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Sofitel Luxembourg Le Grand Ducal

1,607 reviews
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Traveller (618)
Room & Suite (249)
Dining (60)
Overview
  • Excellent68%
  • Very good24%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“top floor”(138 reviews)
“old city”(69 reviews)
“rain shower”(30 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,607)Write a Review
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All reviewstop floorold cityrain showerfloor barglass showerhermes toiletriescomplimentary mini barnespresso machineacross the bridgeluxury hotelsofitel luxembourgrooms are modernturn down servicelovely roomsuperior roomfantastic hotelroom was large
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11 - 15 of 790 reviews
Reviewed 3 January 2018

i would like to thanks the reception , the front office manager , the restaurant and room service for being very polite and gratefull to us About the rooms we disnt like at all the style of the hotel who doesnt deserved 5 stars at...More

Review collected in partnership with Accorhotels.com
1  Thank Jameela1508
Response from SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand DucalResponded 5 January 2018

Dear Jameela1508, We would like to thank you for choosing Sofitel Le Grand Ducal for your stay in Luxembourg. I am sorry that the hotel style did not meet your expectations; please allow me to express my sincerest apologies. We would would like however to...More

Reviewed 30 December 2017

We came in my train and were only spending one night in Luxembourg. The hotel is conveniently located close to the train station. Joao at check in was welcoming and warm. Cesar, the concierge, was able to recommend a perfect dinner spot with some local...More

Thank BriguyThompson
Response from SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand DucalResponded 31 December 2017

Dear BriguyThompson, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal and for your warm recommendation. It is always a pleasure to receive positive feedback and we are pleased to hear that our services exceeded...More

Reviewed 28 December 2017 via mobile

Stayed for one night as a stopover. Really liked the room. Was classy and so comfortable. A beautiful bathroom also with a bath and a rain shower. Really great customer service. You can choose from a selection of bed pillows which I thought was really...More

Thank Marita C
Response from SofitelGrandDucal, General Manager at Sofitel Luxembourg Le Grand DucalResponded 31 December 2017

Dear Marita C., Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to read such positive feedback. I will share your comments with our team. I am sure that this...More

Reviewed 17 December 2017 via mobile

Really enjoyed staying at the Sofitel in Luxembourg. Room was modern, well styled and bed was comfortable. The top floor bar has great views of the old city. Two small gripes: we would have expected a bath in our room, given this standard of hotel....More

Thank TravelGuide33
Response from SofitelGrandDucal, Directeur général at Sofitel Luxembourg Le Grand DucalResponded 27 December 2017

Dear TravelGuide33, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will...More

Reviewed 6 December 2017

Stayed here as part of our WW II trip through Europe. The location was very centrally located for our visit. One day we went to Belgium to visit memorials to the Battle of the Bulge. Another day we saw the American Cemetery and the memorial...More

Thank legaljacket
Response from FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand DucalResponded 9 December 2017

Dear legaljacket, Thank you very much for sharing the wonderful experience you had at the Sofitel Luxembourg Europe. It is always a such pleasure to receive positive reviews and I will share those with the team of Sofitel Luxembourg Europe. I am sure that this...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$176 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luxembourg City
#1 Romantic Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$176 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Luxembourg City
#1 Romantic Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (618)
Room & Suite (249)
Dining (60)
Family and Play Areas (1)
Questions & Answers
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natandmark
25 July 2017|
AnswerShow all 3 answers
Response from wingate | Reviewed this property |
It is 30 euros and not worth the money.
1
Vote
TedNYCRE
26 March 2017|
AnswerShow all 5 answers
Response from SofitelGrandDucal | Property representative |
Just request the concierge. They have it.
0
Votes
Google Translation
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Room Tips
"You are on the 8th floor overlooking the old city."
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"Valley view rooms"
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"check on room size as rooms can be quite small"
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"Stay away in shoulder seasons I would expect the same problem when they go to turning on air-conditioning"
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