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Hotel Spa Termes SERHS Carlemany

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Room & Suite (56)
Traveller (166)
Room & Suite (56)
Dining (20)
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Rooms
25 Nov26 Nov
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1 room, 2 adults, 0 children
Standard Room
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About
Certificate of Excellence
Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Wheelchair Access
Bar/Lounge
Spa
Public Wifi
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Suites
Family Rooms
Good to know
HOTEL STYLE
Safe
Charming
HOTEL CLASS
Location
Full view
87Good for walkers
Grade: 87 out of 100
232Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
Reviews (434)
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Traveller rating
11
14
8
2
0
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LanguageEnglish
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11
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Show reviews that mention
All reviews good deal breakfast room car park euros per night recommend this hotel andorra la vella massage jacuzzi location parking facilities bedroom
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1 - 5 of 35 reviews
Reviewed 2 weeks ago via mobile

I have no idea how this hotel is rated 4*. Our room was cramped and had minimal facilities; no tea/coffee making, for example. As had been mentioned previously in another review the male receptionist is incredibly rude; on arrival at the desk he did not...More

Thank Aslanda24
Reviewed 11 July 2018

Our group needed to make an early start and the hotel was nice enough to open the breakfast room about 20 min early which was a huge help. So,we were grateful for their flexibility and initiative. The rooms are the typical compact European standard and...More

Thank beaubo
Response from SERHSHotels, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 4 weeks ago

Thank you very much for reviewing your stay at the Spa Termes SERHS Carlemany Hotel! :)

Reviewed 5 June 2018

Very pleasant hotel, awesome breakfast! Hotel staff is very kind and helpful. Spa area is very small, not enough for hotel capacity. Every other aspect of hotel is exceptional! Had a great time! Andorra is a small treasure chest, worth a visit for sure!More

Review collected in partnership with this hotel
1  Thank mmocza602445
Response from SERHSHotels, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 12 June 2018

Dear guest, first of all, thank you for choosing the Spa Termes SERHS Carlemany Hotel for your stay in Andorra, and for sharing your experience with other travelers. We are so glad to read that you enjoyed so much your stay in the Spa Termes...More

Reviewed 29 March 2018

I would have rated this a 4-star, but have reduced the rating to 3 as the fridge/ mini-bar wasn't working. My companion is a diabetic and needed the fridge for her insulin medicine. We had to use the fridge downstairs for it. Not at all...More

1  Thank 231shreyaj
Response from m0nicamesa, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 19 June 2018

Thank you for your review and for choosing our hotel. We appreciate you taking the time to provide us with a feedback of your stay.By other hand, we take a note of your comments about the furniture. We hope to have you back in the...More

Reviewed 5 February 2018

Very well located in the centre of Andorra la Vella, though in a quiet area. You can walk 5 min down the street for dinner or shopping. Spa was good and service there was just outstanding. Champagne bottle in the jacuzzi and massage +++. Nice...More

Thank stephanie_miranda
Response from SERHSHotels, Guest Relations Manager at Hotel Spa Termes SERHS CarlemanyResponded 6 February 2018

Dear Stephanie, Thank you for taking the time to write such a detailed review. We are glad to hear that you enjoyed your stay with us, we are so lucky to have a property in the heart of Andorra with that very strategic location. On...More

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Questions & Answers
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Room Tips
"Ask for the mountain valley view."
Phillyjanie
6 Sep 2017
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"Top floor rooms, certainly!"
HarriHirvela
18 Jun 2017
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"Rooms to the front come with noise from the street, better choose the river side. Permanent..."
weltenbummler07
8 Oct 2016
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"Get a room on the river side"
TravelBugDW
28 Jan 2015
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PRICE RANGE
US$48 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
AndorraEscaldes-Engordany ParishEscaldes-Engordany
NUMBER OF ROOMS
33
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