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Mercure Grand Hotel Alfa Luxembourg

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Mercure Grand Hotel Alfa Luxembourg
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837 Reviews from our TripAdvisor Community

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Showing 465: English reviews
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Brussels, Illinois
Reviewed 4 days ago NEW

My business made a reservation for this hotel for a group of people and a meeting room (April 2017). We pre-paid the reservation and couple weeks later, we - by chance - found out the hotel is closed. Who can we contact? Nobody informed us and nobody seems to be able to respond to our inquiry about returning our deposit....

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Helpful?
Thank ivawalterova
Reviewed 1 week ago

This hotel is closed as of Tuesday this week, I was asked to move to another Accor hotel because the management team of the hotel and the owners of the building could not come to an agreement. Excellent location very bad WIFI very pleasant staff and

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Thank kinukala
Reviewed 2 weeks ago

This hotel is conveniently located opposite the train station in Luxembourg. It is a nice standard clean tourist hotel. However, the breakfast is just something else. Well worth a visit just for the breakfast! I am not exaggerating.

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Thank Irene L
NOVOWILLEM, General Manager at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear Irene L, It is with lots of pleasure and pride that I read your comments; and I will share these with equally great pleasure with my team. They will find an extra motivation to do even better next time! Thank you for sharing and of course, come back for the amazing breakfast warm regards willem dullemond general manager

Reviewed 2 weeks ago via mobile

Convenient location, close to the central station. Still, surprisingly quiet inside. Comfortable rooms, recent equipment. Good choice of meals for breakfast. Helpful personnel. The only min point: it was too hot in the room.

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1Thank Boris T
Las Vegas, Nevada
Reviewed 3 weeks ago

This part of the Duché of Luxembourg can look a bit dodgy to the non seasoned traveler as this is close to the train station. This is not as bad as near Gare du Nord in Paris. The hotel is super nice and has surely had in the past its time of fame. The bar and restaurant are worth seeing....

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Thank Greg_Presley
Hertford, United Kingdom
Reviewed 4 weeks ago

Had a quaint old fashioned room on seventh floor. We paid for larger room and were not disappointed, having two armchairs and plenty of space. Hotel right opposite Train Station, and ten minute walk to City Centre. Shuttle service to Airport not available on departure as driver's day off, so hotel paid for a taxi to take us instead. Happy...

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Thank eric r
NOVOWILLEM, General Manager at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear Eric R, Thank you for your comments and the time you took, I really appreciate this. I will be glad to share your comments with my team and hope, the next time you visit Luxemburg, to welcome you back to the Mercure Grand Hotel Alfa best regards willem dullemond general manager

Preston, United Kingdom
Reviewed 5 February 2017 via mobile

Hotel was in a good location. The room was too hot at night and was woken up by everyday noises in the room above. Hearing them having a shower. I woke up tired everyday. We struggled to find anywhere to eat at night as many places weren't open. This ruined our trip.

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Thank genette_leigh
Barcelona, Spain
Reviewed 1 February 2017

I was a bit uncertain of this place when I booked, but it turned out to exceed my expectations. The biggest plus was the staff– they were all incredibly friendly and helpful whenever we asked for advice about what to do in Luxembourg or had any other issues. The room was decent, and the beds were reasonably comfortably. This isn't...

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Thank blaszkie
Imperia, Italy
Reviewed 29 January 2017

Nicely located in downtown Luxemboug this hotel impressive Art Noveau style promises a nice service. Unfortunately it could not be achieved. Inconsistency between antecipatedly purchased voucher and charge was the first of several untastful events. The room is spacious but the lighting switching is wrong and every time need to turn on the rest room illumination, all the lights of...

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Thank QuietBrazilian
Slough, United Kingdom
Reviewed 23 January 2017

Big room,but stained carpet,and noise all night.,no tea/coffee facilities in the room,only the dread 'mini bar'.But was very clean.Staff at reception spoke very little english,so was difficult to communicate,especially as I had been awake all night with an alarm of some sort going off,tried to tell reception in the morning,but I don't think they understood me.This hotel badly needs a...

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Helpful?
Thank dave m

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Region: Luxembourg > Luxembourg District > Luxembourg City
Price Range: €72 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Priceline and ACCOR so you can book your Mercure Grand Hotel Alfa Luxembourg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Hotel Style:
#9 Green Hotel in Luxembourg City
#16 Luxury Hotel in Luxembourg City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Alfa Luxembourg staff and other travellers.
5 questions
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over a year ago

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Questions? Get answers from Mercure Grand Hotel Alfa Luxembourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in a room with front view railway station, so far wrong lighting switching ruined the experience, make sure about the switching”
 of 5 bubbles QuietBrazilian, 29 Jan 2017 | Read review
“city view rooms”
 of 5 bubbles kiltmaker2, 16 Jan 2017 | Read review
“During our stay the room on the 3rd floor was not yet remodelled.”
 of 5 bubbles 202arjens, 7 Jan 2017 | Read review
“Choose a room on a higher floor”
 of 5 bubbles petermathewscmg, 15 Dec 2016 | Read review
“Room on front overlooking the station has the better view”
 of 5 bubbles MartinL660, 3 Dec 2016 | Read review
5 of 5