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Traveller (192)
Room & Suite (53)
Dining (17)
Overview
011 Prat de la Creu s/n, Andorra la Vella AD500 Andorra See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (742)
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Traveller rating
13
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3
9
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LanguageEnglish
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13
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19
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9
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1 - 5 of 68 reviews
Reviewed 6 days ago via mobile

We were stopping down the road and decided to try their buffet. I can only describe the food as extremely poor. It was cold, tasteless and unimaginative. I complained afterwards without any satisfaction. I cannot rate the hotel itself but the food was appalling.

Thank Jon B
Reviewed 4 weeks ago

I usually enjoy staying in this hotel (good location and friendly staff) but had a very bad experience this time with Ferran, the reception manager.Asking if I could, as usual, leave my car in the hotel parking for a few hours after check out, I...More

Review collected in partnership with Accorhotels.com
Thank pierre p
Response from Prestigi H, Director de Relaciones con Clientes at Novotel AndorraResponded 3 weeks ago

Dear Customer: The Silver card offers you a few privileges on the room but not on the parking. According to a conversation maintained with the Reception Manger, you requested to leave its your till 5:00 PM . He explained we can't offer that service for...More

Reviewed 24 October 2017

The hotel is conveniently located between the old and new towns. The staff were friendly and helpful. Access to the room was fine: the key card to door worked well. I stayed in Room 237. The room was pleasantly large, with a good view; the...More

Review collected in partnership with Accorhotels.com
Thank RodneyfromLondon
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 26 October 2017

Dear RodneyfromLondon; Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. It is simply the result that we look forward to with every guest who visits us. We love to...More

Reviewed 9 August 2017 via mobile

The hotel location was perfect. Situated right in the center of Andorra la Vella where it is just a 3 minute walk to the shopping area. The room was clean but average looking. We had a double bed with a sofa bed for my kids....More

Thank heiress29
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 11 August 2017

Dear heiress29; Thank you for taking the time to tell us about your experience at the Novotel Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures...More

Reviewed 6 July 2017 via mobile

We visited for lunch in the middle of a shopping day in Andorra la Vella. We had previously visited for breakfast. The lunch buffet is amazing value for 16 Euros including water and wine. The salad, charcuterie, gazpacho was nice. The hot selection when we...More

Thank gemmella
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 12 July 2017

Dear gemmella; Thank you very much for your positive opinion regarding our gastronomy. Our chef and all our staff will be happy to hear your opinion as they work every day to overcome the most demanding tastes. Mainly when everything is elaborated in our kitchens...More

View more reviews
About
Description
The Novotel Andorra is located in the centre of Andorra la Vella. The hotel offers 102 rooms including two rooms with facilities for guests with limited mobility and 18 non smoking rooms. Enjoy a wide ...More variety of different cooking styles in our restaurants and a different ambience in each of our three bars. With a spa centre, gym and swimming pool, this 4 star hotel welcomes you for a weekend or short break in Andorra with your partner or family. Undercover parking for your convenience. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
102
Price range
US$96 - US$250 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Andorra La Vella
,
Andorra La Vella Novotel
,
Novotel Andorra Andorra La Vella
Location
Andorra > Andorra la Vella Parish > Andorra la Vella
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
102
Price range
US$96 - US$250 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Andorra La Vella
,
Andorra La Vella Novotel
,
Novotel Andorra Andorra La Vella
Location
Andorra > Andorra la Vella Parish > Andorra la Vella
Photos
Traveller (192)
Room & Suite (53)
Dining (17)
Pool & Beach (12)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Nearby
Nearby HotelsSee all 36 hotels in Andorra la Vella
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NH Hesperia Andorra la Vella
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Nearby RestaurantsSee all 258 restaurants in Andorra la Vella
K L'IRINA
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.07 km away
MiraKbe!
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.09 km away
Plato Restaurant
157 reviews
.10 km away
Pizzeria Magna
50 reviews
.13 km away
Nearby AttractionsSee all 66 attractions in Andorra la Vella
Pont de la Margineda
17 reviews
.19 km away
La Noblesse du Temps
275 reviews
.20 km away
Sola Irrigation Canal Trail
77 reviews
.50 km away
Centro Historico
179 reviews
.50 km away
Questions & Answers
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Room Tips
"331 brilliant"
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"Away from elevator above 3rd floor or you'll get significant street light issues"
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"Rooms on inside are more quiet and still have a great mountain view."
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"There is no road noise from a Room on the hotel front."
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