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Novotel Luxembourg Kirchberg

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816 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Banská Bystrica
Reviewed 10 October 2016 via mobile

Comfortable business hotel located very close to the main EU institutions. Rooms are very spacious and equipped with comfortable beds. But the best is the breakfast as the offer is very rich and of high quality.

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Helpful?
1Thank Mojmir B
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Mojmir B, Thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the comment that you attribute to our establishment. I was delighted to read that our location answers all you need and that you appreciated our breakfast offer. Please know that I have shared...

Singapore, Singapore
Reviewed 24 September 2016

This Novotel is located at the heart of the European institutions in the business district of Kirchberg, convenient close to both airport and the city center. Most financial institutions also have their addresses there. Having said so, despite this convenient location for business travels, the hotel is remote at night and is not at walking distance to the picturesque Luxembourg...

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Helpful?
1Thank Nordic_Mike
ClaraMarchal-Beck, Directeur général at Novotel Luxembourg Kirchberg, responded to this review

Dear Nordic_Mike, What a pleasure to read such a nice review! First, I would like to thank you for taking the time to share your experience with such care. I am delighted to read that the professionalism of the team stand out and that you were satisfied with your stay. I will make sure to share your review with the...

Milan, Italy
Reviewed 23 September 2016 via mobile

I have been at novotel restaurant with a colleague, we had a poor dinner: not only food was very bad, but also it was not fresh! The day after, both me and my colleague had nausea, vomit and fever. Not recommended at all

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Helpful?
Thank Stefano G
ClaraMarchal-Beck, Responsable relations clients at Novotel Luxembourg Kirchberg, responded to this review

Dear Stefano, Thanks for sharing your experience with us and be ensured that I am sorry to read that we did not deliver service up to your expectation. I must say that we are not acquainted with comments that challenge the freshness of our products. Nevertheless, we care for comment and hope you recovered well. Our restaurant is appreciated by...

Dublin, Ireland
Reviewed 22 September 2016 via mobile

Huge comfortable bed, decent sized room, set back from the road so quiet at night. Shower pressure is weak, and the toilet seat would not stay up, male issues in room 420. Ok dinner, good breakfast. Wall furnishings are spartan. Couch pull out bed in room which was comfortable.

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Helpful?
Thank TWoodcock
ClaraMarchal-Beck, Directeur général at Novotel Luxembourg Kirchberg, responded to this review

Dear TWoodcock, Thanks for taking some time to share your recent experience with us. I am delighted that your appreciated the comfort our brand-new bed with the quality of our toppers! It is also nice to read that both diner and breakfast met your expectation. I brought back the issue about room 420 to the maintenance department, so thank you...

Frankfurt, Germany
Reviewed 21 September 2016

Remote location on Kirchberg, not much arround it. (Bath)rooms appear dated. Broadband connect not very stable/fast - frequent disconnects (hard to work with when using Citrix/IP connections). Restaurant is very small, you have to fight for a breakfast table at 8-9am. Telling client to come earlier for breakfast in the elevator is not much help. Compares to a Motel6 in...

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Helpful?
Thank 738bernhardk
ClaraMarchal-Beck, Directeur général at Novotel Luxembourg Kirchberg, responded to this review

Dear 738bernhardk, Thanks for giving us a chance to acknowledge your experience in our property. I am disapointed to read that we let you down and would like to take a chance to apologize on the behalf of the Novotel team. Be ensured that I shared your feedback to better serve you in the future. Please feel free to contact...

Profondeville
Reviewed 18 September 2016

Standard Novotel, inside the European area in Luxemburg. 10min from the airport. Quite difficult to reach those times with lots of traffic deviations due to neuw building works. Private parking, which is 11.5€ per day. Which is quite high, but not as high as in the Novotel in the centre: 35€! Impossible to skip de parking, no place along the...

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Helpful?
Thank FJ2205
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear FJ2205, I would like to thank you for taking the time to share your experience with us and with the TripAdvisor users regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the comment that you attribute to our hotel. I was delighted to read that you appreciated the comfort and the cleanliness of your room. I...

Reviewed 25 August 2016 via mobile

The hotel is quiet as it is inside the block and not near the main road. There are two of them nearby. Notice that there are two Novotels here. Novotel suites which is in front of the main road and this one. The room was well stocked and even included shampoo and soap with fair trade cane sugar. It included...

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Helpful?
1Thank UnEspertoViaggiatore
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear UnEspertoViaggiatore, Thank you for taking the time to share your feelings with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I was pleased to acknowledge the comment that you attribute to our establishment. I was delighted to read that our location answers all you need and that you appreciated your room. I was also glad to read that you...

Amsterdam, The Netherlands
Reviewed 14 August 2016

We went on trip with our two kids and booked this hotel. Based on the price we expected a tiny room but were surprised with a spacious room with two comfortable twin beds. Our kids also loved the table football and the X-box in the lobby too. The hotel is located in a business district outside of the city centre,...

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Helpful?
Thank mabo29
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Mabo29, Thank you so much for taking the time to share your experience with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am really pleased to read that our facilities answer all your needs and that you enjoyed your stay with us. I was also glad to noticed that you appreciated the spaciousness of our room. Be assured...

London
Reviewed 4 August 2016 via mobile

Overpriced in a remote location with few surrounding amenities. The rooms are bland and bare, walls are noisy and the bed uncomfortable so don't expect a good night sleep. Strangely, the restaurant is not used in the evening so dinner is served in the bar which is akin to a small airport lounge. Be sure to make a reservation as...

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Helpful?
Thank Shaun C
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Shaun C, Thank you for taking the time to share your feelings with us and with the TripAdvisor users regarding your stay in our hotel. I am deeply sorry that your experience did not meet all your expectations and that we let you down; please allow me to express my sincerest apologies. Regarding your feedback, be assured that I...

London, United Kingdom
Reviewed 2 August 2016

Had a wonderful stay here in Novotel. The staff were helpful and made all our guests feel welcome. Went out of their way to accommodate all our needs and make us feel comfortable. Beds were very good. Rooms were of a good size and the breakfast had a wide spread. Staff helped guests with printing boarding passes, directing and guiding...

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Helpful?
Thank Pettsgirl
ClaraMarchal-Beck, Quality Manager at Novotel Luxembourg Kirchberg, responded to this review

Dear Pettsgirl, Thank you so much for taking the time to share your experience with us regarding your stay at NOVOTEL Luxembourg Kirchberg. I am really pleased to read that our hotel answer all your needs and that you were satisfied by your room. I am also glad to noticed that you appreciated the service provided by the staff that...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Luxembourg Kirchberg is a 4 star hotel located on the Kirchberg plateau, close to the institutions of the European Union. It features 260 spacious rooms, a restaurant-bar recently renovated, as well as 10 rooms for meetings and seminars. This hotel is equally suited to a business trip or a holiday with your partner or family in Luxembourg. Just 10 minutes from Findel airport and close to the historic centre with private parking also available. Fitness room in Balance by Novotel. ... more   less 

Additional Information about Novotel Luxembourg Kirchberg

Address: 6 Rue du Fort Niedergruenewald | Plateau de Kirchberg, Luxembourg City 2226, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: €74 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Luxembourg Kirchberg 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Novotel Luxembourg Kirchberg Hotel Luxembourg City
Novotel Luxembourg City Kirchberg
Luxembourg City Novotel
Novotel Luxembourg Kirchberg Luxembourg City
Hotel Style:
#3 Green Hotel in Luxembourg City
#7 Luxury Hotel in Luxembourg City
#9 Romantic Hotel in Luxembourg City
#9 Family Hotel in Luxembourg City
#10 Business Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Luxembourg Kirchberg staff and other travellers.
3 questions
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Questions? Get answers from Novotel Luxembourg Kirchberg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from the lifts.”
 of 5 bubbles 401deang, 11 Oct 2016 | Read review
“Dont go there, the whole place is noisy”
 of 5 bubbles 738bernhardk, 21 Sep 2016 | Read review
“Room 555 is OK, almost at the end of the corridor. Prefer the 557 which is at the very end.”
 of 5 bubbles FJ2205, 18 Sep 2016 | Read review
“The double rooms are all good. The views dont make a difference as its in the city and at present construction work everywhere.”
 of 5 bubbles Pettsgirl, 2 Aug 2016 | Read review
“I'd advocate an inward facing room - massive expansion of the Kirchberg financial area has generated extra traffic”
 of 5 bubbles mikedmeechan, 13 Jul 2016 | Read review
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