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Hotel Spa Princesa Parc

Hotels.comUS$60*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,426 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Cardiff, United Kingdom
Reviewed 7 March 2012

Great hotel to stay in. Great location only 5 mins away from the gondala, which is good for families when carrying ski boots! Deluxe room for family of 4 was very nice, clean and practical with 2 rooms with a connecting door. Not worth it if you want jacuzzi bath as not that great. Staff excellent and very friendly with...

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Helpful?
2Thank siongem
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Thank you for your comments. As i wrote in another comment..we are taking steps to improve the quality of the food. We will be also working with different distributors with better products, we will also improve our plates. Thank you again and a nice day. florin

London, United Kingdom
Reviewed 6 March 2012

Stayed here last week and was highly impressed. Staff are very helpful and friendly. Facilities include a spa with bookable treatments (I had a great massage), bars and a bowling alley!! Plenty to keep everyone entertained. Rooms are despite all this, as quiet as ever. The food was also excellent. Massive selection at breakfast and dinner. The only other time...

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Helpful?
Thank Clare_Sound
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Thank you so much. All the best and see you next year. florin

London, United Kingdom
Reviewed 27 February 2012

we stayed at the hotel from 19th/26th feb 2012,it was our first family ski holiday.The hotel had plenty to do in the evenings bowling,football tables for kids ,spa.We were given free vouchers for use in the spa twice whilst there and also free bowling for the family a couple of times.The food was of a good standard but got a...

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Helpful?
3Thank Lynnief
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Thank you and see you next year :)

Bedfordshire
Reviewed 26 February 2012

Date of visit 20-26th Feb 2012 mixed group ages 46,43,23,21,16 & 6 we booked family room and double delux. First impressions very good, with a welcome drink awaiting us, lovely reception with friendly staff. The rooms looked identicle to the neilson brochure and we were delighted that the children 16 & 6 had an interconnecting room and bathroom of their...

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Helpful?
1Thank sandanne
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Thank you so much for your words. It makes us happy when you enjoy your holiday with us. Thank you again :) florin

Milton Keynes, United Kingdom
Reviewed 25 February 2012

The Room Having booked the junior delux suite we expected something special, however what we got was a nice bathroom and not much else. The TV was very small and considering cheaper other rooms had large TV's this was a let down. There was no satellite TV neither, so if you don't speak French or Spanish the TV of little...

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Helpful?
Thank SnowSpider
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Good morning. I am sorry your stay was not perfect with us. I hope you will consider staying with us again, and we can certainly look at different types of rooms for you. As for the food, we are taking steps in this direction also, we are improving and changing many plates, but it takes a bit longer than we...

London
Reviewed 16 February 2012

I stayed in the Princesa Park Hotel in Arinsal for a week from 6th – 12th of Feb for a skiing trip with a friend. This hotel, as mentioned in many reviews prior to this one, has been refurbished and is in very good condition. We stayed in room 2402 for our stay and the room was well sized and...

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Helpful?
3Thank KevinBrownuk
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Good evening, You wrote so much...and i will be very short :) I can only say: thank you so much. Makes me happy when we see our clients leaving happy :) Again thank you and see you soon. florin

Southampton, United Kingdom
Reviewed 15 February 2012

This is a super hotel with a good range of bars and public rooms that are really relaxing. The food quality is very good for mass catering but hot food could be a little warmer. However some hot dishes can be cooked to order at both breakfast time and dinner time. All the staff are friendly and welcoming. Rooms are...

Review collected in partnership with Thomas Cook
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Helpful?
3Thank Andorrafan
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Good evening, Thank you for your time and your words. We are trying to put ourselves in the place of the client: of course we will make a speedy check in if you have to get to the restaurant. Or we will even keep the restaurant open later, if we know clients are arriving late, or prepare them some cold...

Chester, United Kingdom
Reviewed 15 February 2012

We stayed here in Frebruary with another couple and their kids, 8 of us all in. The hotel is really nice, and close enough to the Gondola to be able to walk with your gear, do watch the metal steps down tho! Have to agree with other reviewers regarding the food and check-in comments, though the check-in staff are helpful...

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Helpful?
1Thank Mark R
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Good evening, Besides saying thank you for your comments, i would just like to add one thing: pls check also our website before booking with different agencies. Sometimes the agencies do not have all our rooms and sometimes we offer different promotions and better prices. Thank you once again. florin

N Ireland
Reviewed 7 February 2012

Stayed with a group of 14 friends and family, on half board breakfast was very good diner average, its a buffet style restaurant with lots of choice however after 4 days it became a bit bland, so we eat out in the evenings. Rooms very nice clean and our family room was huge, The hotel has the cheapest bar prices...

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Helpful?
2Thank JesterNIreland
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Good evening, Thank you so much for your comments! Just a few words about the check in: we have improved over the last years, it takes less and less: we prepare most of the paper work and keys and vouchers (if the case for spa access or bowling game, etc) before the arrival of the clients. However, we are required...

Melbourne, Australia
Reviewed 26 January 2012

We stayed here in January with a bunch of friends, 24 of us all in. The place is really nice, it is close to the Godola, the food is ok, breakfast is better than dinners. The staff are friendly in the restaraunt. Check in is the real problem, you would think they would know the transfers are coming in and...

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Helpful?
3Thank retired_backpacker
princesaparc, Manager at Hotel Spa Princesa Parc, responded to this review

Good evening, Thank you so much for your comments! Just a few words about the check in: we have improved over the last years, it takes less and less: we prepare most of the paper work and keys and vouchers (if the case for spa access or bowling game, etc) before the arrival of the clients. However, we are required...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Princesa Parc is a Holiday Club Hotel located in Andorra, in the Pyrenees, between France and Spain. This hotel is two steps from the foot of the ski slopes and offers a range of upscale services It will help you to relax under the best possible conditions. In winter to enjoy the snowy landscapes and fresh snow and in summer to contemplate and enjoy the natural landscapes and sporting and cultural resources of this region. For a quality stay in the mountain, choose a hotel with a variety of lodging capacity, restaurants and bars as well as many activities for relaxation and wellness. ... more   less 

Additional Information about Hotel Spa Princesa Parc

Address: Carretera General d'Arinsal, Arinsal AD400, Andorra
Region: Andorra > La Massana Parish > Arinsal
Price Range: €47 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spa Princesa Parc 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Princesa Parc Hotel
Princesa Parc Arinsal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Spa Princesa Parc staff and other travellers.
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Questions? Get answers from Hotel Spa Princesa Parc staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't let them fob you off with the dated rooms”
vince1961, 31 Mar 2017 | Read review
“'A' block has recently been refurbished and is modern & comfortable if a bit of a trek.”
traceysmith188, 25 Jan 2017 | Read review
“Not all rooms have a bath if you do want one ask but the shower in our room was great anyway.”
lewisc672, 21 Jan 2017 | Read review
“There are many rooms with a small balcony and patio door: great if you prefer a cool room at night.”
D6650GDkimg, 18 Jan 2017 | Read review
“The hotel has large family rooms, some time this is a problem to find such rooms in other hotels in Andorra.”
_J2629ET, 7 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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