main shopping strip start is less than 200 metres away from the hotel. We found the hotel very good. There was work being carried out in the street outside the hotel during our stay. It did not... More
Very close to city centre. The main shopping strip start is less than 200 metres away from the hotel. We found the hotel very good. There was work being carried out in the street outside the hotel during our stay. It did not disturb us. Car park downstairs is very tight and cost us 20 Euro per night. Hope this helps.