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Holiday Inn Andorra

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Holiday Inn Andorra
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949 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Swansea, United Kingdom
Reviewed 1 week ago

We stayed in this hotel for five nights, booked through Secret Escapes. Our price included flights, transfers from Barcelona airport, half board and ski packs. Everything was organised well and we were greeted politely on arrival. Rooms were spacious and clean and towels changed everyday. Staff in the restaurant were fantastic especially Puguilla (not sure if that is the right...

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Helpful?
Thank Kareng22
Marta P, Guest Relations Manager at Holiday Inn Andorra, responded to this review

Dear guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs takes great pride in, so we value your feedback. We hope you will visit us again. Best regards

Poland
Reviewed 2 weeks ago via mobile

We were in this hotel for skiing. It is near the center of Andorra capital. The ski buses took us to the slopes and back free of charge. They vere convenient and punctual. The hotel is clean, the rooms are spacy. The corridors are quite narrow and the pool is very small. The staff was very friendly and helpful. Dinner...

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Helpful?
Thank lechprze
Marta P, Front Office Manager at Holiday Inn Andorra, responded to this review

Dear guest, Thanks for staying in our hotel during your stay in Andorra and for your words. I hope see you again in our hotel. Best regards.

Windsor, Canada
Reviewed 3 weeks ago

We were there strictly as tourists, not to ski. Location was perfect for walking around the town. The view is spectacular, with the mountains all around. Everyone was very nice. Room was clean. Loved the view out of our window.

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Helpful?
Thank Karen M
Marta P, Guest Relations Manager at Holiday Inn Andorra, responded to this review

Thank you so much for your review of our hotel, the Holiday Inn Andorra. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 4 weeks ago via mobile

For a five star hotel my expectations were simply a bit higher. The swimming pool & spa are ok till the moment all visitors are coming back from swimming. Kids club is great but hardly being used. Breakfast is relatively ok, however really packed in the morning in a way that it becomes annoying. They tend to ask 22 euro's...

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Helpful?
Thank Bernd K
IHGService, Guest Relations Manager at Holiday Inn Andorra, responded to this review

Hi Bernd K, Thanks for sharing feedback about your recent stay. Although I am pleased to know that you found our rooms spacious and location convenient, I regret to learn that some of the services offered fell below your expectations of a quality Holiday Inn property. I'm sorry to hear that you did not find the parking and breakfast situations...

Hemel Hempstead, United Kingdom
Reviewed 18 February 2017 via mobile

My husband and I stayed at the Holiday Inn, Andorra for five nights. Our welcome was warm and friendly. Francesco and Eves, on main reception, were especially helpful, alhough all other staff were very friendly. We stayed half-board - the buffet style breakfast and dinner left you wanting for nothing - most days we struggled to fit lunch in. The...

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Helpful?
Thank AWC65
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are very proud to read your comments and to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again very soon. Sincerely,

Chorley, United Kingdom
Reviewed 15 February 2017

Rooms super clean and very spacious. All staff were brilliant - super friendly and nothing was too much trouble. Plenty of choice in the dining room for both breakfast and evening meals. Would love to return this winter!

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Helpful?
Thank SNA23
Marta P, Guest Relations Manager at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Andorra Hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Brézilhac, Languedoc-Roussillon, France
Reviewed 12 February 2017

Although we enjoyed the spacious room - a family suite with bank beds - it was uncomfortably hot - considering most people are here to ski and wear the appropriate clothing the high room temperature is unnecessary. On the five occasions we visited the kids soft play area it was over crowded with much older kids than appropriate, intimidating for...

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Helpful?
Thank Mark F
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we...

Moissac, France
Reviewed 9 February 2017

As a Gold IHG member I expected check in be as efficient as usual - it was not. We were given a key and not asked or told about anything (food times, wifi,parking etc) hence the large notice on my car in the morning to "contact reception". We checked in at 1900 by the way not the middle of the...

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Helpful?
Thank paulosullivan2016
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, I would like to apologize for the inconvenience of your stay at the Holiday Inn. At each check-in the receptionists provide the clients with a brochure with the hotel facilities and schedules, WIFI ... explanation. So we are sorry, if at your check this information was missing. About the WIFI connection on your last evening, as soon you...

Fuerteventura, Spain
Reviewed 4 February 2017 via mobile

amazing staff. nice hotel although not really a five star. but then prices are not 5 star. would go again. right in the centre and a supermarket right next door to entrance. which helps a lot when traveling with family.

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Helpful?
Thank claremaurer
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so mucho for your kind comments about your recent stay in our hotel. We're glad to know you enjoyed in our establishment, and we will share your comments with our staff; they will be happy to hear your comments. We hope you will visit us again. Sincerely,

Nottinghamshire, United Kingdom
Reviewed 4 February 2017

We arrived here on our first ever skiing trip, not really knowing what to expect and a little apprehensive! The hotel staff were absolutely brilliant with us and very helpful. The duty manager was a lovely man who looked after us when one of us took unexpectedly I'll. The staff in the dining area were equally as wonderful, they seem...

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Helpful?
Thank Susan W
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Andorra hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn opens the doors to offer to the visitor a new concept hotel that will offer the best landing to the guest. Holiday Inn is situated at the center of Andorra la Vella, next to the Congress Centre, historic centre and very near from the commercial street. A place prepared in order that the holiday are relaxing and the business a success. ... more   less 

Additional Information about Holiday Inn Andorra

Address: C/ Prat de la Creu 88, Andorra la Vella AD500, Andorra (Formerly Crowne Plaza Andorra)
Region: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range: €75 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Andorra 5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, IHG and Hotels.com so you can book your Holiday Inn Andorra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Andorra Hotel Andorra La Vella
Crowne Plaza Hotel Andorra
Andorra Crowne Plaza
Holiday Inn Andorra Andorra La Vella
Hotel Style:
#4 Family Hotel in Andorra la Vella
#4 Business Hotel in Andorra la Vella
#6 Luxury Hotel in Andorra la Vella
#7 Romantic Hotel in Andorra la Vella
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Andorra staff and other travellers.
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Questions? Get answers from Holiday Inn Andorra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors give the best view.”
 of 5 bubbles V3326FHkarenm, 7 Mar 2017 | Read review
“View from the back not good but front fine.”
 of 5 bubbles SNA23, 14 Feb 2017 | Read review
“I always prefer high floor away from elevators.”
 of 5 bubbles seen99countries, 17 Nov 2016 | Read review
“Dont take breakfasst !”
 of 5 bubbles DesW108, 26 Jun 2016 | Read review
“the rooms to the rear have no view but are away from the traffic noise at the front.”
 of 5 bubbles philplant55, 24 Mar 2016 | Read review
5 of 5