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Holiday Inn Andorra

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Traveller (344)
Room & Suite (182)
Dining (60)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Holiday Inn opens the doors to offer to the visitor a new concept hotel that will offer the best landing to the guest. Holiday Inn is situated at the center of Andorra la Vella, next to the Congress Centre, historic centre and very near from the commercial street. A place prepared in order that the holiday are relaxing and the business a success.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
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Hotel deals
Reviews & more
1,413Reviews
548Photos
58Q+A
37Room tips
Traveller rating
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  • 38
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Popular mentions
Does not meet average standard from Holiday Inn. Room service is very bad. The cooker doesn’t want to take orders when busy. Rooms are simply ok. People at the reception are very kind and willing to help. Is situated at about 15 min walking to restaurants and night life
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Response from Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra
Responded 1 week ago
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,
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Arrived for a New Years ski break. Had booked 2 rooms one for my partner and I and one for our kids (20 & 12) both doubles and on different floors? Couldn’t understand this as we booked them at the same time, also they were both situated down a corridor next to the stair well so
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Response from Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra
Responded 1 week ago
Dear client. Thank you very much for staying in Holiday Inn. Sorry that your rooms weren't at the same floor. It is true that we only have 2 lifts for all the rooms. The sairs of course the have a light if you want to descend by walk. At 19.15hrs the kitchen start to sort out the cold bufet , to have enough time and to sort out near 20.00 the hot dishes, so we start every night at 20.00 hrs when the bufet is organized. We are looking to change the Spa ceiling . Thank you very much for your opinions, we apreciate it very much, and we will do our best to improve our service. Kind regards. Rafael H. Hotel Manager
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As usual here are my pros and cons Pros The rooms are very nice. Spacious, the beds are comfortable, very clean, very quite from neighbors and the hallway, enough cupboard space. The cleaners are very nice and are very good. The breakfast buffet is very good, lots to choose
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Response from Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra
Responded 2 weeks ago
Thank you for your feedback. We apologize that some services and facilities did not meet expectations. We are a littile desagree with one of your opinions because all the pictures of our website are real. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
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The hotel’s location is great. It is right in the center as you come in close to the old city and all the restaurants and bars. The hotel itself is fairly standard nothing fancy. The rooms were clean and followed the minimalist approach. The staff were helpful and friendly.
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Response from Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra
Responded 5 weeks ago
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,
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The reception and the staff were wonderful, however, our room left a lot to be desired. It was run down and depressing. If they refurbish the rooms and corridors, I would consider returning. As a Platinum member, I was offered drinks or points. I chose points and never received
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Response from Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra
Responded 5 Nov 2018
Dear client, thank you very much for stayin with us in Holiday Inn. We apreciate your feedback very much. Sorry about the points you should get at the moment of the arrival. Kind regards. Rafael H Manager
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Andorra
The Suite at the Holiday Inn Andorra
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Andorra
The Standard Queen Size Room at the Holiday Inn Andorra
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Andorra
The Standard King Size Room at the Holiday Inn Andorra
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Andorra
The Family Suite at the Holiday Inn Andorra
Habitación cuadruple
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12345637
bonsoir Hilary C , excuse retard concernant vos vacances d'hiver vers Andorre La Vella , belle destination pour skier de + la neige est déjà au rendez - vous , pas de panique pour aller à Arinsal station ski , chaque hiver vous avez la navette gratuite skibus qui circule de 7h à 21h toutes les 30 minutes les jours ouvrables , même dimanche et jours fériés dès 8h jusqu'à 20h30 toutes les 30 minutes , Skibus circule dans toutes les rues et axes principaux de la principauté d'Andorre la Vieille , rouge et blanc impossible de ne pas le remarqué aussi le bus L5 pour 1.70€ vous mène direct à la station ski Arinsal , les transports à Andorre sont très bien desservis et bien développés , pour les tickets l'achat se fait directement avec le chauffeur du bus L5 il y a 10 km de Andorre la Vielle à Arinsal soit 20 minutes maxi en bus , 6 lignes bus desservent Andorra la région dont 2 lignes sur le coeur de Andorre La Massana est l'arrêt avant Arinsal pour vous repérer 3 bus desservent la nuit et si vous aimez marcher vous avez pour 2h53 minutes de Andorre La Vieille à Arinsal , bonne vacance d'hiver dans la neige à volonté en cette saison janvier 2019 la station Pal - Arinsal dans le Vallnord est ouverte aux publics déjà et c'est plutôt familiale pour les + sportifs je conseille fortement la station Arcalis est mieux , sur piste en haut 40 cm de neige poudreuse à ce jour et sur piste en bas 20 cm température piste haut à 2560 m d'altitude -4° et piste en bas à 1550 m d'altitude il fait 1° en ce moment c'est prévu + de neige dans les prochains jours alors bonne année au ski .
0 votes
The hotel itself is in the heart of the city, far from any slots . Yet you have taxies and public transportation right infront of the hotel doors. You can always ask the staff at the reception they are very nice and give great service.
1 vote
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del hotel a las pistas de andorra . estan a 20km la situacion de hotel esta muy bien , si usted llama al hotel , le informaran muy bien no se pierda este hotel las habitaciones son muy confort, el desayuno muy bien,
2 votes
Approx 2.5 to 3 hrs by car if you can go through the hills. By autoroute, about 4 hrs. I would wait until April if you have a choice.
0 votes
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Dear Hollybo21, Thank you for contacting us. We offer free shuttle from the hotel to ski slopes of Grandvalira (Encamp-Funicamp). On the other hand, there are lots of bars and restaurants near the hotel. Kind regards, Marta P. Holiday Inn Andorra
0 votes
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12345612
"Room toward the rear very quiet"
"Choose another hotel, there are a lot of them in the city"
"higher floors seem better"
"floor 6 was quite and comftable"
"Choose a room on a high floor. There are 6 floors."
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PRICE RANGE
US$106 - US$256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn andorra hotel andorra la vellacrowne plaza hotel andorraandorra crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Andorra
LOCATION
AndorraAndorra la Vella ParishAndorra la Vella
NUMBER OF ROOMS
133
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